Moj 1Vin nalog sa ID naloga: 48738292 je blokiran i moja sredstva su oko Rs. 60000 je zaglavljeno na tom ra?unu i ne mogu da ga podignem.
Koristim 1Vin nalog neko vreme. Koristim ga da igram Crazi Time, Roulette, Blackjack i druge kazino igre. Sve u svemu, izgubio sam vi?e novca nego ?to sam osvojio.
Nedavno sam osvojio neke dobre ruke u Blackjack-u, ali tada nisam mogao da povu?em sredstva.
Nakon ?to su kontaktirali korisni?ku podr?ku, zamolili su me da po?aljem e-po?tu na [email protected] . Poslao sam im e-po?tu o svom problemu, a onda su tra?ili moje KIC dokumente. Dao sam im svoje KIC dokumente.
Posle par dana su mi blokirali nalog. Ne mogu da se prijavim na svoj nalog sada. Moja sredstva su zaglavljena na ra?unu.
Molim vas da re?ite moj problem i pomognete mi da povratim svoja sredstva.
E-po?ta koju sam dobio od 1Vin je slede?a:
Zdravo!
Na?a slu?ba bezbednosti je izvr?ila sveobuhvatnu i objektivnu proveru va?eg naloga za igru amit****** [email protected] i na osnovu njegovih rezultata izve?tavamo slede?e.
Istovremeno vas obave?tavamo da u skladu sa ta?kom 9.7. Pravila kori??enja sajta, odeljak Op?ti uslovi i odredbe (u daljem tekstu Pravila), ako kladioni?ar izvr?i la?ne radnje protiv kladionice (vi?e naloga, kori??enje softvera za automatizaciju kla?enja, igranje u arbitra?nim situacijama, ako igra?ki ra?un se ne koristi za postavljanje opklada, zloupotrebu programa lojalnosti i sl.), kladionica zadr?ava pravo da spre?i takve la?ne radnje otkazivanjem opklada i zatvaranjem ra?una za igru u?esnika kla?enja.
Dakle, u skladu sa kr?enjem ta?ke 9.7. ra?un za igru amit****** [email protected] je blokiran i ne mo?e se vratiti.
Imajte na umu da ?e nakon ponovne registracije va? nalog za igru biti blokiran bez prethodnog obave?tenja.
Srda?an pozdrav.
My 1Win account with Account ID: 48738292 has been blocked and my funds around Rs. 60000 is stuck in that account and I cannot withdraw it.
I am using 1Win account for a while. I use it to play Crazy Time, Roulette, Blackjack and other casino games. Overall, I have lost more money than I won.
Recently, I had won some good hands in Blackjack but then I was not able to withdraw funds.
After contacting customer care, they asked me to send email at [email protected]. I sent them the email about my issue, then they asked for my KYC documents. I provided them with my KYC documents.
After couple of days they blocked my account. I cannot login to my account now. My funds are stuck in the account.
I request you to please resolve my issue and help me retrieve my funds.
Email I received from 1Win is as follows:
Hello!
Our security service has carried out a comprehensive and objective check regarding your game account amit******[email protected] and, based on its results, we report the following.
At the same time, we inform you that in accordance with clause 9.7. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), if a bettor commits fraudulent actions against a betting company (multi-account, use of software to automate bets, play in arbitration situations, if the gaming account is not used to place bets, abuse of loyalty programs, etc.), the betting company reserves the right to prevent such fraudulent actions by canceling bets and closing the betting participant's gaming account.
Thus, in accordance with the violation of clause 9.7. game account amit******[email protected] has been blocked and cannot be restored.
Please note that upon re-registration, your game account will be blocked without prior notice.
Best regards.
Automatski prevedeno:
