Hej,
Po?eo sam da igram sportsko kla?enje na betitall.com pre nekoliko meseci i redovno sam podizao male dobitke, ?to je obi?no radilo u roku od 12 sati.
U poslednje vreme sam imao prili?no lep niz pobeda i odjednom vi?e nisam mogao da u?em u njihovu sekciju kladionica. Tra?e?i pomo? za?to se to dogodilo, podr?ka je samo rekla da treba da po?aljem po?tu njihovom odeljenju za bezbednost jer podr?ka nema dovoljno informacija o tome. Dobio sam odgovor da zbog odluke uprave ne smem vi?e da koristim njihovu kladionicu. U redu, ?ini se da pobednici nisu dobrodo?li, ali pretpostavljam da ovo moram da prihvatim.
Sada ?elim da podignem svoj novac, ali oni sada kr?e svoja pravila i neka ?ekam du?e nego ?to navode. Prvo mi je podr?ka rekla da moram da ?ekam do 24 sata dok Finansijsko odeljenje ne obradi moju uplatu i da je ovo odeljenje preoptere?eno poslom (valjda standardan odgovor ??). Sada, nakon 36 sati, odjednom mi ka?u da su moja isplata privremeno obustavljena zbog provere legitimiteta mojih opklada, ?to je sme?no jer nisam dobio nekoliko velikih, ve? mnogo malih. U svakom slu?aju, po?to imam ose?aj da me sada tretiraju druga?ije kada su videli moj zaista lep pobedni?ki niz, pi?em ovu ?albu, da bih vas obavestio da izgleda da pobednici nisu dobrodo?li. Ina?e, nisam se ni o ?emu informisao od betitalla (bez po?te, bez poruke na betitallu), uvek sam morao sam da saznam ove lo?e vesti tra?e?i podr?ku.
Hvala vam na pomo?i, www.kpvfaw.com, da na kraju dobijem svoj zaslu?eni dobitak!
Srda?an pozdrav,
korisnik sa betitall-a koji je sada blokiran za sportsko kla?enje (ali ne i kazino igre zanimljivo)
Hey,
I started to play sportsbets on betitall.com a few months ago and I did regularly withdraw small winnings, which usually worked within 12 hours.
Lately I had a quite nice winning streak and suddenly I could not enter their sportsbook section anymore. On looking for help why this happened the support just told that I should mail their security department because support does not have enough information about this. I got an answer that due to a management decision I am not allowed to use their sportsbook any longer. Okay, winners aren't welcome it seems, but I guess I have to accept this.
Now I want to withdraw my money, but they are breaking their own rules now and let me wait longer than they state. First the support told me that I have to wait up to 24 hours until the Financial Department will process my payment and that this department is overloaded with work (a standard answer I guess ?? ). Now, after 36 hours, they suddenly tell me, that my withrawals are temporarily suspended for conducting a legitimacy check on my bets, which is ridiculous since I did not win a few big bets but many small ones. Anyway, since I have the feeling they now treat me different once they saw my really nice winning streak, I am writing this complaint, to let you know that winners seem not to be welcome. By the way, I did not get informed about anything from betitall (no mail, no message on betitall), I always had to find it out these bad news on my own by asking the support.
Thank you for your help, www.kpvfaw.com, to eventually get my well deserved winnings!
Best regards,
a user from betitall that is now blocked from sportsbets (but not casino games interestingly)
Automatski prevedeno:
