Dragi ?lanovi foruma,
S vremena na vreme svedo?imo da neko tvrdi da je administrator Casino Guru-a, ?lan partnerskog tima. La?ni profili Casino Guru-a na dru?tvenim mre?ama i ponude e-po?te koje podse?aju na na?e sopstvene biltene ili dizajn e-po?te su tako?e prili?no ?este.
Molimo vas da obratite posebnu pa?nju kada primate odgovore od Tima za ?albe, jer smo svesni da prevaranti i dalje poku?avaju da dobiju lozinke ili bilo koje druge podatke falsifikuju?i na?e ?ablone e-po?te.
Podsetnik za objavljivanje od strane tima za ?albe:
Kazino Guru vas nikada ne?e tra?iti da vr?ite pla?anja ili da vam odobrite pristup va?im nalozima kako bi zavr?io KYC u va?e ime. Ako neko tvrdi da je iz Kazino Gurua i zatra?i takve informacije, ne delite ni?ta sa njim.
Sva komunikacija sa na?e strane ?e se odvijati putem ove zvani?ne teme za ?albe ili zvani?nih imejl adresa koje ste naveli u va?em slu?aju. Molimo vas da uvek proverite domen bilo koje imejl poruke koju primite i potvrdite da ona zaista dolazi od nas. To mo?ete potvrditi klikom na profil va?eg re?ava?a ?albi.
Ako primetite ne?to sumnjivo, ne oklevajte da nas direktno kontaktirate.
Hvala vam na strpljenju i ?uvajte se.
Dearest forum members,
From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common.
Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates.
Posting reminder from the Complaint Team:
Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them.
All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.
If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.