Jaan eritt?in turhauttavan kokemukseni BDMBetin kanssa, jossa olen yritt?nyt nostaa 4000 RON tililt?ni. Koko prosessi on ollut t?ynn? h?mmennyst?, viiveit? ja ep?johdonmukaisia ??tietoja heid?n tukitiimilt?. T?ss? erittely tilanteesta:
Aikajana:
3. huhtikuuta 2025: Pyysin 4 000 RON:n nostoa.
Sain BDMBetilt? vahvistuss?hk?postin, jossa todettiin, ett? se oli nosto ja ett? sen k?sittely kest?? 5-7 pankkip?iv??.
Ongelmat, joihin t?rm?sin:
K?sittelyviiveet ja sekaannukset:
Kotiutuksen piti kest?? BDMBetin ehtojen mukaan 1-5 arkip?iv??, mutta kun seurasin 10. huhtikuuta, heid?n tukitiimins? kertoi minulle, ett? se saapuisi 14. huhtikuuta menness?, koska viiv?styksen syyn? oli pankkip?iv?t. Aluksi minulle kerrottiin, ett? 10. p?iv? oli viimeinen p?iv?, mutta p?iv?m??r? muuttui, kun otin uudestaan ??yhteytt?, mik? oli h?mment?v?? ja ep?ammattimaista.
Hyvitys vs. nosto:
10 p?iv?n odotuksen j?lkeen BDMBetin tuki kertoi minulle, ett? tapahtumaa k?siteltiin hyvityksen?, ei nostona. T?m? on t?ysin harhaanjohtavaa, kuten minulle kerrottiin alusta asti, ett? se oli vet?ytyminen. Jos kyseess? olisi todella hyvitys, minun olisi pit?nyt saada kaikki rahani, mutta tilill?ni on edelleen 2,50 RON. T?m? ep?johdonmukaisuus ja virheviestint? tekev?t selv?ksi, ett? tapahtumaa k?sitell??n edelleen nostona heid?n v?itteist??n huolimatta.
Avoimuuden puute ja ep?ammattimaisuus:
Koko kokemus on ollut t?ynn? l?pin?kyvyyden puutetta ja ep?johdonmukaista viestint??. Minulle kerrottiin useita eri asioita, ja nyt, 10 p?iv?? my?hemmin, odotan edelleen varojani, en ole varma, saapuvatko ne perille vai eiv?t.
Nykyinen tila:
Odotan edelleen varojani, ja koko tilanne on ollut painajainen. Virallinen kotiutuksen k?sittelyaika on ylittynyt, eik? minulla ole selv?? k?sityst? siit?, milloin saan rahani. BDMBetin on ratkaistava t?m? ongelma v?litt?m?sti, koska olen saanut t?ysin ristiriitaista tietoa ja kokenut ep?ammattimaista k?sittely? t?m?n prosessin aikana.
Viimeiset ajatukset:
T?ss? vaiheessa olen eritt?in pettynyt BDMBetiin. He eiv?t ole pit?neet lupauksiaan ja ovat kohdelleet minua ep?oikeudenmukaisesti muuttamalla ehtoja ja antamalla harhaanjohtavia tietoja. Suosittelen l?mpim?sti muita olemaan varovaisia ??k?ytt?ess??n alustaansa, koska koko t?m?
kokemus on saanut minut kyseenalaistamaan heid?n luotettavuutensa ja ammattitaitonsa.
Voin toimittaa tarvittaessa liitteit? kirjeenvaihdosta tai yksityiskohdista v?itteideni tueksi.
I am sharing my extremely frustrating experience with BDMBet, where I’ve been trying to withdraw 4000 RON from my account. The entire process has been full of confusion, delays, and inconsistent information from their support team. Here's a breakdown of the situation:
Timeline:
April 3, 2025: I requested a withdrawal of 4000 RON.
I received a confirmation email from BDMBet stating that it was a withdrawal, and that it would take 5-7 banking days to process.
Issues I Encountered:
Processing Delays and Confusion:
The withdrawal was supposed to take 1-5 working days according to BDMBet's terms, but when I followed up on April 10th, their support team told me it would arrive by April 14th, citing banking days as the reason for the delay. I was initially told the 10th was the last day, but the date changed after I reached out again, which was confusing and unprofessional.
Refund vs. Withdrawal:
After waiting 10 days, I was told by BDMBet’s support that the transaction was treated as a refund, not a withdrawal. This is completely misleading, as I was told from the beginning it was a withdrawal. If it were truly a refund, I should have received all of my funds, but I still have 2.50 RON remaining in my account. This inconsistency and miscommunication make it clear that the transaction is still being processed as a withdrawal, despite their claims.
Lack of Transparency and Unprofessionalism:
The entire experience has been filled with lack of transparency and inconsistent communication. I was told multiple different things, and now, 10 days later, I’m still waiting for my funds, unsure if they will arrive or not.
Current Status:
I’m still waiting for my funds, and the whole situation has been a nightmare. The official withdrawal processing time has been exceeded, and I have no clear idea when I will receive my money. BDMBet needs to resolve this issue immediately, as I’ve been given completely contradictory information and experienced unprofessional handling throughout this process.
Final Thoughts:
At this point, I’m extremely disappointed with BDMBet. They have failed to deliver on their promises and have treated me unfairly by changing the terms and providing misleading information. I would highly advise others to be cautious when using their platform, as this entire
experience has left me questioning their reliability and professionalism.
I can provide attachments of any correspondence or details, if necessary, to support my claims.
Automaattinen k??nn?s:
