Hei, olen l?hett?nyt nostopyynn?n 7. toukokuuta 2025 summalle 41 000 INR. Noston tilaksi muuttui "maksettu", mutta rahaa ei viel?k??n ole hyvitetty pankkitilille. Kysyin asiakaspalvelutiimilt?, ??ett? he l?hettiv?t jatkuvasti kopioituja tekstiviestej?, eiv?tk? he pystyneet ratkaisemaan ongelmaa.
Heid?n alustallaan he sanoivat, ett? jos kotiutusta ei ole hyvitetty 24 tunnin kuluessa, he pyysiv?t ottamaan yhteytt? asiakaspalveluun, mutta asiakaspalvelutiimilt? on tullut vain yksi vastaus, jonka he kertovat joka kerta, kun tiedustelen kotiutuksestani.
Vastaus on "Talousosastomme tutkii asiaa, ja rahat talletetaan pian".
Useimmiten saan saman vastauksen: he eiv?t halua puuttua asiakkaan ongelmiin, he vain haluavat l?hett?? toistuvia viestej? koko ajan ja j?tt?? asiakkaan huomiotta tekem?tt? mit??n.
Tarvitsen kunnollisen vastauksen ja nostorahat.
Olen my?s ottanut yhteytt? tukitiimiin s?hk?postitse kaksi p?iv?? sitten, he eiv?t vastanneet.
Vaikuttaa silt?, ??ett? he tarkoituksella pitiv?t asiakkaiden varoja hallussaan.
Tarvitsen oikeutta rahoilleni
Minulla on tarvittavat todisteet
T?m? on todellinen ongelma, jonka kanssa olen paininut viimeiset nelj? p?iv??
Hi, I have submitted the withdrawal request on May 7th 2025 for the amount of 41000 INR, the withdrawal status changed to paidout but still money not credited to bank account when I asked the customer service team they were keep on sending the copy paste texts messages and they were not able to resolve the issue.
In their platform they said if withdrawal not credited in 24 hours they asked to contact the customer service team but customer service team is having only answer they tell every time when I enquire about my withdrawal.
That response is "Our financial department is looking into it yourfunds will be deposited soon".
Most of the times I'm getting the same answer they don't want to address the customer issues they simply wanted to send repeated messages all the time and ignoring the customer without taking any action
I need a proper response and my withdrawal money.
I have also contacted the support team through the email 2 days ago they were not responding
Seems like they were intensionally holding the customer funds.
I need justice for my money
I have necessary evidences
This is true issue facing with for the past 4 days
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