Nisam imao nikakvih problema sa brucebetom od verifikacije i povukao sam vi?e puta.
Nakon ?to sam zavr?io kla?enje, osvojio sam 4.900 od depozita upla?enog 21. marta. Podizanje je trebalo neko vreme da do?e do moje banke, pa sam ga proverio nedelju dana nakon ?to sam ga napravio i saznao sam da je poni?teno i da je moj balans pode?en na 900. Postoji bele?ka o ru?nom prilago?avanju koja ka?e 3.6.3.
Prelazim na uslove i saznajem da sada postoji maksimalno povla?enje bonusa od 200% (dakle ili depozit + bonus k2 ili bonus k3). Ovo nije jasno nagla?eno kada deponujete (postoji mali odeljak sa informacijama za svaki bonus) i ovaj termin mora da je dodat veoma nedavno.
Ugledna kazina obave?tavaju igra?a da su uslovi a?urirani i tra?e od njih da se ponovo slo?e sa njima pre nego ?to nastave da koriste veb lokaciju. Ova vrsta iska?u?ih prozora nije bila prisutna na BruceBet-u i igra?i, uklju?uju?i mene, nisu bili obave?teni o ovom novom terminu.
Dalje, uslovi su imali ?maj 2023." na dnu ?to bi zna?ilo da je to bio poslednji put da su promenjeni, uprkos tome ?to su uslovi izmenjeni da bi se dodao ovaj termin i promenio naziv kompanije koja je vlasnik kazina. Oti?ao sam na ?askanje u?ivo i zamolio ih da potvrde datum dodavanja termina, a oni su to odbili. Iz predostro?nosti sam arhivirao veb stranicu koriste?i ma?inu za povratak https://veb.archive.org/veb/20250328075741/https://bruce.bet/terms i mo?ete videti uslove koji ka?u maj 2023.
Ovaj termin je dodat Mr.Bet-u, Bruce.Bet-u i Spin.Citi-u koji su sestrinski sajtovi. Mo?e se pretpostaviti sa izvesnim nivoom poverenja da se promena dogodila istog dana na svakom sajtu.
https://veb.archive.org/veb/20250219113817/https://bruce.bet/terms Poslednja arhiva za bruce.bet pokazuje da termin nije bio prisutan od 19. februara.
https://veb.archive.org/veb/20250317065747/https://mr.bet/terms poslednja arhiva za mr.bet pokazuje da termin nije bio prisutan od 17. marta.
Nije po?teno ukloniti moj dobitak iz slede?ih razloga.
- Nisam obave?ten o izuzetno va?noj promeni uslova
- Datum u uslovima i odredbama nije a?uriran da bi odra?avao promenu sve dok nisam komunicirao sa njima u vezi sa smanjenjem mog stanja. Ni datum ne precizira konkretan dan, tako da mogu poku?ati da primene termin na sva nepla?ena povla?enja koja poti?u iz marta
- Odbijaju da navedu konkretan datum kada je dodat termin i verujem da je ovo da bi se sakrila ?injenica da se termin primenjuje retroaktivno na moju pobedu (recimo da je termin dodat 25. i da je moja pobeda bila 21./22. kao primer)
Ovako niska pobedni?ka granica je izuzetno velika promena i potpuno je nepravedno praviti promenu u modi koju oni imaju.
Oni moraju da potvrde STVARNI dan kada je stranica sa uslovima izmenjena i po?to je datum uslova a?uriran tek u nekom trenutku posle 28. marta, verujem da se tek tada mogu primenjivati uslovi kao takvi ubudu?e.
I haven't had any issues with brucebet since verifying and have withdrawn multiple times.
After completing wagering, I had won 4,900 from a deposit made on the 21st of march. The withdrawal was taking a while to hit my bank so I checked on it a week after making it and I find out its been reversed and my balance has been adjusted to 900. There is a note on on the manual adjustment saying 3.6.3.
I go to the terms and find out there is now a 200% maximum withdrawal from bonuses (so either deposit + bonus x2 or bonus x3). This is not made clear when you are depositing (there is a little info section for each bonus) and this term must have been added extremely recently.
Reputable casinos notify the player that the terms have been updated and ask them to re-agree to them before continuing to use the website. This kind of popup was not present at BruceBet and players, including myself, were not notified of this new term.
Further, the terms had a "May 2023" at the bottom which would indicate that that was the last time they were changed, despite the terms being modified to add this term and to change the name of the company that owns the casino. I went on live chat and asked them to confirm a date that the term was added and they refused to do so. As a precaution I archived the webpage using the wayback machine https://web.archive.org/web/20250328075741/https://bruce.bet/terms and you can see the terms say May 2023.
This term was added to Mr.Bet, Bruce.Bet and Spin.City which are all sister sites of each other. It can be assumed with some level of confidence that the change happened on the same day to each site.
https://web.archive.org/web/20250219113817/https://bruce.bet/terms The last archive for bruce.bet shows the term was not present as of February 19th.
https://web.archive.org/web/20250317065747/https://mr.bet/terms the last archive for mr.bet shows the term was not present as of March 17th.
It is not fair to remove my winnings for the following reasons.
- I was not notified of an extremely important change to the terms and conditions
- The date in the terms and conditions was not updated to reflect the change until after I had communicated with them regarding the reduction of my balance. The date does not specify a specific day either so they may try to apply the term to any outstanding withdrawals originating from march
- They refuse to state a specific date the term was added and I believe this is to hide the fact that the term is being applied retroactively to my win (lets say the term was added on the 25th and my win was on the 21st/22nd as an example)
Such a low win cap is an extremely extremely massive change and it is entirely unfair to make the change in the fashion that they have.
They need to confirm the ACTUAL day the terms page was modified and as the terms date was only updated at some point after the 28th of march, I believe that only then can the terms be applied as such going forward.
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