Sain vastauksen coingamesilta.
Rakas Ajay,
Meill? on ilo ilmoittaa, ett? t?m?n tapauksen tutkinta on valmis.
"Pelaajatunnus 464488493 rekister?ityi bonukseen, teki 113,56 USD:n talletuksen ja aktivoi bonuksen ID 56266 10/04/2022 klo 14:05 UTC. Talletuksen panostus oli 11923,80 USD ja panoslaskelman mukaan : Todelliset vedot, se panostetaan vain todellisesta saldosta.
Pelaaja panosti PragmaticPlay-peleihin koko todellisen saldonsa 113,56 USD yhdell? talletuksella.
Parametrin Expire mukaan: 1 p?iv? - 10.5.2022 klo 14:10 bonus peruutettiin. Yhteens? pelaaja panosti 113,56 / 11923,80 USD."
Toivomme, ett? toimitetut tiedot auttoivat selvent?m??n t?t? tapausta.
T?m? on vain hilpe?, kuka tekee, ettei t?llaisia ehtoja mainita miss??n coingameissa tai posteissa, jotka sain bonuksesta. Mutta uskon, ett? kasinoilla on ylivoima n?iss? asioissa. Plz lopeta valitukseni. Luulen, ett? Coingames on huijannut minua. Mutta minulla on kysymys coingameille, jos vain k?teisvedot lasketaan vedonly?nniss?, niin miksi he antavat pelaajien pelata bonusrahalla ja tuhlaavat aikaamme. Jokainen kasino ei anna sinun pelata bonussummalla, jos se soveltaa k?teis kierr?tysehtoa.
I got a response from coingames.
Dear Ajay,
We are happy to inform you that the investigation of this case is complete.
"Player ID 464488493 signed up for the bonus, made a deposit of 113.56 USD and activated bonus ID 56266 on 10/04/2022 at 14:05 UTC. The wagering for the deposit amounted to 11923.80 USD and, according to the Calculation of wagering: Real bets condition, it is wagered only from bets from the real balance.
All his real balance in the amount of 113.56 USD with a single deposit, the player staked into PragmaticPlay games.
According to the parameter Expire: 1 Day - on 10/05/2022 at 14:10 the bonus was canceled. In total, the player wagered 113.56 / 11923.80 USD."
We hope that the provided information helped to clarify this incident.
This is just hilarious who does that there is no such conditions mentioned anywhere on coingames or mail i received about the bonus. But i think casinos have upper hand in these matters. Plz close my complaint. I think I got scammed by Coingames. But i have a question to coingames if only cash bets calculate in wagering then why they let players to play with bonus money and wasting our time. Every casino if applying the cash wagering condition is not let you play with bonus amount.
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