Yes that’s the casino

Yes I have a verified account. The issues has been going on for like a month now

Thanks for the clarification, I moved our posts under the casino in question.

However, the casino didn't explain to you why there are delays ? 

Additionally, in this case I suggest you file a complaint because a month is a long time for the casino to resolve such a situation. You can file a complaint here on this link and our team will try to help you as best as they can. Are you in ? 

I have the first withdrawal waiting with 1bet for a win at the casino but despite having sent all the documents and verified the account the money has not arrived, it always says withdrawal being processed, I state that only 2 days have passed but by reading the reviews of the site I will start to be worried I trust you to solve the problem thank you

Ho il primo prelievo in attesa con 1bet di una vincita al casinò ma nonostante ho mandato tutti I documenti e verificato il conto I soldi non sono arrivati , dice sempre prelievo in elaborazione , premetto che sono passati solo 2 giorni ma leggendo le recensioni del sito comincio a essere preoccupato confido in voi per risolvere il problema grazie

I have a withdrawal pending for 24 hours although everything is ok with the documentation it is not unlocked the casino is the 1bet one can you help me thanks

Ho un prelievo in sospeso da 24 ore nonostante sia tutto ok con la documentazione non si sblocca il casinò è quello 1bet sapete aiutarmi grazie

Hey! Try to calm down.

It's not necessary to stress yourself unless there are some real concerns, don't you think?

How about helping me understand the situation better?

For example, what do you mean by "it is not unlocked"? Does it refer to your account or the withdrawal, perhaps? Don't worry, I'm just trying to figure out some more details.

I'm here for you.

Unlock in the sense that it is not processed therefore always under evaluation anyway I'll wait thanks no the account is verified the documents are ok

Sbloccare nel senso che non viene elaborato quindi sempre in valutazione lo da cmq attendo grazie no il conto è verificato documenti sono ok

Please keep us updated, for sure.????

To this day, the transfer has not arrived, the withdrawal is still being processed, I ask for your help, thank you

Ancora ad oggi bonifico non arrivato sempre prelievo in elaborazione chiedo il vostro aiuto grazie

Well, I'm sorry about that. Have you tried asking the casino why this is so and you still don't have the money ? Do you have any update or not ? 

Besides, we give casinos 14 days and since you are still in the middle of it, our team will investigate the whole situation after that time. So be patient and if nothing happens by then, we will try to help you. 

What do you say ? 

Yes I tried to ask the casino and nothing they say to wait anyway thanks for your interest we will wait this time and then you come into play if they don't pay

Si ho provato a chiedere al casinò e niente dicono di aspettare cmq grazie del vostro interessamento aspettiamo questo tempo e dopodiché entrate in campo voi se non pagano

All ok solved thanks anyway

Tutto ok risolto grazie lo stesso

Great, I'm glad for the good news you brought. ????

How did it get resolved in the end ? Did the casino write you something or did they just send you the money ? 

Hello, I need your help to recover 1710€.

I have an impulsive problem with gambling, I have already excluded myself from several casinos, but this one ignored my request to close my account.

I signed up at this casino and after the first few losses, I logged into the chat and requested closure for addiction reasons. I was ignored and made a total of 1710€ in deposits.

The time-consuming withdrawals led me to cancel most of them.

Olá, preciso da vossa ajuda para recuperar 1710€.

Tenho um problema impulsivo com o jogo, já me auto exclui de vários casinos, mas este ignorou o meu pedido de encerramento de conta.

Inscrevi-me neste casino e logo após as primeiras perdas, entrei no chat e solicitei o encerramento por motivos de vício. Fui ignorado, fiz um total de 1710€ em depósitos.

Os saques sempre demorados levaram me a cancelar grande parte deles .

Hello. I am really sorry that you have to go through this tough situtaion.

Every casino should block the account of the player with gambling problems right away when the player mentions it to them and not wait at all. They should take this kind of issue very seriously.

Hopefully, our team will be able to help you out with your complaint and get this case resolved.

I will keep my fingers closed and hope the casino will communicate with us regarding your complaint.??

Hi!

Please, if you have any evidence that you requested the closure of your account on 1bet.com but it was ignored, send me an email at [email protected]. I can connect you with my lawyer (no payment required), and we can combine your case with mine. 1Bet.com is owned by Delasport through a complex network of companies, with Israeli owners who are defrauding money in cryptocurrency. There is a lot of evidence against them, and we've been investigating for more than two years. Authorities have now joined the investigation. Investigative journalist groups are also involved in the case, including a two-time Pulitzer Prize-winning journalist.

I've been reading about your case! Has it been going on for so long without any resolution?

Estive a ler sobre o seu caso! Continua á tanto tempo sem qualquer resolu?ao?

During the time you describe, has any new information been discovered and has it moved forward in any way ? I saw that the complaint was not successful with us, so that's why I'm asking.

Anyway, I hope that you will be able to achieve a positive result and everything will turn out well.

I've been informed that I shouldn't share specific information here because CasinoGuru has an affiliate relationship with Bellona NV, and information exchange sometimes occurs between them.

In short: they are in big trouble. The VANEPS law firm even terminated their representation in one case because they refused to pay despite a court ruling in Cura?ao. They only paid under pressure from Antillephone.

How can we proceed?

Como podemos proceder?