Rakas Michal,
Olemme tarkastelleet yksityiskohtaisesti pelaajan PLAYER1063091( [email protected] ) .
T?ss? pelaajatilin tiedot
1) Pelaaja talletti tililleen kahdesti prepaid-kortilla (50000ARS+50000ARS) ja kerran Skrill-lompakosta (2300ARS).
Pelaaja PLAYER1063091 teki 27.06.2023 nostopyynn?n 110000ARS:lle.
2023-06-27 pelaajan PLAYER1063091 tilille aloitettiin lis?vahvistus pelaajan tilill? tapahtuneen ep?ilytt?v?n toiminnan perusteella.
Lis?tarkastus aloitettiin s??nn?n kohdan mukaisesti:
2.4.1 Talousosasto voi viiv?stytt?? nostopyynn?n k?sittely? lis?tarkastuksen vuoksi.
Riskiosasto 2023-06-28 Tutkittuaan pelaajan PLAYER1063091 koko vedonly?ntihistoriaa havaittiin seuraavaa:
Kasinon s??nt?jemme mukaan asiakkaan on teht?v? x3 talletussummasta, jotta h?n voi kotiuttaa varoja.
1) Pelaajan PLAYER1063091 kaikki talletukset panostettiin peliss? MONOPOLY Big Baller maksimipanoksen hyvityksell?. (Toimenpiteet tehtiin tarkoituksella, jotta talletuksesta saataisiin kierros x3 s??nt?jen mukaisesti), panosten ja tappioiden tai voittojen ero ei ylitt?nyt 10-15 % asiakkaan saldosta ja yli 90 % asiakkaan vetojen kokonaism??r?st? tehtiin t?ll? tavalla.
2) Pelaaja PLAYER1063091 teki talletuksen prepaid-kortilla ja pyysi nostoa Skrill-laukkuun.
Meill? on kaikki syyt v?itt?? AML-politiikan rikkomisesta, mik? rikkoo t?rke?sti projektin s??nt?j?.
N?iden tietojen perusteella kasinon riskiosasto p??tti, ett? pelaaja teki tarkoituksellisesti kaikki varojen pesuun liittyv?t toimet.
Kasinomme s??nt?jen mukaan:
11. Casino pid?tt?? oikeuden valvoa kaikkia tapahtumia rahanpesun est?miseksi. Lis?ksi Casino varaa oikeuden tutkia erityist? huomiota ja mahdollisuuksien mukaan kaikkien monimutkaisten tai suurten transaktioiden taustaa ja tarkoitusta sek? kaikkia sellaisia liiketoimia, jotka ovat luonteeltaan erityisen todenn?k?isesti liittyvi? rahanpesuun.
Vedonly?ntitoimintaa seurataan ep?s??nn?llisten kuvioiden varalta.
2023-06-28 pelaajatili PLAYER1063091 suljettiin ilman avausoikeutta ja saldo peruttiin kasinos??nt?jen rikkomisen vuoksi s??nt?jen kohdan mukaisesti:
14.6. Siin? tapauksessa, jos meid?n pit?isi sulkea tilisi salaisen yhteisty?n, huijaamisen, petoksen, rahanpesun, muun rikollisen toiminnan tai k?ytt?ehtojen rikkomisen vuoksi, joka on vahingoittanut meit? tai muuta kolmatta osapuolta, tilisi saldo ei ole - palautetaan ja katsotaan menetetyksi.
2023-06-28 Pelaajalle l?hetettiin s?hk?postiin s?hk?posti, jossa oli yksityiskohtaiset tiedot tilin sulkemisen syyst?. [email protected] .
Kuten n?et, kaikki pelaajan tiliin liittyv?t toimet suoritettiin tiukasti kasinomme s??nt?jen mukaisesti, jotka ovat julkisesti saatavilla eiv?tk? piiloudu kenelt?k??n.
Parhain terveisin.
Smokace Casinon riskiosasto.
Dear Michal,
We have reviewed in detail the complaint of player PLAYER1063091([email protected]) .
Here are the details of the player's account
1) The player deposited his account twice from prepaid card(50000ARS+50000ARS) and once from Skrill wallet(2300ARS).
On 2023-06-27, player PLAYER1063091 made a withdrawal request for 110000ARS.
On 2023-06-27, additional verification was initiated on player PLAYER1063091's account based on suspicious activity in the player's account.
The additional verification was initiated in accordance with the paragraph of the rule:
2.4.1 The Finance Department may delay processing a withdrawal request due to additional verification.
Risk Department 2023-06-28 having studied the entire betting history of the player PLAYER1063091 , it was found the following:
According to our casino regulations, a customer must make x3 of the deposit amount to be able to withdraw funds.
1) All deposits of player PLAYER1063091 were wagered in the game MONOPOLY Big Baller with a maximum bet refund. (Actions were performed intentionally to make the deposit turnover x3 according to the rules), with the difference in bets and losses or winnings did not exceed 10-15% of the client's balance, and more than 90% of the total amount of client bets were made in this way.
2) The player PLAYER1063091 made a deposit with a prepaid card and requested a withdrawal to the purse Skrill.
We have every reason to assert a violation of AML policy, which grossly violates the regulations of the project.
On the basis of these data, the Risk Department of the casino decided that the player purposefully carried out all actions to launder funds.
According to the rules of our casino:
11. Casino reserves the right to monitor all transactions with a view to prevent money laundering. Furthermore, Casino reserves the right to examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering.
Betting activity will be monitored for irregular patterns.
On 2023-06-28 player account PLAYER1063091 was closed without the right of opening and the balance was canceled due to a violation of our casino rules according to the paragraph of the rules:
14.6. In that case, if we should close your account because of collusion, cheating, fraud, money laundering, other criminal activities or breaching of the Terms of Use, which has damaged us or any other third party, the balance of Your Account will be non-refundable and deemed to be forfeited.
2023-06-28 A email with detailed information about the reason of the account closing was sent to the player on his e-mail [email protected].
As you can see all actions in relation to the player's account were performed strictly within the rules of our casino, which are publicly available and do not hide from anyone.
Best regards.
Smokace Casino Risk Department.
Muokattu
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