Minulla ei ole ollut ongelmia brucebetin kanssa vahvistamisen j?lkeen ja olen vet?nyt useita kertoja.
Panostuksen suorittamisen j?lkeen olin voittanut 4 900 21. maaliskuuta tehdyst? talletuksesta. Kotiutuksen osuminen pankkiin kesti hetken, joten tarkistin sen viikon kuluttua sen tekemisest? ja sain selville, ett? se on peruutettu ja saldoni on s??detty 900:aan. Manuaalisessa s??d?ss? on huomautus, jossa lukee 3.6.3.
Menen ehtoihin ja huomaan, ett? bonuksista on nyt 200% maksimi kotiutus (joko talletus + bonus x2 tai bonus x3). T?t? ei tehd? selv?ksi tallettaessasi (jokaisella bonuksella on pieni info-osio), ja t?m? termi on lis?tty eritt?in ?skett?in.
Hyv?maineiset kasinot ilmoittavat pelaajalle, ett? ehdot on p?ivitetty, ja pyyt?v?t h?nt? hyv?ksym??n ne uudelleen ennen kuin jatkavat verkkosivuston k?ytt??. T?llaista ponnahdusikkunaa ei ollut BruceBetiss?, eik? pelaajille, mukaan lukien minulle, ilmoitettu t?st? uudesta termist?.
Lis?ksi ehtojen alareunassa oli "Toukokuu 2023", joka osoitti, ett? se oli viimeinen kerta, kun niit? muutettiin, vaikka ehtoja on muutettu lis??m?ll? t?m? termi ja muuttamalla kasinon omistavan yrityksen nime?. Menin live-chatiin ja pyysin heit? vahvistamaan p?iv?m??r?n, jolloin termi lis?ttiin, mutta he kielt?ytyiv?t tekem?st? niin. Varotoimenpiteen? arkistoin verkkosivun wayback-koneella https://web.archive.org/web/20250328075741/https://bruce.bet/terms ja n?et ehdot toukokuussa 2023.
T?m? termi lis?ttiin Mr.Bet-, Bruce.Bet- ja Spin.City-sivustoihin, jotka ovat kaikki toistensa sisarsivustoja. Voidaan tietyll? varmuudella olettaa, ett? muutos tapahtui samana p?iv?n? jokaisessa sivustossa.
https://web.archive.org/web/20250219113817/https://bruce.bet/terms Viimeisin bruce.bet-arkisto osoittaa, ett? termi? ei ollut olemassa helmikuun 19. p?iv?n?.
https://web.archive.org/web/20250317065747/https://mr.bet/terms viimeinen mr.bet-arkisto osoittaa, ett? termi? ei ollut olemassa 17. maaliskuuta.
Ei ole reilua poistaa voittojani seuraavista syist?.
- Minulle ei ilmoitettu eritt?in t?rke?st? ehtojen muutoksesta
- Ehtojen p?iv?m??r?? p?ivitettiin vastaamaan muutosta vasta sen j?lkeen, kun olin kommunikoinut heid?n kanssaan saldoni pienent?misest?. P?iv?m??r? ei my?sk??n ilmoita tietty? p?iv??, joten he voivat yritt?? soveltaa ehtoa kaikkiin maaliskuusta per?isin oleviin maksamattomiin nostoihin
- He kielt?ytyv?t ilmoittamasta tietty? p?iv?m??r??, jolloin termi lis?ttiin, ja uskon, ett? t?m? piilottaa sen tosiasian, ett? termi? sovelletaan takautuvasti voittooni (oletetaan, ett? termi lis?ttiin 25. p?iv? ja voittoni oli 21./22. esimerkkin?)
T?llainen alhainen voittokatto on ??rimm?isen ??rimm?isen massiivinen muutos, ja on t?ysin ep?reilua tehd? muutos heid?n k?yt?ss??n olevalla tavalla.
Heid?n on vahvistettava TODELLISEN ehtosivun muokkausp?iv? ja koska ehtojen p?iv?m??r? p?ivitettiin vasta jossain vaiheessa 28. maaliskuuta j?lkeen, uskon, ett? ehtoja voidaan soveltaa sellaisenaan jatkossa.
I haven't had any issues with brucebet since verifying and have withdrawn multiple times.
After completing wagering, I had won 4,900 from a deposit made on the 21st of march. The withdrawal was taking a while to hit my bank so I checked on it a week after making it and I find out its been reversed and my balance has been adjusted to 900. There is a note on on the manual adjustment saying 3.6.3.
I go to the terms and find out there is now a 200% maximum withdrawal from bonuses (so either deposit + bonus x2 or bonus x3). This is not made clear when you are depositing (there is a little info section for each bonus) and this term must have been added extremely recently.
Reputable casinos notify the player that the terms have been updated and ask them to re-agree to them before continuing to use the website. This kind of popup was not present at BruceBet and players, including myself, were not notified of this new term.
Further, the terms had a "May 2023" at the bottom which would indicate that that was the last time they were changed, despite the terms being modified to add this term and to change the name of the company that owns the casino. I went on live chat and asked them to confirm a date that the term was added and they refused to do so. As a precaution I archived the webpage using the wayback machine https://web.archive.org/web/20250328075741/https://bruce.bet/terms and you can see the terms say May 2023.
This term was added to Mr.Bet, Bruce.Bet and Spin.City which are all sister sites of each other. It can be assumed with some level of confidence that the change happened on the same day to each site.
https://web.archive.org/web/20250219113817/https://bruce.bet/terms The last archive for bruce.bet shows the term was not present as of February 19th.
https://web.archive.org/web/20250317065747/https://mr.bet/terms the last archive for mr.bet shows the term was not present as of March 17th.
It is not fair to remove my winnings for the following reasons.
- I was not notified of an extremely important change to the terms and conditions
- The date in the terms and conditions was not updated to reflect the change until after I had communicated with them regarding the reduction of my balance. The date does not specify a specific day either so they may try to apply the term to any outstanding withdrawals originating from march
- They refuse to state a specific date the term was added and I believe this is to hide the fact that the term is being applied retroactively to my win (lets say the term was added on the 25th and my win was on the 21st/22nd as an example)
Such a low win cap is an extremely extremely massive change and it is entirely unfair to make the change in the fashion that they have.
They need to confirm the ACTUAL day the terms page was modified and as the terms date was only updated at some point after the 28th of march, I believe that only then can the terms be applied as such going forward.
Automaattinen k??nn?s:
