Genomspelningen var bra.
De ?ndrade reglerna igen och sa att du m?ste s?tta in var 30:e dag, annars ?r du inaktiv och du f?rlorar ditt saldo.
I e-postmeddelandet jag just kopierade kommer du att se att de faktiskt tror att det ?r v?rt ansvar att l?sa dessa villkor varje dag.
De s?ger ocks? att de ger r?d till sin personal men det skulle vara f?r sv?rt att mejla spelare. Roligt att det ?r enkelt f?r kampanjer. Vi vet alla att de kan maila med ett massmejl som ger r?d n?r det sker en regel?ndring.
Varje g?ng du g?r ett uttag f?rlorar du bonuspengarna. S? allt som fanns d?r var kontanter.
Jag bifogar igen mejlet fr?n mig och deras svar.
"Skojar du med mig ?
Bingo village kontaktade mig f?r att ta bort min recension. Jag skulle ha varit glad att g?ra det om de arbetat med mig f?r att l?sa situationen.
Jag skickade detta mail till dem:
"Ingen l?ser dem varje g?ng du loggar in, och det vet du.
Finns det ett meddelande d?r vi informeras om en f?r?ndring? Vi gjorde ins?ttningar ofta f?r att spela slots eller komma in p? roxy.
Det ?r d?rf?r jag har lagt den recensionen. Jag vill varna andra f?r att det ?r f?r l?tt f?r dig att ?ndra reglerna och inte ge r?d till personer med h?ga saldon, och p? s? s?tt f?rlorar de sina pengar och du beh?ller dem.
Samma n?r du bytte plattform. Jag anpassade mig och uppmanade andra att g?ra detsamma, eftersom du sa att du skulle arbeta f?r oss och jag trodde p? dig.
Juridiskt, n?r det sker en ?ndring av villkoren, efter att personen har skapat kontot och f?rmodligen l?st dessa villkor, som jag gjorde, m?ste du ge r?d.
Hur rimligt skulle det vara att spelare skulle beh?va l?sa villkoren varje g?ng de loggar in? Du vet att det inte h?nder. Du kan g?ra vilka ?ndringar som helst och ingen ser eller vet det. Mycket or?ttvist.
Inget jag sa var inte sanningen i recensionen. Du ?r st?ngd f?r uppl?sning och dessutom har du bollarna att ber?tta f?r mig att du inte har n?got fel.
Visa mig ett e-postmeddelande i god tro d?r jag fick r?det att om jag inte g?r en ins?ttning kommer jag att f?rlora hela mitt saldo.
Jag har precis b?rjat mina recensioner. Jag tror att folk borde veta att om det finns ett problem kommer du inte att vika dig, oavsett vad som ?r r?tt sak att g?ra.
Du f?rhandlar inte, du dikterar, och jag har spelat p? m?nga sidor och har aldrig upplevt det.
Mitt n?sta steg ?r kopiera/klistra in konversationer som visar att vi inte fick r?det. M?nniskor borde veta om de blir opererade eller drabbas av en budgetnedsk?rning eller f?rlorar sitt jobb under n?gra m?nader, kommer de att f?rlora allt de arbetat f?r. Det d?r ?r fel. Det ?r ingen idé att spela dina pengar d?r du m?ste l?sa villkoren varje g?ng du loggar in.
Jag ?gde en butik och n?r jag gjorde en f?r?ndring hade jag ett blad d?r alla anst?llda var tvungna att skriva under sitt namn och erk?nna att de ?r medvetna om f?r?ndringen, och det ?r vad som borde ha gjorts h?r.
Jag ?r ledsen att du inte gillar recensionerna, men tror du verkligen att folk kommer att vilja spela p? gour-sajten om de m?ste l?gga en timme om dagen p? att l?sa villkoren?
Jag s?g ocks? att andra m?nniskor ifr?gasatte avgifterna f?r uttag. De har r?tt. Och d? s?ger du till mig att du kan best?mma vilket belopp vi ?r ber?ttigade att ta ut per vecka och per m?nad och h?ja avgifterna uppenbarligen, som redan var h?ga, genom att v?gra det vi ?r ber?ttigade att ta ut.
Det finns saker som jag inte har sagt ?nnu, som avgifterna, att ?ndra vad vi kan ta ut och ditt superl?ga maximum, liksom det faktum att du g?r uttag bara en g?ng i veckan och det d?rtill, om de beh?ver n?got extra, du f?r v?nta en vecka till. F?r mycket kr?ngel f?r att g? i balans.
En annan sak, du lockar folk att s?tta in, med fina bonusar, men det ?r ingen idé att s?tta in f?r bonusen, eftersom du f?rlorar den s? fort du tar ut n?got. M?nga m?nniskor inser inte det, och s? jag vill ge dem en koll p? det ocks?.
Jag t?nker ocks? kontakta spelkommissionerna f?r Kanada och USA. De ?r till f?r att skydda publiken, inte p? webbplatsen. Jag ?r ganska s?ker p? att de kommer att tycka att turnépraxis ?r or?ttvist
Jag ?nskar att vi kunde ha l?st det h?r p? ett annat s?tt, men du kan inte g?ra n?got f?r att fixa felen mot mig, s? min enda utv?g ?r att ?tminstone varna andra f?r vad som kommer f?r dem. Om jag r?ddar 10 personer fr?n att s?tta in, ?r det v?rt de 6 700 jag f?rlorade!"
H?r ?r de svar. Som du kommer att se tar de inte upp varje fr?ga i e-postmeddelandet, de f?rnekar bara allt och tar inte ansvar f?r n?gonting.
"Vi har inte gjort n?got fel. Det ?r medlemmarnas ansvar att l?sa villkorssidan. Vi informerar v?r personal om ?ndringarna men vi kan inte skicka e-post till varje medlem. Det ?r d?rf?r vi har en villkorssida s? att medlemmarna ?r kunna l?sa villkoren."
S? om du inte har n?gra timmar om dagen p? dig att ta reda p? villkoren om det skulle bli ?ndringar, UNDVIK DENNA WEBBPLATS och sprid g?rna ordet s? att spelarna vet vad de ger sig in p?.
Datum f?r erfarenhet: 9 juni 2024
The playthrough was fine.
They changed the rules again, saying you have to deposit every 30 days, otherwise you are inactive and you lose your balance.
In the email i just copied, you will see they actually believe it is our responsibility to read those terms every day.
They also say in there they advise their staff but it would be too hard to email players. Funny that for promotions, it is easy. We all know they could email with a mass email advising when there is a rule change.
Everytime you withdraw, you lose the bonus money. So everything that was there were cashable funds.
I attach again the email from me and their reply.
"Are u kidding me ?
Bingo village reached out to me to delete my review. I would have been glad to do so had they worked with me to resolve the situation.
I sent them this email:
"No one reads those every time you log in, and you know that.
Is there a message where we are advised of a change? We were depositing often to play slots or get into roxy.
That is why i have put that review. I want to warn others that it is too easy for you to change the rules and not advise people with high balances, and that way they lose their money and you keep it.
Same when you changed the platform. I adapted and urged others to do the same, as you said you would work it us and i believed you.
Legally, when there is a change to the terms and conditions, after the person creates the account and presumably read those terms, as i did, you must advise.
How reasonable would it be that players would have to read the terms every time they log in? You know that does not happen. You can make any changes and no one sees or knows it. Highly unfair.
Nothing I said was not the truth in the review. You are closed to resolution and on top of that you have the balls to tell me you are not at fault.
Show me a good faith email where I was advised that if I do not deposit, I will lose my whole balance.
I am just starting my reviews. I believe people should know that if there is an issue, you will not budge, regardless of what is the right thing to do.
You dont negotiate, you dictate, and I have played on many sites and have never experienced that.
My next step is copy/paste conversations showing we were not advised. People should know if they are operated or suffer a budget cut or lose their job for a few months, they will lose everything they worked for. That is WRONG. There is no point in gambling your money where you have to read the terms and conditions every time you log in.
I owned a store and when I made a change, I had a sheet where all staff members had to sign their name, acknowledging they are aware of the change, and that is what should have been done here.
I am sorry you dont like the reviews, but do you really think people will want to play on gour site if they have to spend an hour a day reading terms and conditions?
Also, I saw other people questioned the fees on withdrawals. They are right. And then, are u telling me you can decide the amount we are eligible to withdraw per week and per month and chamge it to incrwase fees obviously, which were already high, by refucing what we are eligible to withdraw.
There are things I have not said yet, like the fees, changing what we can withdraw and your super low maximum, as well as the fact you do withdrawals onc we a week only and that on top of that, if they need something extra, you have to wait another week. Too much hassle for breaking even.
Another thing, you entice people to deposit, with nice bonuses, but there is no point in depositing for the bonus, since u lose it as soon as you withdraw anything. A lot of people dont realize that, and so I want to give them a heads up on that as well.
I also intend to contact the gaming commissions for canada and the USA. They are there to protect the pulic, nI t the website. I am quite confident they will find tour practices unfair
I wish we could have resolved this another way, but you cannot do anything to fix the wrongs toward me, so my only recourse is to at least warn others of what is to come for them. If I save 10 people from depositing , it is worth the 6,700 i lost!"
Here is they reply. As you will see, they dont address each issue in the email, they just deny everything and di not take respondibility for anything.
"We have done nothing wrong. It is the members responsibility to read the terms and conditions page. We do inform our Staff of the changes but we cannot email each and every member this is why we do have a terms and conditions page so members are able to read the terms."
So unless you have a few hrs a day to rwad terms and conditions in case there are changes, AVOID THIS SITE and pls spread the word, so players know what they are getting into.
Date of experience: June 09, 2024
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