Hyv? 0799786105,
Paljon kiitoksia valituksen l?hett?misest?. Olen todella pahoillani kuulla ongelmastasi. Ymm?rr?n turhautumisesi, mutta on t?rke?? huomata, ett? jokaisella kasinolla on oma ainutlaatuinen bonusk?yt?nt?ns? ja palkkioj?rjestelm?ns?. Bonus on pohjimmiltaan lahja kasinolta, ja kasinon on p??tett?v?, oletko oikeutettu siihen ja mit? s??nt?j? sovelletaan.
Jos et pysty aktivoimaan mink??nlaista bonusta, siihen on todenn?k?isesti jokin tietty syy. Emme kuitenkaan tutki n?it? syit? tarkemmin, emmek? voi pakottaa kasinoita tarjoamaan sinulle tiettyj? bonuksia.
Kerro minulle, jos voin auttaa sinua muussa asiassa, muuten minun on lopetettava t?m? valitus. Kiitos ymm?rryksest?si.
Parhain terveisin
Veronika
Dear 0799786105,
Thank you very much for submitting your complaint. I'm really sorry to hear about your issue. I understand your frustration but it's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply.
If you're unable to activate any type of bonus, there is likely a specific reason for it. However, we do not investigate these reasons further and we cannot compel casinos to provide specific bonuses to you.
Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you for your understanding.
Best regards
Veronika
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