Draga Shitcasinopurple,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va? problem. Na?alost, neki kazina zahtevaju od igra?a da oklade svoj depozit kao deo AML politike. Koliko novca ste polo?ili? Da li je kazino razjasnio koliko novca treba da ulo?ite da biste zatra?ili povla?enje?
Mo?ete li da prosledite svu relevantnu komunikaciju izme?u vas i kazina na [email protected] ? Alternativno, mo?ete ga objaviti ovde.
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e. Hvala vam unapred na odgovoru.
Srda?an pozdrav,
Kristina
Dear Shitcasinopurple,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, some casinos require players to wager their deposit as part of the AML Policy. How much money did you deposit? Did the casino clarify how much money you need to wager in order to request a withdrawal?
Could you please forward all the relevant communication between you and the casino to [email protected]? Alternatively, you can post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
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