Rakas Shurmey,
Paljon kiitoksia valituksen l?hett?misest?. Ik?v? kuulla ongelmastasi. Haluan kuitenkin ilmoittaa, ett? emme voi tehd? tapausta pelk?st??n kuvailemasi perusteella. Joskus saatat olla onnekas ja joskus ei; n?in kasinot ja kasinopelit toimivat. Suosittelen lukemaan artikkelimme voittosuhteesta (RTP): http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance .
Jos sinulla on lis?tietoa, joka auttaisi asiaamme, kuten pelihistoriasi, v?lit? se minulle. S?hk?postini on [email protected]
Valitettavasti t?ll? hetkell?, jos meill? ei ole todisteita siit?, ett? jotain ep?reilua on meneill??n, emme voi tehd? mit??n. ?l? ep?r?i ottaa minuun yhteytt?, jos sinulla on jotain muuta, voin auttaa sinua valituksenne suhteen.
Parhain terveisin,
Tomas
Dear Shurmey,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. However, I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): http://www.kpvfaw.com/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case such as your gaming history, please forward it to me. My email is [email protected]
Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Tomas
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