Menetin rahaa t?ll? kasinolla, jolla ei ole talletus-, peli- tai kotiutusrajoja. Heid?n nostoprosessinsa kest?? viikon tai kauemmin.
Kun pyysin tilini sulkemista, he pys?htyiv?t viikoksi ja l?hettiv?t minulle bonuksia houkutellakseen minut takaisin. Lopulta kyll?styin ja aloin sanoa heille kovia asioita. Vasta sitten he v?ittiv?t sulkeneensa tilini. Sain s?hk?postin, jossa vahvistettiin sulkeminen, mutta en vaivautunut tarkistamaan, oliko se todella suljettu.
Muutamaa viikkoa my?hemmin tyhjent?ess?ni s?hk?postejani, t?rm?sin heilt? vanhaan viestiin. Uteliaisuudesta napsautin heid?n sivustolleen johtavaa linkki?. Annoin kirjautumistietoni vain vahvistaakseni, ett? p??sy tililleni ev?ttiin – mutta yll?tyksekseni pystyin kirjautumaan sis??n oletettavasti "suljetulle" tilille ilman ongelmia.
Ajattelin: "Okei, ehk? voin kirjautua sis??n, mutta en todenn?k?isesti voi tallettaa tai pelata." Testatakseni t?t? yritin tallettaa varoja, ja tapahtuma sujui "suljetulla" tilill?.
T?ss? vaiheessa olin raivoissani. Tiesin, ett? nostaakseni talletetut varat minun oli pelattava ne l?pi, mik? kest?? v?hint??n viikon. Pelasin varoja, menetin melkein kaiken ja saldoni j?i vain 20 euroa. Otin sitten yhteytt? heid?n live-chattiin kysy?kseni, miksi pystyin tallettamaan ja pelaamaan "suljetulla" tilill?. Muutaman minuutin kuluttua he potkaisivat minut ulos tililt?.
T?h?n p?iv??n menness? en ole saanut heilt? vastausta tai selityst?, ja he itse asiassa pitiv?t (tai varastivat) loput 20 euroa.
Sitten pyysin apua Casino Groundsilta, mutta he eiv?t tehneet mit??n. He kertoivat minulle vain ottaneensa yhteytt? kasinoon ja j?tt?neet huomiotta kaikki muut l?hett?m?ni viestit viimeisen 7 p?iv?n aikana.
?l? siis k?yt? Spinangaa tai "kasinoalueita".
I lost some money at this casino that has no deposit, play, or withdrawal limits. Their withdrawal process takes a week or longer.
After I requested my account to be closed, they stalled for a week and kept sending me bonuses to lure me back. I eventually got fed up and started saying harsh things to them. Only then did they claim to have closed my account. I received an email confirming the closure, but I didn’t bother to check if it was actually closed.
A few weeks later, while clearing out my emails, I came across an old message from them. Out of curiosity, I clicked on the link to their site. I entered my login details just to confirm that access to my account was denied—but to my surprise, I was able to log in to the supposedly "closed" account without any issue.
I thought, "Okay, maybe I can log in, but I probably can’t deposit or play." To test this, I tried depositing funds, and the transaction went through on the "closed" account.
At this point, I was furious. I knew that to withdraw the deposited funds, I’d need to play them through, which would take at least a week. I played the funds, lost almost all of it, and was left with just €20 in my balance. I then contacted their live chat to ask why I was able to deposit and play on a "closed" account. After a few minutes, they kicked me out of the account.
To this day, I’ve received no response or explanation from them, and they effectively kept (or stole) the remaining €20.
Then I asked for help from Casino Grounds, but they did nothing. They only told me that they contacted the casino and have been ignoring any other messages I’ve sent for the past 7 days.
So don't use Spinanga or "Casino grounds".
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