The player from Germany lost 1260 Euros on donbet.com, which is operated by Santeda International B.V. The player discovered that the casino no longer holds a valid license from the eGaming Curacao regulatory authority, and is now demanding a refund of the wagers. We had reviewed the player's complaint and determined that while the casino no longer held a valid license, this did not entitle the player to a refund of their losses. Despite our conclusion, the player eventually was refunded and informed us of this fact. Consequently we closed the complaint as resolved.
Igra? iz Nema?ke je izgubio 1260 evra na donbet.com, kojim upravlja Santeda International BV. Igra? je otkrio da kazino vi?e nema va?e?u licencu regulatornog tela eGaming Curacao i sada zahteva povra?aj uloga. Pregledali smo ?albu igra?a i utvrdili da, iako kazino vi?e nema va?e?u licencu, to ne daje igra?u pravo na povra?aj gubitaka. Uprkos na?em zaklju?ku, igra?u je na kraju vra?en novac i obavestio nas je o toj ?injenici. Shodno tome, ?albu smo zatvorili kao re?enu.
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