Apsolutno neispri?ani problemi sa ovim kazinom.
Da pre?em direktno na stvar, potpisao sam sporazum s njima da prihvatim GEST DOBRE VOLJE od 500 GBP u osnovi kako ih ne bih prijavio ili dalje razmatrao svoj problem.
Jo? uvijek nakon preko 100 e-mailova nisam dobio sredstva, a ipak ka?u da su ih poslali. Oni nikad. Samo blokiraju moje mejlove, nikad ne odgovaraju. Ovo traje od aprila.
Imam puno e-mailova od njih u kojima ka?u da je poslano, a onda ka?u da moraju kontaktirati provajdera koji ?alje novac oh, izgovori su beskrajni.
Jo? do danas nisam dobio 500 funti.
Tako uznemiren zbog toga. Bio sam kod njih par godina, osvojio sam 5000 eura, uzeli su mi 4600,00 i smi?ljali izgovore za?to nisam mogao imati svoj novac. Tada su mi platili 200 funti kao gest dobre volje. Toliko problema, nije ni ?udo ?to se osje?am kako se osje?am.
Hvala na pomo?i.
Rachel G***.
Kontaktirao sam komisiju za kockanje u vezi ovih ne znam kako da dodam mejlove u prilogu. Va?no je da ih vidite.
I tako?er e-poruke od allcashbackcasina. Tako?er sam kontaktirao advokata u ovom slu?aju, imam e-mail ako ga ?elite.
U su?tini, kopirao sam neke informacije iz e-po?te, ali ovo je po?elo u aprilu. (Mislim prije ovoga zapravo) Mogu vam poslati e-po?tom bilo ?ta drugo ?to ?e vam pomo?i.
Re: Gest dobre volje
AllCashback Casino
Za: RACHEL G***
03/04/22 10:08
1
zdravo Rachel,
500 eura je vra?eno na va?u kreditnu karticu koja zavr?ava na 7010.
Molimo provjerite taj ra?un. Trebali biste vidjeti 5 transakcija ukupne vrijednosti 500 eura.
Ako tek treba da stigne, dajte mu jo? vremena, ali mogu potvrditi da je uplata izvr?ena 100%.
pozdrav,
AllCashback Casino podr?ka
AllCashback Casino
Za: RACHEL G*** r***[email protected];
08/04/22 09:38
1
zdravo Rachel,
Provjeravamo kod provajdera jer su va?a sredstva ve? trebala sti?i na va? ra?un.
Mi ?emo vas a?urirati.
pozdrav,
Tim za uskla?enost
U ?etvrtak, 7. aprila 2022. u 13:20, RACHEL G***
je napisala putem po?te:
MOLIM VAS PRO?ITAJTE SLJEDE?E KADA SE UVERITE DA JE PLA?ANJE POSLATO.
TREBA MI RA?UN ZA OVO DA DAM SVOJOJ BANCI.
NIJE OTI?LO U MOJOJ BANCI.
RACHEL
U ?etvrtak, 7. aprila 2022. u 13:19, RACHEL G***
je napisala putem po?te:
UPLATA JO? NIJE STIGALA U MOJU BANKU. Dosta mi je pitanja da li mi se podaci o provajderu mogu poslati KAKO BI MOJA BANKA MOGLA DA PRAZI PLA?ANJU.
HVALA TI.
RACHEL G***
U ?etvrtak, 7. aprila 2022. u 8:59 ujutro, RACHEL G***
je napisala putem po?te:
Svi me potpuno ignori?u i trenutno sam jako bolestan.
Samo tra?im podatke o po?iljaocima kako bi moja banka mogla pratiti ove uplate. pro?lo je 10 dana i ni?ta nije stiglo u moju banku.
banka ?e pratiti pla?anja.
molim vas da imate pristojnosti da odgovorite.
puno hvala
Rachel G***
U ?etvrtak, 7. aprila 2022. u 3:52 ujutro, RACHEL G***
je napisala putem po?te:
TREBAJU MI PODACI O PROvajderu KAKO MOJA BANKA MO?E U TRAG.
MO?DA ?ETE IMATI PRISTOJNOSTI DA ODGOVORITE.
HVALA NA STRESU.
RACHEL G***
U ?etvrtak, 7. aprila 2022. u 3:51 ujutro, RACHEL G***
je napisala putem po?te:
hvala ti za sav ovaj stres.
JO? MI TREBAJU PODACI O PROvajderima KAKO BI MOJA BANKA MOGLA PRATI UPLATE
RACHEL G***
U srijedu, 6. aprila 2022. u 17:06, RACHEL G***
je napisala putem po?te:
zasto mi niko ne odgovara.?
Absolutely untold issues with this casino.
To get straight to the point I signed an agreement with them to accept 500 gbp GOODWILL GESTURE basically so I wouldn't report them or take my issue any further.
I am still after over 100 emails have not got the funds and yet they say they sent it. They never. They just block my emails, never reply. This is going on since April.
I have lots of emails from them saying it's sent, then they say they have to contact the provider sending the money oh the excuses are endless.
Still to this day I have not got the 500 pounds.
So distressed over it. I had been with them for a couple of years, I won 5000 euro they took 4600.00 of me and come up with excuses as to why I couldn't have my money. They paid me 200 pounds as a goodwill gesture that time. So many issues, no wonder i feel how i feel.
Thank you for your help.
Rachel G***.
I contacted the gambling commission about these I don't know how i can add the emails in attachments. They are important for you to see.
And also emails from allcashbackcasino. I Also contacted a Solicitor in this case, I have the email if you want it.
Basically i have copied some info from an email but this started in April. (I think before this actually) I can email you anything else that will help.
Re: Good will gesture
AllCashback Casino <[email protected]>
To:RACHEL G*** <r***[email protected]>
03/04/22 10:08
1
Hello Rachel,
The 500 euros was sent back to your credit card ending in 7010.
Check that account please. You should see 5 transactions totaling 500 euros.
If it has yet to arrive, please give it more time but I can confirm that payment was made 100%.
Regards,
AllCashback Casino Support
AllCashback Casino <[email protected]>
To: RACHEL G*** r***[email protected];
08/04/22 09:38
1
Hello Rachel,
We are checking with provider as your funds already should have been reached your account.
We will update you.
Regards,
Compliance Team
On Thu, Apr 7, 2022 at 1:20 PM, RACHEL G*** <r***[email protected]> wrote via Mail:
PLEASE READ THE FOLLOWING WHEN IT WAS ASSURED PAYMENT HAD BEEN SENT.
I NEED RECIEPT FOR THIS TO GIVE TO MY BANK.
IT HAS NOT GONE IN MY BANK.
RACHEL
On Thu, Apr 7, 2022 at 1:19 PM, RACHEL G*** <r***[email protected]> wrote via Mail:
THE PAYMENT STILL HAS NOT REACHED MY BANK. I AM FED UP WITH ASKING IF THE PROVIDER DETAILS CAN BE SENT TO ME SO AS MY BANK CAN TRACE THE PAYMENT'S.
THANK YOU.
RACHEL G***
On Thu, Apr 7, 2022 at 8:59 AM, RACHEL G*** <r***[email protected]> wrote via Mail:
I'm being totally ignored by everyone at allcashback and I'm very ill right now.
I'm just asking for senders details so my bank can trace these payments. its been 10 days and nothing has reached my bank.
the bank will trace the payments.
could you please have the decency to reply.
many thanks
Rachel G***
On Thu, Apr 7, 2022 at 3:52 AM, RACHEL G*** <r***[email protected]> wrote via Mail:
I NEED THE PROVIDER DETAILS SO MY BANK CAN TRACE.
MAYBE YOU WILL HAVE THE DECENCY TO REPLY.
THANKS FOR THE STRESS.
RACHEL G***
On Thu, Apr 7, 2022 at 3:51 AM, RACHEL G*** <r***[email protected]> wrote via Mail:
thank you for all this stress.
I STILL NEED THE PROVIDERS DETAILS SO AS MY BANK CAN TRACE THE PAYMENTS
RACHEL G***
On Wed, Apr 6, 2022 at 5:06 PM, RACHEL G***<r***[email protected]> wrote via Mail:
why is no one replying to me.?
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