Parin kuukauden ajan olen yritt?nyt nostaa varojani winneramasta, aina kun he laittoivat 5 p?iv?? lykk?yst?, he pyyt?v?t uusia varmistusasiakirjoja jne...Tein kaiken t?m?n ja sitten he sanoivat, ett? olen satunnaisesti valittu tilin t?ydelliseen tarkastukseen tai muuhun, joka kest?? 10 arkip?iv??. T?m?n ajan j?lkeen tilini poistettiin k?yt?st? ilman selityst?! Olen l?hett?nyt s?hk?postia, koska live chat ei ole en?? vaihtoehto, ja sain vihdoin t?n??n ennakkoilmoituksen
Hei,
Kiitos yhteydenotostasi.
Olemme tarkistaneet tilisi ja haluamme ilmoittaa, ett? se suljettiin useiden siin? havaittujen ep?johdonmukaisuuksien vuoksi. Huomaa, ett? t?m? p??t?s on peruuttamaton.
Toivotamme sinulle onnea jatkossa.
Mutta heill? on edelleen minun 379 dollarini, t?m? ei ehk? vaikuta suurelta summalta, mutta se on minusta! he eiv?t ole maininneet rahojeni palauttamista! Varmistin, etten saa bonuksia viimeisill? talletuksilla, joten pelasin 100% omilla rahoillani! Minulla ei ole muita online-kasinotilej?, koska t?m? oli ensimm?inen (ja voisi sanoa, ett? eritt?in huono) kokemukseni online-kasinosta! Minulla ei ole mink??nlaisia itsesulkuja miss??n! Annoin heille tiliotteeni, kuvat lisenssist? ja pankkikortista jne. Sik?li kuin tied?n, olen tehnyt kaiken oikein!
Harkitsen rehellisesti t?m?n viemist? Australian peliviranomaisille ja poliisille petoksesta! T?m? on ollut ehdottomasti huonoin pelikokemus, joka minulla on koskaan ollut! Jos he eiv?t anna minulle voittojani, haluan takaisin jokaisen talletukseni tilin avaamisen j?lkeen! Ei vain viimeinen talletus, sill? tein pari talletusta yhden p?iv?n aikana!
Kiitos avustanne!
For a couple of months I have been trying to withdraw my funds from winnerama, every time they put a hold on it for 5 days, they ask for a new verification documents etc...I did all this and then they said I was randomly chosen for a full account review or something which would take 10 business days. After this time my account was actually disabled with no explanation! I have been emailing as live chat no longer comes up as an option and finally got a preply today stating
Hello,
Thank you for contacting us.
We have reviewed your account and wish to inform you it was closed due to several inconsistencies found on it. Kindly note this decision is irrevocable.
We wish you the best of luck in the future.
However they still have my $379, this may not seem like a large amount, but it is to me! they have not mentioned refunding me my money! I made sure not to get the bonuses on last few deposits so I was 100% playing with my own money! I have no other online casino accounts as this was my first (and one would say very bad) Experience with an online casino! I have no self exclusions anywhere at all! I gave them my bank statements, photos of licence and debit card etc. As far as I am aware I have done everything right!
I am honestly considering taking this to the Australian gaming authority and police for fraud! This has been the absolute worst gaming experience I have ever had! If they won't give me my winnings then I want back every deposit I made since opening the account! Not just the last deposit as I made a couple of deposits in the one day!
Thank you for your assistance!
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