Bio sam vrlo optimisti?an u pogledu Casino Gurua kad sam se prvi put registrirao i podnio ?albu. Iskreno sam vjerovao da ?e ovo mo?da biti druga?iji postupak od standardnih web lokacija koje financiraju podru?nice i koje koriste pritu?be kao marketin?ku taktiku, ali ?ini se da je to slu?aj.
Da budem iskren, mislim da je va?no protiv koga podnosite ?albu.
Dopusti mi da objasnim. Moja ?alba je ?otvorena" i nalazi se ovdje:
http://www.kpvfaw.com/mbitcasino-player-s-attempts-to-close-the-account
Jedina stvar koja moju ?albu ?ini jedinstvenom u odnosu na svaku drugu ?albu? Jedina je gdje se sve informacije ?ine privatnim / cenzuriranim,
?ak su i moji naknadni postovi privatni, ?to je potpuno ista stvar koju sam do?ivio i drugdje. ?ekanje na pregled samo je jo? jedan na?in filtriranja svega ?to bi moglo uznemiriti ljude koji pla?aju za ovu stranicu.
Ovo je bio kona?ni sa?etak slu?aja : Igra? iz Sjedinjenih Dr?ava je u nekoliko navrata poku?ao zatvoriti ra?un. Na?alost, svi upiti su ignorirani.
Budu?i da ne mo?ete vidjeti sadr?aj mog posta, mo?da ne?ete razumjeti koliko me ovo zbunjuju?e ?italo. Moja ?alba se sastojala iz dva dijela, od kojih je prvi Mbit odbio priznati moje poku?aje zatvaranja ra?una zbog problema s kockanjem.
Druga ?alba, koja je bila ve?a od ove dvije, odnosila se na to kako otkako sam se prijavio za moj ra?un 2016. godine, nisam znao da igra?i iz Sjedinjenih Dr?ava ne smiju igrati u svom kasinu. Proces registracije bio je druga?iji i nikad mi to nisu rekli niti su me tra?ili da kliknem na uvjete da bih pristao. Sljede?e sedmice morao sam obaviti KYC i poslati putovnicu u Sjedinjenim Dr?avama, voza?ku dozvolu u Minnesoti i snimak ekrana svoje IP adrese u Minnesoti.
Nakon nekog vremena, morao sam ponovno potvrditi svoj ra?un, jer neke informacije "nedostaju" prema mbit-u. Kad sam oti?ao da odaberem Sjedinjene Dr?ave, na moje iznena?enje nije bilo na listi. Pitao sam podr?ku ?ta da radim, jer su SAD nedostajale, a oni su me uputili ?da odaberem bilo koju drugu zemlju". Sve sam to dokumentirao, a to je da Mbit kr?i njihovu licencu, kr?i njihove vlastite uvjete pru?anja usluge i stavlja me u gubitak svake situacije jer bi oni sada tvrdili da sam lagao o svojoj lokaciji.
Ili ?injenica da je Mbit postao la?ni kasino, odbija da odgovori dokumentima koji se moraju imati.
Ni?ta od ovoga uop?e nije spomenuto u ?albi nakon koje je dano dalje.
Odgovor koji sam dobio je kopija i zalijepljen je u drugi odgovor na ?albu prije nego ?to je moj stigao do sjeckalice.
http://www.kpvfaw.com/harry-s-casino-player-s-attempts-to-close-the-account
Kakva divna web lokacija za ?albe tre?e strane koju financira udru?enje, a koja filtrira web stranice koje ih pla?aju vi?e od ostalih. Trebala su vam ?etiri dana da do?ete do ovog zaklju?ka? Da ne pro?itate ?albu i jednostavno kopirate / zalijepite i sakrijete informacije mog posta ili da se obratite ostalim korisnicima?
Re?eno mi je i da ?e, jer mi je Mbit blokirao ra?un, sada morati odbiti moju ?albu. Pitam se za?to sve ove ?albe mogu i?i naprijed, iako su bile blokirane.
http://www.kpvfaw.com/bet365-casino-it-player-s-account-has-been-blocked
http://www.kpvfaw.com/black-diamond-casino-player-s-account-has-been-blocked-3
http://www.kpvfaw.com/unibet-casino-uk-player-s-account-has-been-suspended
http://www.kpvfaw.com/slotty-slots-casino-player-s-account-has-been-blocked
Htio sam da neko pomogne u posredovanju i otvaranju razgovora izme?u ovog kasina, ali jasno je da ?e moja objava biti za?ti?ena od ljudi koji je vide, jer su u igri drugi interesi.
Sre?om ve? sam vrlo pa?ljivo slijedio protokol koji Antillephone NV zahtijeva, a nakon provjere svih zahtjeva i ?injenice da Mbit ne?e odgovoriti, podnio sam slu?benu ?albu koja je prihva?ena protiv Mbit Casina.
Ovo prenosim na Pastebin, jer ?e me vjerovatno zabraniti ubrzo nakon objavljivanja, ?to bi mogla biti prva, iskrena recenzija na ovoj stranici.
Slobodno mi po?aljite poruku na [email protected] ako ?elite cjelovitu kopiju mog izvje?taja, tako da mo?ete vidjeti koliko je to uvredljiv odgovor dobio od njih.
Ba? kao ?to je to u?inio Mbit s mojim poku?ajima da zatvorim svoj ra?un zbog problema s kockanjem, Casino Guru je odlu?io ignorirati sve odjeljke moje ?albe koji
1) Predo?eni ?injeni?ni dokazi putem snimaka ekrana
2) U?inio je da Mbit izgleda poput skitni?kog kasina prema kojem su se odlu?ili pona?ati
3) Uticati na zaradu njihovih saradnika.
Pastebin Kopija ovog posta: https://pastebin.com/2rNtt6qq
E-po?ta: [email protected]
I was very optimistic about Casino Guru when I first registered and filed a complaint. I had genuinely believed that maybe this would be a different process than the standard affiliate-funded sites that use complaints as a marketing tactic, but this seems to be the case.
To be fair, I think it matters on who you are bringing the complaint against.
Let me explain. My complaint is "open" and can be found here:
http://www.kpvfaw.com/mbitcasino-player-s-attempts-to-close-the-account
The one thing that makes my complaint unique from every other single complaint? It is the only one where all of the information is made private/censored,
Even my follow up posts are private, which is exactly the same thing I have experienced elsewhere. Waiting to review is just another way of filtering out anything that could upset the people who pay for this site.
This was the final case summary: The player from United States has tried to close the account on several occasions. Unfortunately, all inquiries were ignored.
Since you cannot see the contents of my post, you may not understand how confusing this was for me to read. My complaint was two parts, the first being Mbit refusing to acknowledge my attempts to close my accounts due to problem gambling.
The second complaint, which was the bigger of the two, was about how since signing up for my account in 2016, I did not know that players from the United States were not allowed to play at their casino. The sign up process was different, and they never told me this, or had me click terms to agree to. The next week, I had to do a KYC, and send in my United States passport, my Minnesota drivers license, and a screenshot of my Minnesota IP address.
After a while, I had to re-verify my account, because some information "was missing" according to mbit. When I went to select the United States, it was not on the list to my surprise. I asked the support what to do, since the US was missing, and they instructed me "to choose any other country." I have all of this documented, which is Mbit breaching their license, breaching their own terms of service, and putting me in the losing end of every situation since they now would argue I lied about my location.
Or the fact that Mbit has become a rogue casino, refuses to respond with documents they are required to have.
None of this was mentioned at all in the complaint follow up this was given.
The response given to me was a copy and pasted to another complaint response before mine made it to the chopping block.
http://www.kpvfaw.com/harry-s-casino-player-s-attempts-to-close-the-account
What a wonderful affiliate-funded third party complaint site, that filters out the sites that pay them more than the others. This took you four days to come to this conclusion? To not read the complaint and just copy/paste and hide the information of my post or follow up from the rest of the users?
I was also told that because Mbit blocked my account, that now they would have to reject my complaint. Wonder why all these complaints are able to move forward, even though they were blocked.
http://www.kpvfaw.com/bet365-casino-it-player-s-account-has-been-blocked
http://www.kpvfaw.com/black-diamond-casino-player-s-account-has-been-blocked-3
http://www.kpvfaw.com/unibet-casino-uk-player-s-account-has-been-suspended
http://www.kpvfaw.com/slotty-slots-casino-player-s-account-has-been-blocked
I wanted someone to help mediate and open the conversation between this casino, but it is clear that my post will be once again shielded from people seeing it, as other interests are at play.
Luckily I already have followed the protocol very carefully that Antillephone NV requires, and after checking off all the requirements, and the fact that Mbit won’t respond, I filed an official complaint that was accepted against Mbit Casino.
I am uploading this to Pastebin since they will probably ban me shortly after posting, what might be the first, honest review on this site.
Feel free to message me on at [email protected] if you would like a full copy of my report, so you can see just how insulting of a response this was to receive from them.
Just like Mbit did with my attempts to close my account from problem gambling, Casino Guru chose to ignore all the sections of my complaint that
1) Provided factual, evidence via screenshots
2) Made Mbit look like the rogue casino that they have chosen to act like
3) Affect their affiliate earnings.
Pastebin Copy of this Post: https://pastebin.com/2rNtt6qq
Email: [email protected]
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