Dragi Staier,
Pru?amo informacije u vezi sa va?om ?albom.
Tokom provere va?e sesije igre, ispostavilo se da ste koristili strategiju ranog kla?enja - opklade sa naknadnim padom kvota odabranih tr?i?ta, ?to predstavlja kr?enje pravila projekta.
Dana 04.10.2023. obave?teni ste putem mejla (**********@gmail.com) da je va? nalog zatvoren zbog kr?enja pravila projekta:
3.34 Burningbet zadr?ava pravo da poni?ti zaklju?en ugovor o kla?enju (uklju?uju?i onaj zaklju?en pre ili posle doga?aja), da odbije da ispuni obaveze iz takvog ugovora (uklju?uju?i odbijanje da isplati bilo koji dobitak) ili da vrati bilo koju upla?enu opkladu u slu?aju:
- Ra?un za igre se koristi za igranje u arbitra?nim situacijama;
Administracija BurningBet-a ima pravo da takve opklade proglasi neva?e?im i blokira nalog Klijenta.
Zbog kr?enja pravila 3.34, va?i dobici su oduzeti i va? nalog je zatvoren i ne mo?e se ponovo otvoriti.
Iznos va?ih depozita (umanjeni za administrativnu taksu od 15% prema pravilu 7.6) bi?e vam vra?en u skladu sa propisima finansijskog odeljenja nakon verifikacije va?eg bankovnog ra?una, o ?emu ste tako?e obave?teni u mejlu od odeljenje za rizik kazina dana 10.04.2023.
Tako?e vam skre?emo pa?nju na ?injenicu da vam je 10.04.2023. finansijsko odeljenje poslalo mejl sa listom dokumenata potrebnih za verifikaciju va?eg na?ina pla?anja da biste vratili va?e depozite minus 15% provizije u skladu sa pravilima kazina.
Molimo vas da informacije koje zahteva finansijsko odeljenje dostavite na imejl finansijskog odeljenja [email protected]
Nakon uspe?ne verifikacije va?eg bankovnog ra?una, depoziti ?e biti vra?eni u skladu sa pravilima kazina.
Kazino nije odgovoran za va?e otvaranje novog naloga ili za bilo kakve gubitke koje mo?ete imati nakon otvaranja novog naloga. Zadr?avamo pravo da u bilo kom trenutku ukinemo bilo koji nalog kreiran kr?enjem ovih pravila.
S po?tovanjem, Odeljenje za rizik BurningBet Casino.
Dear Stayer,
We provide information regarding your complaint.
During the check of your gaming session, it turned out that you used the Early Betting strategy - bets with a subsequent drop in the odds of the selected markets, which is a violation of the rules of the project.
On 10/04/2023 you were informed by email (*******@gmail.com) that your account was closed due to violations of the project rules:
3.34 Burningbet reserves the right to invalidate the concluded betting agreement (including the one concluded before or after the event), to refuse to fulfill the obligations under such agreement (including refusal to pay any winnings), or to return any paid bet in case:
- The Gaming Account is used for playing in arbitrage situations;
The BurningBet administration has the right to declare such bets invalid and block the Client's account.
Due to a violation of Rule 3.34, your winnings have been forfeited and your account has been closed and cannot be reopened.
The amount of your deposits (less an administrative fee of 15% according to rule 7.6) will be returned to you in accordance with the regulations of the financial department after verification of your bank account, about which you were also informed in the email of the casino risk department on 10/04/2023.
We also draw your attention to the fact that on 10/04/2023 the financial department sent you an email with a list of documents required to verify your payment method in order to return your deposits minus a 15% commission according to the casino rules.
We ask you to provide the information requested by the financial department to the financial department email [email protected]
After successful verification of your bank account, deposits will be refunded according to the casino rules.
The Casino is not responsible for your opening a new account or for any losses you may incur after opening a new account. We reserve the right to terminate any account created in violation of these rules at any time.
Sincerely, Risk Department BurningBet Casino.
Izmenjeno od strane Casino Guru administratora
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