Uplatio sam novac u kazinu 7bets.io, osvojio dve opklade i poku?ao da podignem svoj dobitak. Me?utim, moj zahtev za povla?enje je odbijen i re?eno mi je da zavr?im verifikaciju. Posle dva meseca, kona?no su prihvatili sve moje fotografije dokumenata. Podneo sam jo? jedan zahtev za povla?enje, ali je ponovo odbijen.
Kontaktirao sam podr?ku putem ?askanja, a oni su tvrdili da je u pitanju sistemska gre?ka, savetuju?i mi da poku?am ponovo za sat vremena. Pratio sam njihova uputstva i ponovo zatra?io isplatu — samo da bi ponovo bila odbijena. Tim za podr?ku mi je zatim rekao da im po?aljem imejl na i sa?ekajte odgovor sa obja?njenjem do kraja dana.
Poslao sam im imejl 22. maja 2025. godine, ali nisam dobio odgovor do obe?anog roka. Slede?eg dana sam pitao u ?askanju koliko jo? treba da ?ekam, a oni su me ponovo uverili da ?u dobiti odgovor do kraja dana. Kao ?to vidite, danas je 5. jun 2025. godine, a jo? uvek nema odgovora.
Da stvar bude jo? gora, uklonili su ?et za podr?ku sa mog interfejsa naloga — o?igledno da bi me spre?ili da postavljam pitanja. Me?utim, pristupio sam njihovoj veb stranici sa telefona bez prijavljivanja i kontaktirao podr?ku, navode?i svoje korisni?ko ime. Kada sam pitao za?to su to uradili, potvrdili su da su uklonili ?et sa mog interfejsa i optu?ili me da ?previ?e spamujem".
Moje isplate se stalno odbijaju uprkos zavr?enoj verifikaciji, bez jasnog razloga. Ignori?u moje imejlove, obrisali su ?et za podr?ku i sada ne znam ?ta da radim. Molim vas, pomozite mi da povratim svoj novac - ta?nije, 20.191 RUB (?to je ekvivalentno 250 dolara).
I deposited money at 7bets.io casino, won two bets, and attempted to withdraw my winnings. However, my withdrawal was rejected, and I was told to complete verification. After two months, they finally accepted all my document photos. I submitted another withdrawal request, but it was denied again.
I contacted support via chat, and they claimed it was a system error, advising me to try again in an hour. I followed their instructions and requested the withdrawal once more—only for it to be rejected yet again. The support team then instructed me to email them at [email protected] and wait for a response with an explanation by the end of the day.
I sent them an email on May 22, 2025, but received no reply by the promised deadline. The next day, I asked in the chat how much longer I should wait, and they assured me again that I would get a response by the end of the day. As you can see, today is June 5, 2025, and there’s still no answer.
To make matters worse, they removed the support chat from my account interface—apparently to stop me from asking questions. However, I accessed their website from my phone without logging in and contacted support, providing my username. When I asked why they did this, they confirmed they had removed the chat from my interface and accused me of 'spamming too much.'
My withdrawals keep getting rejected despite completing verification, with no clear reason given. They ignore my emails, deleted the support chat, and now I don’t know what to do. Please help me recover my money—specifically, 20,191 RUB (which equals $250).
Automatski prevedeno:
