I can see that Nick already replied to you in your complaint. Please check it out.

And what should I answer for? Wait wait wait 14 days before 14 days now and then they cancel these withdrawals too.... You tell me try again try again and wait 14 days but always the same situation always at the starting point.... I don't know believe me it all seems like a joke we wait wait and exactly a month has passed and no one resolves the situation I'm tired of waiting without any concrete response

E che devo rispondere a fare? Aspettare aspettare aspettare 14 giorni prima 14 giorni adesso e poi mi annulano anche questi prelievi.... Voi mi dite riprova riprova e aspettate 14 giorni ma sempre la stessa situazione sempre al punto di partenza.... Bho non so credetemi mi sembra tutto una presa in giro aspettiamo aspettiamo e passato un mese esatto e nessuno risolve la situazione sono stanco di aspettare senza alcuna risposta concreta

I believe that Nick explained that clearly:

"Dear pierodadamo97,

As advised above, if you have requested a new withdrawal, you have to wait 14 days again.

If your withdrawal will get canceled again, I would advise to try a different payment method.

Regards,

Nick"

That actually means that we are not able to intervene before the 14-day time period if you cancel your withdrawal and request it again, you know. ???♀?

second attempt and second email with rejection.... What more do I have to wait? A month and a day have passed

secondo tentativo e seconda email con rifiuto.... Che devo aspettare più? E passato un mese e un giorno

That really is unfortunate. Even when you changed the payment method, they cancelled it. Right?

I really hope that our complaint team will be able to investigate this matter soon.

I would like to inform you with great enthusiasm that the first withdrawal has been completed, thank you very much to everyone ??

Vorrei informarvi con grande entusiasmo che il primo prelievo e stato completato grazie mille a tutti ??

The day feels much better immediately!

Well, thank you for letting us know. I briefly checked the previous posts and it appears it took quite some time until you finally got the money, a portion. So, just to be certain, keep us informed about the rest, will you?

Sure as soon as I don't have any other withdrawals completed I'll let you know thanks let's stay updated

Certo appena non ho altri prelievi completati vi sarò sapere grazie rimaniamo aggiornati

Second withdrawal arrived

Secondo prelievo arrivato

That is great.

How many do you have left?

Still enough ?? today the first credit from the first withdrawal arrived and everything seems to be proceeding normally

Abbastanza ancora ??oggi e arrivato il primo accredito del primo prelievo sembra procedere tutto nella norma

We'll be watching our case closely, so hopefully it'll continue to be all good.