Registrovao sam se u ovom kazinu 12. maja.
Postojao je bonus od 200% na prvi depozit, pa sam ga iskoristio da uplatim 330 dolara.
Imao sam sre?e da pobedim igraju?i slot igre, a moj saldo je bio oko 8.300 dolara, ?to je ispunjavalo uslove za povla?enje.
Pro?ao je dan otkako sam zatra?io povla?enje, ali novac nije bio podignut, tako da kada sam se prijavio na sajt, moj saldo je prikazivao samo iznos koji sam uplatio.
Kada sam ih kontaktirao putem e-po?te, re?eno mi je da ?e mi dobitak biti konfiskovan jer sam prekr?io njihove uslove kori??enja.
Konkretno, ?pona?anje koje izgleda kao kori??enje vi?e naloga"
Me?utim, ovo je moja prva registracija i nisam kreirao vi?e naloga, a igram u skladu sa uslovima i odredbama.
Nema informacija o verifikaciji identiteta.
Ne se?am se da sam namerno prekr?io uslove kori??enja, i po?to smatram da je konfiskacija bila nepouzdana i iznenadna, jer nisam znao za nju osim ako se nisam raspitao o tome, ?eleo bih da istra?ite ovu stvar.
I signed up with this casino on 5/12.
There was a 200% first deposit bonus so I used it to deposit $330.
I was lucky enough to win while playing slot games, and my balance was about $8,300, which met the withdrawal requirements.
A day had passed since I requested the withdrawal, but the money had not been withdrawn, so when I logged into the site, my balance only showed the amount I had deposited.
When I contacted them by email, I was told that my winnings would be confiscated because I had violated their terms of use.
Specifically, "behavior that appears to be the use of multiple accounts"
However, this is my first time registering and I have not created multiple accounts, and I am playing within the terms and conditions.
There is no information regarding identity verification.
I do not recall intentionally violating the terms of use, and since I feel that the confiscation was unreliable and abrupt, as I did not know about it unless I inquired about it, I would like you to investigate this matter.
5/12にこちらのカジノに登録しました。
200%の初回入金ボーナスがあったのでそちらを使用して330ドル入金しました。
スロットゲームで遊ぶと運良く勝利し、殘高が8300ドルほどで出金條件を満たしました。
出金申請をしてから一日経っても出金されないため、サイトにログインすると殘高が入金分だけになっていました。
メールで問い合わせると利用規(guī)約に違反しているため勝利金を沒収するというものでした。
具體的には「複數(shù)アカウントのご利用とみられる行為」
とのことですが初めての登録で複數(shù)アカウントを作っておりませんし、規(guī)約の範(fàn)囲內(nèi)で遊んでいます。
本人確認(rèn)の案內(nèi)はございません。
意図的に利用規(guī)約を破った覚えはなく、またこちらから問い合わせをしないと沒収が分からないといった信頼性のない亂暴な沒収と感じる為グル様で調(diào)査をお願いします。
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