Hei akiteit4,
Paljon kiitoksia valituksen l?hett?misest?, ja olen todella pahoillani kuullessani ongelmastasi Coral Casinon kanssa. Sallikaa minun kysy? teilt? viel? muutama kysymys, ennen kuin jatkamme eteenp?in.
Voisitteko kertoa, onko tilisi jo vahvistettu ja jos on, mist? l?htien tarkalleen? Oliko t?m? ensimm?inen nostopyynt?si kasinolla? Milloin viimeksi puhuit kasinon kanssa ja mist? siin? oli kyse?
Huomaa, ett? jos kasino l?hetti rahat takaisin tilillesi ja kadotit ne, he eiv?t ole vastuussa rahoista, koska p??tit, pyyd?tk? kotiutusta uudelleen vai pelaatko sill?.
Odotan innolla vastaustasi.
Terveiset,
Nick
Hello akiteit4,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Coral Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Was this your first withdrawal request in the casino? When was the last time you spoke to the casino and what was it about?
Please note that if the casino sent back the money to your account and you lost it, they are not responsible for that money as it was your decision whether you request for withdrawal again or play with it.
Looking forward to your answer.
Regards,
Nick
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