Good morning and have a good start to the week today Monday 28 April still no trace of the transfer made on 14 April on jackpot frenzy..... I await your news thank you very much

Buongiorno e buon inizio settimana oggi lunedì 28 aprile ancora nessuna traccia del bonifico fatto il 14 di aprile su jackpot frenzy..... Aspetto vostre notizie grazie mille

not a leaf moves

non si muove una foglia

Hey there,

I saw the posts and the complaint too - it was a good choice. With a bit of luck, the casino will register your complaint and will take the situation more seriously. On the other hand, it is considered a rather small company, so perhaps it is not about a lack of interest but more about pure delay. We shall see.

Don't worry.

In this case, how should I behave? Thanks in advance

In questo caso come bisogna comportarsi? Grazie in anticipo

Hi sorry... How long did you wait to get the transfer on jackpot frenzy?

Ciao scusami... Quanto tempo hai aspettato per avere il bonifico su jackpot frenzy?

Hello,

My best advice is to wait for the complaint to reach the official end. I assure you that my coworkers don't close complaints until they have tried everything to get the casino to cooperate. I understand that the process may appear slow, but this is because they are committed to providing assistance in every possible way. Please allow the process the time it deserves. Based on the previously closed complaints, I believe there is a favorable chance for resolution.

Good morning radka the complaint was finished yesterday now I get the message waiting for response casino guru.... I attach the photo thanks

Buongiorno radka il reclamo e stato finito ieri adesso mi esce scritto attesa risposta casino guru.... Allego la foto grazie

Good morning!

Indeed, that is the process. Please be patient and periodically check the timer as each party now has seven days to respond. My colleague aims to gather all additional information before proceeding further. Additionally, you ought to be notified via email whenever something occurs.

If you need anything or want to update me, I'll be somewhere around the forum.

Hold on. ??

So I'll have to wait 6 days to see what it concludes?? Thank you so much radka let's hope for the best ??

Quindi dovrò aspettare i 6 giorni per vedere cosa conclude?? Grazie mille radka speriamo in meglio ??

possible? After three weeks today I get the email with payment rejected? When they told me calm down everything is going well until this morning and then? No okay but can someone help me?

possibile? Dopo tre settimane oggi mi arriva l email con pagamento rifiutato? Quando loro mi dicevano tranquillo tutto procede bene fino a stamattina e poi? No vabbè ma qualcuno può aiutarmi?

here's the catch..... Nobody helps me ??

ecco la fregatura..... Nessuno mi aiuta ??

here is their answer....Who can help me I don't know what to do anymore

ecco la loro risposta.... Chi mi può aiutare non so più che fare

Despite the inconvenience, this situation is not catastrophic. Try to stay calm, please. Your account has not been closed, and winnings have not been voided, so let's assume you just submitted a new withdrawal request in accordance with the recommendation—banking transfer.

The complaint is still active, for example, and won't be closed until the matter has been properly addressed. ??

let's hope so.... I did another blood test, let's see what they do, thank you very much, for now we're waiting for news, thank you again

speriamo bene.... Ho rifatto un altro prelievo vediamo cosa faranno grazie mille per il momento aspettiamo notizie grazie ancora

It has been challenging, with moments of frustration and confusion—choose any description that resonates with you. Perhaps providing the casino with a statement obtained from your payment provider would help. Perhaps not. Honestly, hard to guess. ??

Let's see what they do on this other withdrawal.... Let's stay updated thanks

Vediamo cosa fanno su quest'altro prelievo.... Rimaniamo aggiornati grazie

You're right, now we just have to wait. Sure, will stay in touch! Thank you.

Good morning, it's been almost a month and I haven't received anything, the jackpot frenzy winning mix and since April 14th I've been trying to make these withdrawals, on April 29th as you know they sent me this email day April 29th I redid the blood tests today May 7th nothing and no one who helps me.... Thanks to everyone

Buongiorno e passato quasi un mese che ormai non o ricevuto niente la mix vincita da jackpot frenzy e dal 14 di aprile che provo a fare questi prelievi il 29 aprile come sapete mi mandano questa email giorno 29 aprile lo rifatto i prelievi oggi 7 maggio nulla e nessuno che mi aiuta.... Grazie a tutti

Hello.

I'm sorry to see you are struggling still. Please update Nick. Complaints are the place where such situations can be resolved; unfortunately, not on this forum. Your is here. ??

Thank you ??

Good evening Nik, it's been four days since you've answered my case, slowly but surely I'm resigning myself to the fact that that winnings will stay where they are.... It's been a month now, thanks anyway

Buonasera Nik sono quattro giorni che non mi risponde al mio caso piano piano ormai mi sto rassegnando che quella vincita secondo rimarrà li dove sta.... Ormai e passato un mese grazie lo stesso