Hei,
Lapseni avasi tilin kasinolle ilman lupaani ja teki rahaa. Kasino huomasi sitten ja sulki tilin kokonaan, kuten heid?n odotetaan tekev?n.
Ongelmana on, ett? tilin est?misen lis?ksi he p??ttiv?t pit?? kaikki sill? olevat rahat.
Tili on perustettu tiet?m?tt?ni tai ilman lupaani, mik? rikkoo selv?sti palveluntarjoajan omia k?ytt?ehtoja, jotka kielt?v?t alaik?isi? luomasta tilej? ja osallistumasta rahapelitoimintaan.
Koska tili suljettiin v?litt?m?sti eik? palveluita ole k?ytetty, palveluntarjoajalle ei ole aiheutunut menetyksi? tai kuluja, jotka oikeuttaisivat varojen pid?tt?misen.
Lis?ksi monilla laink?ytt?alueilla, mukaan lukien Curacaon laink?ytt?alue, on kuluttajansuojalakeja, jotka tarjoavat oikeuden hyvitykseen, jos palveluita ei tarjota tai sopimuksia tekev?t luvattomat osapuolet, erityisesti alaik?iset. Alaik?isen henkil?n tilin luominen tulee katsoa mit?tt?m?ksi alun perin, ja kaikki siihen liittyv?t tapahtumat on peruutettava.
Lis?ksi varojen s?ilytt?mist? n?iss? olosuhteissa voitaisiin pit?? perusteettomana edunsaajana, koska palveluntarjoaja ei ole tarjonnut talletettuja varoja vastineeksi palveluita.
Palveluntarjoajan k?ytt?ehdot antavat heille harkintavaltaa hyvityksen my?nt?miseen. Kehotan heit? k?ytt?m??n t?t? harkintavaltaa ja hyvitt?m??n loppusumman alkuper?iselle maksutavalle, koska tapaus on poikkeuksellinen. He my?s kertoivat minulle, ett? lapseni voisi saada rahat heti, kun h?n on +18, kuten rohkaisemaan h?nt? palaamaan kasinolle ja avaamaan tili uudelleen. t?ss? ei ole j?rke?, eik? sit? mainita MISS??N heid?n k?ytt?ehdoissaan.
Ep?selv?t tulkinnat jostakin, jota ei ole olemassa, koska ehdot eiv?t vaienna syit?, miksi he pit?v?t rahojani; kaikki ep?m??r?iset perustelut, joita he ovat antaneet minulle, keksiv?t niiden edetess?.
Yll? olevat seikat huomioon ottaen pyyd?n kunnioittavasti, ett? AskGamblers tarkastelee t?t? asiaa ja antaa oikeudenmukaisen ratkaisun. Kyseiset varat on talletettu v??riin perustein, ja uskon, ett? palautus on sek? laillisesti ett? eettisesti perusteltua.
Parhain terveisin
Hello,
My kid opened an account in the casino without my authorisation, depositing money. The casino then found out, and totally blocked the account, as it is expected for them to do.
The problem is that apart from blocking the account, they decided to keep all the money that there's on it.
The account was established without my knowledge or permission, which is a clear violation of the service provider's own Terms & Conditions that prohibit underage individuals from creating accounts and participating in gambling activities.
Since the account was blocked immediately and no services were utilized, there has been no loss or expense incurred by the service provider that would justify withholding the funds.
Also, many jurisdictions including the Curacao one have consumer protection laws that provide for the right to a refund when services are not rendered or contracts are entered into by unauthorized parties, particularly minors. The creation of the account by an underage individual should be considered void ab initio, and any associated transactions should be reversed.
Apart from that, retaining the funds under these circumstances could be considered unjust enrichment, as the service provider has not provided any services in exchange for the deposited funds.
The service provider's Terms of Service grant them the discretionary power to issue refunds. I urge them to exercise this discretion in favor of refunding the balance to the original payment method, given the exceptional nature of this case. They also told me that my kid would be able to receive the money as soon as he is +18, like encouraging him to go back to the casino and having to re-open that account; this makes no sense and is not stated ANYWHERE in their Terms and Conditions.
Ambiguous interpretations of something that does not exist, as the terms and conditions are silent on the reasons why they are keeping my money; all the vague justifications they have been giving me are made up as they go along.
Given the above points, I respectfully request that AskGamblers review this matter and provide a fair resolution. The funds in question were deposited under false pretenses, and I believe that a refund is both legally and ethically justified.
Best Regards
Automaattinen k??nn?s:
