Hall?,
Jag b?rjade spela sportspel p? betitall.com f?r n?gra m?nader sedan och jag tog regelbundet ut sm? vinster, som vanligtvis fungerade inom 12 timmar.
P? sistone hade jag en ganska fin segersvit och pl?tsligt kunde jag inte komma in p? deras sportsbooksektion l?ngre. N?r jag letade efter hj?lp varf?r detta h?nde sa supporten just att jag skulle maila deras s?kerhetsavdelning eftersom supporten inte har tillr?ckligt med information om detta. Jag fick till svar att jag p? grund av ett ledningsbeslut inte f?r anv?nda deras sportsbook l?ngre. Okej, vinnare ?r inte v?lkomna verkar det som, men jag antar att jag m?ste acceptera detta.
Nu vill jag ta ut mina pengar, men de bryter mot sina egna regler nu och l?ter mig v?nta l?ngre ?n de uppger. F?rst sa supporten till mig att jag m?ste v?nta upp till 24 timmar tills ekonomiavdelningen kommer att behandla min betalning och att denna avdelning ?r ?verbelastad med arbete (ett standardsvar antar jag ?? ). Nu, efter 36 timmar, ber?ttar de pl?tsligt f?r mig att mina uttag ?r tillf?lligt inst?llda f?r att jag har genomf?rt en legitimitetskontroll p? mina satsningar, vilket ?r l?jligt eftersom jag inte vann n?gra stora satsningar utan m?nga sm?. Hur som helst, eftersom jag har en k?nsla av att de nu behandlar mig annorlunda n?r de s?g min riktigt fina vinstsvit, skriver jag detta klagom?l f?r att l?ta dig veta att vinnare inte verkar vara v?lkomna. F?rresten, jag blev inte informerad om n?got fr?n betitall (ingen mail, inget meddelande p? betitall), jag var alltid tvungen att ta reda p? dessa d?liga nyheter p? egen hand genom att fr?ga supporten.
Tack f?r din hj?lp, www.kpvfaw.com, att s? sm?ningom f? mina v?lf?rtj?nta vinster!
V?nliga h?lsningar,
en anv?ndare fr?n betitall som nu ?r blockerad fr?n sportspel (men inte kasinospel intressant)
Hey,
I started to play sportsbets on betitall.com a few months ago and I did regularly withdraw small winnings, which usually worked within 12 hours.
Lately I had a quite nice winning streak and suddenly I could not enter their sportsbook section anymore. On looking for help why this happened the support just told that I should mail their security department because support does not have enough information about this. I got an answer that due to a management decision I am not allowed to use their sportsbook any longer. Okay, winners aren't welcome it seems, but I guess I have to accept this.
Now I want to withdraw my money, but they are breaking their own rules now and let me wait longer than they state. First the support told me that I have to wait up to 24 hours until the Financial Department will process my payment and that this department is overloaded with work (a standard answer I guess ?? ). Now, after 36 hours, they suddenly tell me, that my withrawals are temporarily suspended for conducting a legitimacy check on my bets, which is ridiculous since I did not win a few big bets but many small ones. Anyway, since I have the feeling they now treat me different once they saw my really nice winning streak, I am writing this complaint, to let you know that winners seem not to be welcome. By the way, I did not get informed about anything from betitall (no mail, no message on betitall), I always had to find it out these bad news on my own by asking the support.
Thank you for your help, www.kpvfaw.com, to eventually get my well deserved winnings!
Best regards,
a user from betitall that is now blocked from sportsbets (but not casino games interestingly)
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