Zdravo Arbaz143,
Hvala vam puno ?to ste podneli ?albu i zaista mi je ?ao ?to ?ujem za va? problem sa 4raBet kazinom. Dozvolite mi da vam postavim jo? nekoliko pitanja pre nego ?to krenemo dalje.
Mo?ete li da nam ka?ete da li je va? nalog ve? verifikovan i ako jeste, od kada ta?no? Koji su svi ti drugi bonusi i kako znate koji je bonus lojalnosti?
Pogledajte jo? jednom uslove jer jasno pi?e da ?e bonus biti dodat prvog ponedeljka u mesecu, a ne prvog dana koji je u ovom slu?aju bio 7. avgust.

Radujem se Va?em odgovoru.
Pozdravi,
Nick
Hello Arbaz143,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4raBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? What are all those other bonuses there and how do you know which one is the loyalty bonus?
Please take one more look at the terms as it clearly states that the bonus will be added on first Monday of the month not the first day which in this case was August 7th.

Looking forward to your answer.
Regards,
Nick
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