pre 3 godina
Ako ?elite da diskutujete bilo ?ta vezano za Casinia Casino, kao ?to su igre, bonusi, metode pla?anja, problemi sa nalogom, odgovorno kockanje ili bilo ?ta drugo, mo?ete to u?initi ovde.
Otvorio slu?aj ovdje. Icxh je ?ekao moju isplatu nedelju dana. Sada je oko 1000 evra! NE dobijam odgovore iz kazina. Samo uobi?ajena taktika odugovla?enja za nastavak igre. Do sada nisu tra?ene NIKAKVE provjere. Sumnjivo pona?anje
Opened a case here. Icxh have been waiting for my payout for a week. Now it's about 1000 euros! I get NO replies from the casino. Just the usual stalling tactics to keep playing. NO verifications have been requested so far. Dubious behavior
Habe hier einen Fall er?ffnet. Icxh warte seit einer Woche auf meine Auszahlung. Mittlerweile geht es um 1000 euro ! Ich bekomme KEINE Antworten vom Casino. Nur die üblich Hinhaltetaktik, um weiter zu spielen. Es wurde bis jetzt auch KEINE Verifizierungen angefordert. Unseri?ses Verhalten
Zdravo,
vide?emo kako ?e se razvijati va?a ?alba. Tim ?eka va?u reakciju, pa provjerite:
http://www.kpvfaw.com/profile-complaints/56024/jrewing
Hvala ti.
Hello,
we shall see how your complaint develops. The team is waiting for your reaction, so please check it:
http://www.kpvfaw.com/profile-complaints/56024/jrewing
Thank you.
Da, isto i za mene. Pitajte chat svaki dan pa jedan ka?e trajanje 4-6 dana nekoliko minuta kasnije drugi ka?e 5-7 dana. Zatim morate a?urirati odredbe i uslove kako jasno pi?e u roku od 3 radna dana!
Yes, the same for me. Ask chat every day then one says duration 4-6 days few minutes later another says 5-7 days. Then you have to update the terms and conditions as it says clearly within 3 working days!
Ja bei mir das selbe. Jeden Tag Chat fragen dann sagt einer Dauer 4-6 Tage paar Minuten sp?ter sagt ein anderer 5-7 Tage. Dann muss man die AGBs aktualisieren da steht klar drin innerhalb 3 Werktage !!
Sasvim sam siguran da postoji nekoliko izuzetaka spomenutih u Odredbama i uslovima, me?utim, u pravu ste da nije ba? lako za korisnika.
Ovaj kazino ima dobru ocjenu pa bih rekao da postoji velika ?ansa da ?ete biti pla?eni.
Dopu?tamo kasinima pune 2 sedmice da ispune isplate.
Pri?ekajte malo.
I'm quite sure that there are a few exceptions mentioned in the Terms and Conditions, however, you're right that it's not very user-friendly.
This casino has a good rating so I'd say there is a good chance you'll get paid.
We allow casinos 2 full weeks to fulfill withdrawals.
Please wait a bit.
Vidim da smo ?ekali va? odgovor nekoliko dana http://www.kpvfaw.com/casinia-casino-player-s-withdrawal-has-been-delayed-2
Mo?e pomo?i da se proces ubrza.
I can see we've been waiting for your reply for a few days http://www.kpvfaw.com/casinia-casino-player-s-withdrawal-has-been-delayed-2
It might help to speed up the process.
Moja djevojka je odigrala 37.000 SEK na ovoj stranici, a onda su joj jednostavno zatvorili ra?un bez razloga
My girlfriend played SEK 37,000 in this site then they just closed her account for no reason
Min flickv?n spela 37.000 kr i den h?r sidan sedan st?ngde dom bara hennes konto utan anledning
Zdravo,
mo?da je njen ra?un pod KYC verifikacijom, to se de?ava kada novoregistrovani igra? podnese prvi zahtjev za povla?enje.
Da li postoji neko upozorenje dok poku?ava da pristupi sajtu, molim?
Hello,
maybe her account is under the KYC verification, it happens when the newly registered player submits the first withdrawal request.
Is there any warning while she tries to access the site, please?
Zdravo Belize vidi kad ka?em da je ra?un verifikovan i sve je odobreno, kazino odbija samo...
Hi Belize see when I say here account is verified and everything is approved its the casino refusing only...
Dakle, kazino joj je javio da odbija da joj plati? Mora postojati neki razlog, rekao bih.
Imate li snimke ekrana, molim?
So the casino let her know that they refuse to pay her? There must be some reason, I'd say.
Do you have any screenshots, please?
?ao mi je ?to nemam screenshot jer su i ovdje zatvorili ra?un
Im sorry I don't have screenshot because they have closed here account too
Oh, to je lo?e.
U svakom slu?aju, mislim da bi tvoja djevojka trebala podnijeti ?albu. Trenutno ne mogu mnogo toga smisliti.
Dozvolite mi samo da pitam: zar nije mogu?e da ste oboje igrali u istom kasinu koriste?i isti ure?aj ili wifi vezu? Bilo bi protivno odredbama i uslovima ako ste time stekli bilo kakvu prednost u odnosu na kazino.
Pustite je da se registruje na forumu i onda podnesite ?albu klikom na ovaj link:
http://www.kpvfaw.com/complaints/create
Mislim da vredi poku?ati, ?ta ka?ete?
Oh, that's bad.
Anyway, I think that your girlfriend should submit a complaint. There is not much I can come up with at the moment.
Just allow me to ask: Isn't possible that you both played in the same casino using the same device or wifi connection by any chance? It would be against the terms and conditions if you gained any advantage over the casino by doing so.
Just let her register on the forum and then submit the complaint by clicking this link:
http://www.kpvfaw.com/complaints/create
I think it's worth the try, what do you say?
Uvek je bio veoma uzbu?en. Odli?ne igre i ponekad pobedite.
Sada, posle 3 velike pobede od skoro 3600 evra, blokiraju moj nalog zbog kr?enja uslova!!!!
Nagrade su poni?tene i ponu?eno mi je 2 k 25 evra!
PODR?KA sada zatvara o?i jer naravno ?ele da mi plate samo ulog od 2 k 25 evra
Nekako ?udno do pre 3 meseca tamo je sve bilo u redu
Was always very excited. Great games and sometimes you win.
Now, after 3 big wins of almost 3600 euros, they block my account for violating the terms and conditions!!!!
Prizes were canceled and offered me 2 x 25 euros!
SUPPORT is now turning a blind eye because of course they only want to pay me the 2 x 25 euro stake
Somehow strange until 3 months ago everything was fine there
War immer sehr begeistert. Tolle Spiele und man hat auch mal gewonnen.
Nun nach 3 gro?en Gewinnen knapp 3600 Euro sperren Sie mir wegen AGB Verstoss mein Konto!!!!
Gewinne wurden storniert und haben mir 2 x 25 Euro angeboten!
SUPPORT stellt sich nun kalt weil sie mir natürlich nur die 2 x 25 euro einsatz zahlen wollen
Irgendwie komisch bis vor 3 monaten war alles prima dort
Zdravo.
Bilo bi dobro da sada a?urirate ?albu . Mo?da postoji re?enje. ??
Hello.
Would be good to update the complaint now. Maybe there is a solution. ??
Zdravo,
Opisao sam slu?aj va?em kolegi [email protected] detaljno. plus snimci ekrana su poslati. po?tom
Samo ?elim razumno re?enje!!!! Mesecima sam prokockao par hiljada evra, pa se ni ja nisam bunio!!!!
Hvala
Hello,
I have described the case to your colleague [email protected] in detail. plus screenshots sent. by mail
I just want a reasonable solution!!!! I've gambled away a few thousand euros for months, so I didn't complain either!!!!
Thanks
hallo,
ich habe ihrer Kollegin [email protected] den Fall nochmals Detailliert beschrieben. plus Screenshots geschickt. per Mail
ich m?chte doch nur eine vernünftige L?sung!!!! ich habe über Monate einige Tausend euro verspielt da habe ich mich ja auch nicht beschwert !!!!
Danke
Zdravo Jopi13.
Odli?no, proverio sam ?albu i ?elim da razjasnim samo jednu stvar. Da li ste vi ili neko drugi koristili va?u opciju pla?anja za uplatu na drugi ra?un? Ako je tako, ovo je striktno protiv pravila, znate?
Dakle, prvo bih ?eleo da budem siguran.
?SADA SAM PODNEO ZAHTEV ZA ISPLATU I RA?UN JE BLOKIRAN PROMPTO PREMA KR?ENjU USLOVA 9.1!
Pretpostavljam da je ovo paragraf. ??
Hello Jopi13.
Great, I checked the complaint and want to clarify just one matter. Did you or anyone else use your payment option to deposit to another account? If so, this is strictly against the rules, you know?
So, I'd like to be sure first.
"NOW I SUBMITTED A PAYOUT REQUEST AND THE ACCOUNT WAS PROMPTLY BLOCKED ACCORDING TO TERMS VIOLATION 9.1!
I guess this is the paragraph. ??
Opet da objasnim!!!!
Igram oko 7 meseci, uplatio sam mnogo novca sa mog ra?una!!!
Uvek sam ispla?ivao na svoj ra?un i pre otprilike 3 meseca isplatu jer je stanje na ra?unu bila isplata DIREKTNO sa Casinije na ra?un mog prijatelja putem bankovnog transfera!!!! Zbog mojih dugova zavisnosti od kockanja!!! Ovo je pro?lo glatko i mogao sam da nastavim da igram. Hteli ste da imate bankovne podatke u svrhu kontrole.
Uvek sam se kockao u svoje ime i za svoj ra?un!!!!!!
To sam tako?e objasnio podr?ci i rekli su da to vi?e nikada ne?e uraditi, a ja sam rekao da se to vi?e ne?e ponoviti i da sam uplatio samo na svoj ra?un. To me je re?ilo!
Uradio sam verifikaciju i za svoje podatke id + ban karticu!
Jer igram za sebe!
Bez obzira kako se to desilo, kona?no sam pobedio nakon 7 meseci i voleo bih da isplatim dobitak jer sam ulo?io mnogo svog novca i bilo bi bolje da sam ga izgubio.
Oni ne mogu samo da OTKA?U MOJE DOBITKE!!!!
Mogao sam i normalno da uplatim preko giropai-a i nastavim da igram jer je mogla da ga blokira u decembru ako je prekr?io uslove!
Nisam svestan nikakve krivice i nisam ni?ta uradio namerno
Samo ?elim razumno re?enje zna?i isplatu mog dobitka!!!!
Proverio sam se sa ID selfijem i mojim bankovnim podacima, uputio sam sve uplate 3 k 500€ na moj bankovni ra?un!!!! I ?eleo bih da imam preostali iznos od 2113€ na svom ra?unu !!! Izgubio previ?e novca zbog zavisnosti od kockanja
Hvala, nadam se razumnom re?enju od admina i administracije Casinije!
Again to explain!!!!
I've been playing for about 7 months have deposited a lot of money from my account!!!
I have always paid out to my account and about 3 months ago a payout because the balance on the account was a payout DIRECTLY from Casinia to my friend's account via bank transfer!!!! Because of my gambling addiction debts!!! This went smoothly and I was able to continue playing. You wanted to have the bank details for control purposes.
I have always gambled in my name and on my own account!!!!!!
I also explained this to support and they said they'll never do this again and I said it won't happen again and that I only made the payment to my account. That settled it for me!
I have done my verification for my data as well id + ban card!
Because I play for myself !
No matter how it happened, I finally won after 7 months and I would like to have paid out the winnings because I had invested a lot of my money and it would have been better if I lost it.
They can't just CANCEL MY WINNINGS!!!!
I could also deposit normally via giropay and continue playing because she could have blocked it in December if it violated the terms and conditions!
I'm not aware of any guilt and I didn't do anything intentionally
I just want a reasonable solution means paying out my winnings!!!!
I have verified myself with id selfie and my bank details, have instructed all payments 3 x 500€ to my bank account!!!! And I would like to have my remaining balance of 2113€ on my account !!! Lost too much money due to gambling addiction
Thank you, I hope for a sensible solution from the admins and administration of Casinia!
Nochmals zur erkl?rung!!!!
Ich spiele seit ungef?hr 7 Monaten habe von meinem Konto viel Geld eingezahlt !!!
Ich habe immer auf mein konto ausgezahlt und ungef?hr vor 3 monaten eine Auszahlung weil Guthaben auf Konto ein Auszahlung DIREKT von Casinia auf Konto von meinen Freund angewiesen per Bank Tranfer!!!! Wegen Schulden meiner Spielsucht!!! Dies ging auch problemlos und ich konnte auch so weiterspielen. Sie wollten denn die bankverbindung haben wegen kontrolle.
Ich habe immer in meinen namen und auf meine eigene rechnung gespielt !!!!!!
Ich habe den Support dies auch erkl?rt und sie meinten machen sie dies nie wieder und ich sagte das es nicht wieder vorkommt und das ich nur noch auf mein Konto die auszahlung t?tigte . Damit war das für mich gekl?rt !
Ich habe ja meine verifikation auch für meine daten get?tigt id + bannkarte !
Weil ich für mich spiele !
Egal wie es jetzt gekommen ist ich habe nach 7 monate endlich mal gewonnen und die gewinne würde ich gerne ausgezahlt haben da ich von meinem geld ja auch viel investiert habe besser verloren habe.
Die k?nnen nicht einfach MEINE GEWINNE STORNIEREN !!!!
Ich konnte ja auch normal einzahlen per giropay und weiterspielen denn h?tte sie es doch im dezember sperren k?nnen wenn es gegen agb verstossen hat!
ich bin mir keiner schuld bewusst ubd habe nix absichtlich getan
Ich m?chte nur eine vernünftige l?sung heisst auszahlung meiner gewinne!!!!
Ich habe mich doch verifiziert mit id selfie und meinen bankdaten, habe alle auszahlungen 3 x 500€ auf mein Bankkonto angewiesen!!!! Und mein restguthaben von 2113€ m?chte ich auch nur auf mein Konto haben !!! Habe zuviel geld verloren wegen Spielsucht
Danke ich hoffe auf eine vernünftige L?sung seitens der Admins und Verwaltung von Casinia !
Dobro,
Ne ljuti se na mene.
Samo sam poku?ao da razumem ?ta je nateralo kazino da izgubi va? dobitak.
Na?ao sam deo o opciji pla?anja, pa sam te pitao za to.
Poku?ajte da se smirite, nisam ja ovde neprijatelj. Svaki igra? koji igra u kazinu mora da po?tuje pravila i uslove, to je sasvim razumljivo.
Nisam znao za tvoj dogovor sa podr?kom. To je za mene nova informacija i nadam se da nije uzrok ovog nereda.
Sre?no sa ?albom!
Well,
Don't be mad at me.
I only tried to understand what made the casino forfeit your winnings.
I found the part about the payment option, so I asked you about that.
Try to calm down, I'm not the enemy here. Every player playing in the casino must obey the rules and terms, that's perfectly understandable.
I didn't know about your settled deal with the support. That's a piece of new information to me, and I hope it's not the cause of this mess.
Good luck with the complaint!
Da, razumem!!!! Prili?no sam razo?aran jer se uvek dr?im svih pravila i bio sam zaista sre?an kada sam kona?no pobedio posle 7 meseci
Srda?an pozdrav
Yes I understand!!!! I'm just pretty disappointed because I always stick to all the rules and I was really happy when I finally won after 7 months
Kind regards
Ja das verstehe ich!!!! Bin nur ziemlich entt?uscht weil ich mich immer an alle regeln halte und habe mich halt riesig gefreut als ich endlich nach 7 monaten gewonnnen hatte
Mfg
Ose?am tvoj bes! Na?alost, ne?u se pretvarati da postoji fer ?ansa da povratim izgubljenu ravnote?u, sve dok za sada nisam tako siguran. Zaista mi je ?ao. ??
Sa?ekajmo a?uriranje. Za sada nema ?ta da se doda.
I feel your rage! Sadly, I won't pretend there is a fair chance to reclaim the balance lost, as long as I'm not so sure for now. I'm truly sorry. ??
Let's wait for the update. Nothing much to add for the moment.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, pobolj?anje iskustva igra?a i po?ten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisklju?enja, koji ?e omogu?iti ranjivim igra?ima da blokiraju pristup svim mogu?nostima online kockanja.
www.kpvfaw.com je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve na?e recenzije i vodi?i su kreirani iskreno, u skladu sa najboljim znanjem i rasu?ivanjem na?ih ?lanova iz ekspertskog tima; ipak ovaj sadr?aj je napravljen u informativne svrhe i ne bi smeo i trebao da se tuma?i kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego po?nete igrati u odre?enom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
[email protected]
Link ?e iste?i za 72 ?asa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: [email protected]
Link ?e iste?i za 72 ?asa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Uskoro ?ete biti preusmereni na stranicu kazina. Molimo sa?ekajte. Ako koristite softver za blokiranje oglasa, proverite pode?avanja.