Jag b?rjade spela p? Fatpirate Casino i b?rjan av mars. Jag vann redan i b?rjan av mars, s? jag lyckades ta ut ett belopp motsvarande den dagliga gr?nsen (150 000 HUF), och det kom p? 6 dagar.
Jag satte senare in mer och i slutet av mars lyckades jag vinna ett st?rre belopp (9000x i Bowery Boys Hackshaw slot)
Sedan p?b?rjade jag ett uttag, men mitt uttag var begr?nsat, ist?llet f?r 150 000 HUF kunde jag bara ta ut 45 000 HUF. Detta belopp kom ocks? p? 6 dagar. Sedan f?rs?kte jag ?verf?ra igen, men varje ?verf?ringsalternativ gav f?ljande fel: "ov?ntat fel intr?ffade" Jag r?dgjorde mycket med kundtj?nst, f?rs?kte allt de sa. Rensa webbhistorik, en annan webbl?sare, en annan enhet...men jag har haft det h?r felet i tre veckor. Det viktiga ?r att jag aldrig har blivit ombedd att identifiera mig, jag ?r inte identifierad nu, jag kan inte. F?r n?rvarande har kundtj?nst erbjudit mig att initiera en manuell utbetalning f?r mig, men jag har diskuterat detta med dem i 2 veckor och ingenting har ?ndrats ?nnu.
Jag bifogar en bild p? felet och kundtj?nstens l?fte om manuell betalning. Jag fick redan idag ett mejl med ett ID, ?ven om felanm?lan. (kan detta vara ett gott tecken?)
Det ?r intressant att det h?r felet intr?ffade efter min stora vinst...min anv?ndare var f?rmodligen manipulerad.
Det ?r v?ldigt sv?rt att kommunicera med kundtj?nst, jag pratar ofta med AI-bots... vad kan vara l?sningen p? detta problem?
Uppdatering: Efter 3 veckor har det nu till?tit mig att initiera ett uttag p? 5000 HUF (minsta belopp). Det till?ter inte n?got annat belopp eller ytterligare belopp. Jag undrar vad som h?nde? Jag v?ntar p? att banken ska acceptera det.. Jag bifogar en bild p? detta ocks?, f?rl?t, men det ?r p? ungerska.
Jag f?rst?r inte denna orimliga minimigr?ns...Jag tror att deras m?l ?r att f? mig uttr?kad och spela bort pengarna.
I started playing at Fatpirate Casino in early March. I already won at the beginning of March, so I managed to withdraw an amount equal to the daily limit (150000 HUF), and it arrived in 6 days.
I later deposited more and at the end of March I managed to win a larger amount (9000x in Bowery Boys Hackshaw slot)
Then I initiated a withdrawal, but my withdrawal was limited, instead of 150,000 HUF I could only withdraw 45,000 HUF. This amount also arrived in 6 days. Then I tried to transfer again, but every transfer option gave the following error: "unexpected error occurred" I consulted with customer service a lot, tried everything they said. Clear browsing history, another browser, another device...but I've had this error for 3 weeks. What's important is that I've never been asked to identify myself, I'm not identified now, I can't. Currently, customer service has offered to initiate a manual payout for me, but I've been discussing this with them for 2 weeks and nothing has changed yet.
I am attaching a picture of the error and customer service's promise of a manual payment. I already received an email today with an ID, also about reporting my error. (could this be a good sign?)
It's interesting that this error occurred after my big win...my user was probably manipulated.
It's very difficult to communicate with customer service, I often talk to AI bots...what could be the solution to this problem?
Update: After 3 weeks, it has now allowed me to initiate a withdrawal of 5000 HUF (minimum amount). It does not allow any other amount or additional amounts. I wonder what happened? I am waiting for the bank to accept it.. I am attaching a picture of this as well, sorry, but it is in Hungarian.
I don't understand this unreasonable minimum limit...I think their goal is to get me bored and gamble away the money.
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