Igranje je bilo dobro.
Ponovo su promenili pravila, rekav?i da morate da upla?ujete svakih 30 dana, ina?e ste neaktivni i gubite balans.
U mejlu koji sam upravo kopirao, vide?ete da oni zaista veruju da je na?a odgovornost da ?itamo te uslove svaki dan.
Tako?e ka?u da tamo savetuju svoje osoblje, ali bi bilo previ?e te?ko poslati e-po?tu igra?ima. Sme?no ?to je za promocije lako. Svi znamo da bi mogli da po?alju e-po?tu sa masovnim obave?tenjima kada do?e do promene pravila.
Svaki put kada povu?ete, gubite bonus novac. Dakle, sve ?to je bilo tu su bila nov?ana sredstva.
Ponovo prila?em moj imejl i njihov odgovor.
??ali? me?
Bingo selo mi se obratilo da izbri?em recenziju. Bilo bi mi drago da su radili sa mnom na re?avanju situacije.
Poslao sam im ovu e-po?tu:
?Niko ih ne ?ita svaki put kada se prijavite, i vi to znate.
Postoji li poruka u kojoj nas obave?tavaju o promeni? ?esto smo upla?ivali da igramo slotove ili u?emo u roki.
Zato sam stavio tu recenziju. ?elim da upozorim druge da vam je suvi?e lako da menjate pravila i ne savetujete ljude sa visokim bilansima, a na taj na?in gube novac a vi ga zadr?avate.
Isto kada ste promenili platformu. Prilagodio sam se i pozvao druge da urade isto, jer ste rekli da ?ete to raditi i verovao sam vam.
Pravno, kada do?e do promene uslova i odredbi, nakon ?to osoba kreira nalog i verovatno pro?ita te uslove, kao ?to sam ja uradio, morate da obavestite.
Koliko bi bilo razumno da igra?i moraju da ?itaju uslove svaki put kada se prijave? Znate da se to ne de?ava. Mo?ete napraviti bilo kakve promene i niko to ne vidi ili ne zna. Veoma nepravedno.
Ni?ta ?to sam rekao nije istina u recenziji. Zatvoreni ste za rezoluciju i povrh toga imate muda da mi ka?ete da niste krivi.
Poka?ite mi e-poruku u dobroj nameri u kojoj mi je re?eno da ?u izgubiti ceo balans ako ne uplatim depozit.
Tek po?injem sa recenzijom. Verujem da ljudi treba da znaju da ako postoji problem, ne?ete popustiti, bez obzira na to ?ta je ispravna stvar.
Vi ne pregovarate, vi diktirate, a ja sam igrao na mnogim sajtovima i nikada to nisam do?iveo.
Moj slede?i korak je kopiranje/nalepljivanje razgovora koji pokazuju da nismo bili savetovani. Ljudi bi trebalo da znaju ako su operisani ili trpe smanjenje bud?eta ili izgube posao na nekoliko meseci, oni ?e izgubiti sve za ?ta su radili. To je pogre?no. Nema smisla kockati svoj novac gde morate da pro?itate odredbe i uslove svaki put kada se prijavite.
Imao sam prodavnicu i kada sam napravio promenu, imao sam list gde su svi ?lanovi osoblja morali da se potpi?u, potvr?uju?i da su svesni promene, i to je ono ?to je ovde trebalo da se uradi.
?ao mi je ?to vam se ne svi?aju recenzije, ali da li zaista mislite da ?e ljudi ?eleti da igraju na gour sajtu ako moraju da provedu sat vremena dnevno ?itaju?i odredbe i uslove?
Tako?e sam video da su drugi ljudi doveli u pitanje naknade za isplate. Oni su u pravu. A onda, da li mi ka?ete da mo?ete da odlu?ite iznos koji imamo pravo da povu?emo nedeljno i mese?no i da ga promenite da pove?ate naknade, koje su o?igledno bile visoke, odbijanjem onoga ?to imamo pravo da povu?emo.
Postoje stvari koje jo? nisam rekao, kao ?to su naknade, promena onoga ?to mo?emo da povu?emo i va? super niski maksimum, kao i ?injenica da povla?ite samo jednom nedeljno i da povrh toga, ako im treba ne?to dodatno, morate sa?ekati jo? nedelju dana. Previ?e muke da bi se postigla potpuna ravnote?a.
Druga stvar, mamite ljude na depozit, lepim bonusima, ali nema smisla deponovati za bonus, jer ga gubite ?im bilo ?ta povu?ete. Mnogi ljudi to ne shvataju, pa ?elim da ih upozorim i na to.
Tako?e nameravam da kontaktiram komisije za igre na sre?u za Kanadu i SAD. Oni su tu da za?tite javnost, a ne veb stranicu. Prili?no sam uveren da ?e smatrati da je praksa na turnejama nepo?tena
Voleo bih da smo ovo mogli da re?imo na drugi na?in, ali ne mo?ete ni?ta da uradite da popravite nepravde prema meni, tako da je moje jedino re?enje da barem upozorim druge na ono ?to ih ?eka. Ako spasim 10 ljudi od depozita, vredi 6.700 koje sam izgubio!"
Evo odgovora. Kao ?to ?ete videti, oni se ne bave svakim pitanjem u e-poruci, oni samo pori?u sve i ne preuzimaju odgovornost ni za ?ta.
?Nismo uradili ni?ta lo?e. ?lanovi su odgovorni da pro?itaju stranicu sa uslovima i odredbama. Obave?tavamo na?e osoblje o promenama, ali ne mo?emo da po?aljemo e-poruku svakom ?lanu, zbog ?ega imamo stranicu sa uslovima i odredbama tako da su ?lanovi u stanju da pro?ita uslove".
Dakle, osim ako nemate nekoliko sati dnevno da prou?ite odredbe i uslove u slu?aju da do?e do promena, IZBEGAVAJTE OVAJ SAJT i molimo vas da ?irite vest, tako da igra?i znaju u ?ta se upu?taju.
Datum iskustva: 09. jun 2024
The playthrough was fine.
They changed the rules again, saying you have to deposit every 30 days, otherwise you are inactive and you lose your balance.
In the email i just copied, you will see they actually believe it is our responsibility to read those terms every day.
They also say in there they advise their staff but it would be too hard to email players. Funny that for promotions, it is easy. We all know they could email with a mass email advising when there is a rule change.
Everytime you withdraw, you lose the bonus money. So everything that was there were cashable funds.
I attach again the email from me and their reply.
"Are u kidding me ?
Bingo village reached out to me to delete my review. I would have been glad to do so had they worked with me to resolve the situation.
I sent them this email:
"No one reads those every time you log in, and you know that.
Is there a message where we are advised of a change? We were depositing often to play slots or get into roxy.
That is why i have put that review. I want to warn others that it is too easy for you to change the rules and not advise people with high balances, and that way they lose their money and you keep it.
Same when you changed the platform. I adapted and urged others to do the same, as you said you would work it us and i believed you.
Legally, when there is a change to the terms and conditions, after the person creates the account and presumably read those terms, as i did, you must advise.
How reasonable would it be that players would have to read the terms every time they log in? You know that does not happen. You can make any changes and no one sees or knows it. Highly unfair.
Nothing I said was not the truth in the review. You are closed to resolution and on top of that you have the balls to tell me you are not at fault.
Show me a good faith email where I was advised that if I do not deposit, I will lose my whole balance.
I am just starting my reviews. I believe people should know that if there is an issue, you will not budge, regardless of what is the right thing to do.
You dont negotiate, you dictate, and I have played on many sites and have never experienced that.
My next step is copy/paste conversations showing we were not advised. People should know if they are operated or suffer a budget cut or lose their job for a few months, they will lose everything they worked for. That is WRONG. There is no point in gambling your money where you have to read the terms and conditions every time you log in.
I owned a store and when I made a change, I had a sheet where all staff members had to sign their name, acknowledging they are aware of the change, and that is what should have been done here.
I am sorry you dont like the reviews, but do you really think people will want to play on gour site if they have to spend an hour a day reading terms and conditions?
Also, I saw other people questioned the fees on withdrawals. They are right. And then, are u telling me you can decide the amount we are eligible to withdraw per week and per month and chamge it to incrwase fees obviously, which were already high, by refucing what we are eligible to withdraw.
There are things I have not said yet, like the fees, changing what we can withdraw and your super low maximum, as well as the fact you do withdrawals onc we a week only and that on top of that, if they need something extra, you have to wait another week. Too much hassle for breaking even.
Another thing, you entice people to deposit, with nice bonuses, but there is no point in depositing for the bonus, since u lose it as soon as you withdraw anything. A lot of people dont realize that, and so I want to give them a heads up on that as well.
I also intend to contact the gaming commissions for canada and the USA. They are there to protect the pulic, nI t the website. I am quite confident they will find tour practices unfair
I wish we could have resolved this another way, but you cannot do anything to fix the wrongs toward me, so my only recourse is to at least warn others of what is to come for them. If I save 10 people from depositing , it is worth the 6,700 i lost!"
Here is they reply. As you will see, they dont address each issue in the email, they just deny everything and di not take respondibility for anything.
"We have done nothing wrong. It is the members responsibility to read the terms and conditions page. We do inform our Staff of the changes but we cannot email each and every member this is why we do have a terms and conditions page so members are able to read the terms."
So unless you have a few hrs a day to rwad terms and conditions in case there are changes, AVOID THIS SITE and pls spread the word, so players know what they are getting into.
Date of experience: June 09, 2024
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