Who did that to you? Slots of Vegas or sunrise slots? Anyways they are the same people!!!

bunch of crooks!

I would also like to know how it turned out. I saw that the complaint was closed because the player stopped reacting.

But if we are talking about your case, do you have the same problem with the withdrawal ? Did you get the 100 bucks or is it still in the process of being resolved ?

I understand your negative feelings, I would have them too. Did you play with the bonus or not ? Do I understand correctly that the maximum bet has been exceeded ? Has it happened more than once according to the casino or just once ? If so, did you read the Terms and Conditions that apply to it ? 

This casino for me personally has a pretty low safety index and I would consider playing in one of these casinos. As you can see, even the user reviews for that casino don't look very positive. If I may recommend, you can check this index for other casinos on our website and decide if this particular casino is for you or if you would rather choose another casino.  

I see that you have not yet filed a complaint on this case, so I think it could be useful.

Let us know how you decide.

To get 100 bucks, I need to verify my wallet, make a deposit of 10 dollars. I doubt it's worth it. If I deposit, but I don’t withdraw $100

Чтобы получить 100 баксов мне нужно верифицировать кошелек, внести депозит 10 долларов. Я вот сомневаюсь, стоит это делать. Если внесу, а 100 долларов не выведу

That sounds like a verification deposit. This is a standard procedure to verify your payment option and register in in the casino's payment system. I would however check the rules for wagering requirements, you may find this deposit needs to be wagered too in order to get winnings. Ask to the casino and share what you learn, please.

This is the response I received from support. Do you think this can be trusted?

Вот такой ответ я получил от поддержки. Как Вы думаете этому можно верить?

Sounds quite normal to me. But you keep posting the same screenshot again if I'm not mistaken. Have you noticed my recommendation about the wagering requirements? Have you asked about that too?

I tried to reply and it timed out they are nasty don’t play hey disconnected there?? 800# this was a fake promo top 100 get prizes I was 42 call the toll free number it’s disconnected 1 (833) 214-4099 live chat never worked Nathan is the only one that ever returned an email but he’s in finance for payouts it’s takes weeks for approval then once approved it’s two to three more weeks the what’s app number they gave me is bogus

Radka!!!!?

Tomorrow the final decision on my cases will be posted!!!

so nervous!!!

D.

I'm here!!!

Waiting for an important update - don't be nervous, nothing you can actually do about it, let's just be optimistic, ok?

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Boohoo! Lol, not done yet haha! That was exciting tho! Thanks for your support, you’re the absolutely best!

Sorry, my fault - I should mentioned that the Complaint Team is buried under the pyramid of recently submitted complaints. They are pushing their maximum limits each month,...

I ask you to stay patient ??, they are all doing their best, and at the same time, each member is dedicated to taking as many cases as possible, sadly days still provide only 24 hours to deal with them all.

This is the result.

I'll keep my fingers crossed, and hoping to find good news here sooooooon! ??

BTW: love your avatar, it's so cute ???

Thanks for the update Radka! Don’t worry I understand completely you guys should take all the time you need I’m patiently waiting no need to rush…

you guys are the best!

Much appreciated!

Let me know as soon as news arises because sometimes, I just forget to check ??.

Be well, and stay awesome ?

Radka!!!!

the resolution is on the table!

hopefully SS will agree to it!

luv!

d.

Hey there, our pretty sunshine!

I just read that - it sounds good to me. After all being said I'm convinced it may work out!

I still keep my fingers crossed, yet, staying very positive toward the final agreement.

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I’ve been waiting on a $1200 withdrawal, my verification was speedy, but it took the full 10 days to "approve" and that was on august 23. I keep checking with customer support about my payout and she promptly responds it will be another 7-10 days for the payment to be sent. I am keeping my fingers crossed, but it seems like a much longer wait time than is really needed.

Hey!!

The complaint update should be ready in the next 22 hours! ??????????

Feel almost dizzy,.. ??

Hello.

I'm sorry to say that, but yes, in the past, this casino was known for really delayed withdrawals.

Check out the complaint section: http://www.kpvfaw.com/complaints/resolved

Luckily, most of the issues were resolved, though it took some time. ???♀? I'm quite convinced your winnings will arrive eventually, but to be 100% I ask you to be patient and keep us posted.

Hold on!?????

lol!!!!

You’re the best Radka!

thanks for the pre-update!

D.