Hei Mag7,
Paljon kiitoksia valituksen l?hett?misest? ja olen todella pahoillani Spinarium Casinoa koskevasta ongelmastasi. Sallikaa minun kysy? teilt? viel? muutama kysymys, ennen kuin jatkamme eteenp?in.
Voisitko yst?v?llisesti kertoa milloin pyysit itsesulkua ensimm?isen kerran? Voisitko my?s l?hett?? t?sm?lleen saman pyynn?n osoitteeseen [email protected] yhdess? kasinon vastauksen kanssa? Miksi et t?ytt?nyt kasinon sinulle l?hett?m?? lomaketta? Milloin viimeksi puhuit kasinon kanssa ja mist? siin? oli kyse?
Odotan innolla vastaustasi.
Terveiset,
Nick
Hello Mag7,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spinarium Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when did you request for the self-exclusion for the first time? Could you also forward the exact same request to [email protected] together with the casino's respond? Why didn't you fill out the form the casino forwarded to you? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
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