Po?eo sam da igram u Fatpirate kazinu po?etkom marta. Pobedio sam ve? po?etkom marta, pa sam uspeo da podignem iznos jednak dnevnom limitu (150000 HUF), a stigao je za 6 dana.
Kasnije sam deponovao jo? i krajem marta uspeo sam da osvojim ve?i iznos (9000k u slotu Boveri Bois Hackshav)
Tada sam pokrenuo povla?enje, ali je moje povla?enje bilo ograni?eno, umesto 150.000 HUF mogao sam da podignem samo 45.000 HUF. Ovaj iznos je tako?e stigao za 6 dana. Zatim sam poku?ao ponovo da prenesem, ali svaka opcija prenosa je davala slede?u gre?ku: ?dogodila se neo?ekivana gre?ka" Mnogo sam se konsultovao sa korisni?kom slu?bom, isprobao sve ?to su rekli. Obri?i istoriju pregledanja, drugi pregleda?, drugi ure?aj...ali imam ovu gre?ku ve? 3 nedelje. Ono ?to je va?no jeste da od mene nikada nisu tra?ili da se identifikujem, nisam ni sada identifikovan, ne mogu. Trenutno je korisni?ka slu?ba ponudila da pokrene ru?nu isplatu za mene, ali o tome razgovaram sa njima 2 nedelje i ni?ta se jo? nije promenilo.
Prila?em sliku gre?ke i obe?anje korisni?ke slu?be o ru?nom pla?anju. Ve? sam danas primio e-po?tu sa ID-om, tako?e o prijavi svoje gre?ke. (mo?e li ovo biti dobar znak?)
Zanimljivo je da se ova gre?ka dogodila nakon moje velike pobede...moj korisnik je verovatno izmanipulisan.
Veoma je te?ko komunicirati sa korisni?kom slu?bom, ?esto razgovaram sa AI botovima...?ta bi moglo biti re?enje za ovaj problem?
A?uriranje: Posle 3 nedelje, sada mi je omogu?ilo da pokrenem povla?enje od 5000 HUF (minimalni iznos). Ne dozvoljava nikakav drugi iznos ili dodatne iznose. Pitam se ?ta se desilo? ?ekam da ga banka prihvati.. Prila?em i sliku ovoga, izvinite, ali je na ma?arskom.
Ne razumem ovu nerazumnu minimalnu granicu...Mislim da im je cilj da mi dosade i prokockaju novac.
I started playing at Fatpirate Casino in early March. I already won at the beginning of March, so I managed to withdraw an amount equal to the daily limit (150000 HUF), and it arrived in 6 days.
I later deposited more and at the end of March I managed to win a larger amount (9000x in Bowery Boys Hackshaw slot)
Then I initiated a withdrawal, but my withdrawal was limited, instead of 150,000 HUF I could only withdraw 45,000 HUF. This amount also arrived in 6 days. Then I tried to transfer again, but every transfer option gave the following error: "unexpected error occurred" I consulted with customer service a lot, tried everything they said. Clear browsing history, another browser, another device...but I've had this error for 3 weeks. What's important is that I've never been asked to identify myself, I'm not identified now, I can't. Currently, customer service has offered to initiate a manual payout for me, but I've been discussing this with them for 2 weeks and nothing has changed yet.
I am attaching a picture of the error and customer service's promise of a manual payment. I already received an email today with an ID, also about reporting my error. (could this be a good sign?)
It's interesting that this error occurred after my big win...my user was probably manipulated.
It's very difficult to communicate with customer service, I often talk to AI bots...what could be the solution to this problem?
Update: After 3 weeks, it has now allowed me to initiate a withdrawal of 5000 HUF (minimum amount). It does not allow any other amount or additional amounts. I wonder what happened? I am waiting for the bank to accept it.. I am attaching a picture of this as well, sorry, but it is in Hungarian.
I don't understand this unreasonable minimum limit...I think their goal is to get me bored and gamble away the money.
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