The player from Germany lost 1260 Euros on donbet.com, which is operated by Santeda International B.V. The player discovered that the casino no longer holds a valid license from the eGaming Curacao regulatory authority, and is now demanding a refund of the wagers. We had reviewed the player's complaint and determined that while the casino no longer held a valid license, this did not entitle the player to a refund of their losses. Despite our conclusion, the player eventually was refunded and informed us of this fact. Consequently we closed the complaint as resolved.
Spelaren fr?n Tyskland f?rlorade 1260 euro p? donbet.com, som drivs av Santeda International BV. Spelaren uppt?ckte att casinot inte l?ngre har en giltig licens fr?n tillsynsmyndigheten eGaming Curacao och kr?ver nu ?terbetalning av insatserna. Vi hade granskat spelarens klagom?l och fastst?llt att ?ven om casinot inte l?ngre hade en giltig licens, gav detta inte spelaren r?tt till ?terbetalning av sina f?rluster. Trots v?r slutsats fick spelaren s? sm?ningom pengarna tillbaka och informerade oss om detta. F?ljaktligen avslutade vi klagom?let som l?st.
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