Pankkini sulki tilini maksutunnuksen kautta tapahtuneiden tapahtumien vuoksi. Muutamat ensimm?iset talletukset onnistuivat t?ydellisesti, ja kaksi ensimm?ist? kotiutusta kuninkaallisilta rullilta onnistuivat. Ensimm?inen nosto 700 dollarilla ja toinen 1170 dollarilla. Kolmannella kerralla, kun pyysin 600 dollarin voittoni kotiuttamista kasinolta, kasino k?sitteli kotiutuksen normaalisti, ja kasinolta katsottuna kaikki n?ytti olevan kunnossa. Muutama tunti sen j?lkeen, kun pyysin nostoa, pankki sulki pankkitilini ilman varoitusta, koska tilill?ni tapahtuneet tapahtumat olivat rikkoneet pankin ehtoja. Pankki ilmoitti minulle, ett? kaikki odottamani saapuvat maksut palautetaan l?hett?j?lle. Sis?lt?? 600 dollarin maksun Royal rullista. Olen l?hett?nyt s?hk?postia jokaiselle kasinon osastolle, jolle l?yd?n s?hk?postiosoitteen ilman vastausta, olen puhunut asiakastuen kanssa live-chatissa useita kertoja ja joka kerta kun he sanovat, ett? 600 dollarin kotiuttaminen onnistui, sulje sitten chat ennen kuin min? voi vastata. Minulla oli yksi asiakastukivirkailija, jonka kanssa puhuin ja kertoi minulle, ett? minun piti odottaa 5 arkip?iv?? ja kun kasinon talousosasto vastaanottaa maksun takaisin, he l?hett?v?t minulle s?hk?postia neuvomaan ja l?hett?m??n maksun uudelleen uudelle pankkitililleni. Tein jopa talletuksen uudelta pankkitililt? helpottaakseni nostoja uudelle tilille valmisteluvaiheessa, ja virkailija sanoi, ett? se oli ihanteellinen asia. En ole saanut mit??n kirjeenvaihtoa Royal Reelsilt?, ja siit? on kulunut reilusti yli 5 arkip?iv??. Kasino ei ole sulkenut tili?ni, mutta siit? l?htien, kun n?in on tapahtunut, minulla on ollut ongelmia talletusten, viiv?stysten kanssa, ja yleisesti ottaen tuntuu, ett? tili?ni on saatettu olla rajoitettu tai jotain. En ole koskaan lunastanut bonuksia talletuksillani ja olen pelannut sivustolla pitk??n oikealla rahalla. Minusta on eritt?in pettymys, ett? kasino ei auta lainkaan palauttamaan kotiutustani ja on valmis menett??kseen tavallisen oikean rahan pelaajan vain v?ltt??kseen voittamieni 600 dollarin maksamisen riskeeraamalla omat vaivalla ansaitut rahani.
My bank closed my account because of transactions via pay id. The first few deposits were perfectly fine, and the first two withdrawals from royal reels went through successfully. First withdrawal for $700 and second for $1170. The third time I requested a withdrawal of my winnings of $600 from the casino, the casino processed the withdrawal as normal, and all appeared ok from the casino end. A few hours after I requested the withdrawal, my bank closed my bank account with no warning, stating transactions on my account had breached terms and conditions of the bank. The bank informed me that any incoming payments I was expecting would be bounced back to the sender. Including the $600 payment from Royal reels. I have emailed every department of the casino that I can find an email address for with no response, I have spoken to customer support on live chat multiple times and each time they say that the withdrawal of $600 was completed successfully then close the chat before I can respond. I did have one customer support officer that I spoke to tell me that I had to wait 5 business days and when the casino financial department receives the payment back they will email me to advise and reissue the payment to my new bank account. I even made a deposit from the new bank account to facilitate withdrawals to the new account in preparation and the officer said that was the ideal thing to do. I haven't received any correspondence at all from royal reels, and it has been well over 5 business days. The casino hasn't closed my account but ever since this has happened, I've had issues with deposits, being delayed, and just in general it does feel like my account might've been somewhat restricted or something. I never claimed any bonuses with my deposits and I have been playing on the site for a long time with real money. I find it very disappointing that the casino isn't being helpful at all to recover my withdrawal, and is willing to lose a regular player of real money just to avoid paying out $600 that I won, by risking my own hard earned money.
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