Hyv? Stayer,
Annamme tiedot valituksestasi.
Peliistunnon tarkistuksen aikana k?vi ilmi, ett? k?ytit Early Betting -strategiaa - vedot, joiden todenn?k?isyydet laskivat valituilla markkinoilla, mik? on projektin s??nt?jen vastaista.
10.4.2023 sinulle ilmoitettiin s?hk?postitse (*******@gmail.com), ett? tilisi on suljettu projektin s??nt?jen rikkomisen vuoksi:
3.34 Burningbet varaa oikeuden mit?t?id? solmitun vedonly?ntisopimuksen (mukaan lukien se, joka on tehty ennen tapahtumaa tai sen j?lkeen), kielt?yty? t?ytt?m?st? t?llaisen sopimuksen mukaisia velvoitteita (mukaan lukien kielt?ytyminen maksamasta voittoja) tai palauttaa maksetun vedon, jos:
- Pelitili? k?ytet??n pelaamiseen arbitraasitilanteissa;
BurningBetin hallinnolla on oikeus julistaa t?llaiset vedot mit?tt?miksi ja est?? asiakkaan tilin.
S??nn?n 3.34 rikkomisen vuoksi voittosi on menetetty ja tilisi on suljettu, eik? sit? voi avata uudelleen.
Talletuksesi summa (v?hennettyn? s??nn?n 7.6 mukaisella 15 %:n hallintokuluilla) palautetaan sinulle talousosaston m??r?ysten mukaisesti pankkitilisi tarkastamisen j?lkeen, josta sinulle ilmoitettiin my?s pankin s?hk?postissa. kasinon riskiosasto 10.4.2023.
Kiinnit?mme huomiosi my?s siihen, ett? talousosasto l?hetti sinulle 10.4.2023 s?hk?postin, jossa on luettelo asiakirjoista, joita tarvitaan maksutapasi vahvistamiseen, jotta voit palauttaa talletuksesi miinus 15 %:n provisio kasinon s??nt?jen mukaisesti.
Pyyd?mme teit? toimittamaan talousosaston pyyt?m?t tiedot talousosaston s?hk?postiin [email protected]
Kun pankkitilisi on vahvistettu onnistuneesti, talletukset palautetaan kasinon s??nt?jen mukaisesti.
Kasino ei ole vastuussa uuden tilin avaamisesta tai mahdollisista tappioista, joita sinulle voi aiheutua uuden tilin avaamisen j?lkeen. Pid?t?mme oikeuden lopettaa n?iden s??nt?jen vastaisesti luodut tilit milloin tahansa.
Yst?v?llisin terveisin Riskiosasto BurningBet Casino.
Dear Stayer,
We provide information regarding your complaint.
During the check of your gaming session, it turned out that you used the Early Betting strategy - bets with a subsequent drop in the odds of the selected markets, which is a violation of the rules of the project.
On 10/04/2023 you were informed by email (*******@gmail.com) that your account was closed due to violations of the project rules:
3.34 Burningbet reserves the right to invalidate the concluded betting agreement (including the one concluded before or after the event), to refuse to fulfill the obligations under such agreement (including refusal to pay any winnings), or to return any paid bet in case:
- The Gaming Account is used for playing in arbitrage situations;
The BurningBet administration has the right to declare such bets invalid and block the Client's account.
Due to a violation of Rule 3.34, your winnings have been forfeited and your account has been closed and cannot be reopened.
The amount of your deposits (less an administrative fee of 15% according to rule 7.6) will be returned to you in accordance with the regulations of the financial department after verification of your bank account, about which you were also informed in the email of the casino risk department on 10/04/2023.
We also draw your attention to the fact that on 10/04/2023 the financial department sent you an email with a list of documents required to verify your payment method in order to return your deposits minus a 15% commission according to the casino rules.
We ask you to provide the information requested by the financial department to the financial department email [email protected]
After successful verification of your bank account, deposits will be refunded according to the casino rules.
The Casino is not responsible for your opening a new account or for any losses you may incur after opening a new account. We reserve the right to terminate any account created in violation of these rules at any time.
Sincerely, Risk Department BurningBet Casino.
Casino Gurun yll?pit?j?n muokkaama
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