Zdravo svima, mislio sam da se vratim nakon mojih prethodnih komentara. Na?alost, krajem pro?le nedelje, i ve?i deo ove nedelje, ponovo sam se vratio i glupo sam se prijavio u vi?e kazina i po?eo da gubim. Ne znam za?to sam to uop?te poku?ao... U svakom slu?aju, da vidim da li moja situacija mo?e nekome da pomogne?
1. povra?aj sredstava:
Santander UK – Nakon nekih povratnih informacija i skoro odustajanja, povra?aji sredstava su podignuti kao ?roba nije primljena" 24. oktobra, ali su mi dali 4 razli?ita referentna broja jer nisu mogli da grupi?u sve transakcije u jednu. Pro?lo je 49 dana, a danas sam ih nazvao radi a?uriranja. Santander sada ka?e da mo?e pro?i i do 130 dana da se povra?aj sredstava zavr?i? Re?eno mi je da ?e za po?etak biti 45 dana...
2. povra?aj (nakon ponavljanja)
Barclaicard UK - Podignuta odmah pod neta?nim MCC kodom, podnela dokaze o depozitima napravljenim na Freshbet danas, kao i dokaz o poku?aju da kontaktiram la?ne trgovce koji su prikazani na mojoj izjavi. Ovo bi trebalo da bude laka pobeda jer kockanje na kreditne kartice nije dozvoljeno.
3. povra?aj (nakon ponavljanja)
NatVest UK – Podigao povra?aj sredstava preko aplikacije, 2 od 8 su uspe?no podignute i trgovcima je odmah vra?en novac (oni o?igledno nisu ?eleli da to osporavaju). Za ostalih 6, primio sam automatizovane mejlove u kojima je pisalo da to ne?e podi?i, ?ak sam insinuirao da ih falsifikujem. Odmah sam ulo?io ?albu i dobio odgovor u roku od 2 dana sa molbom da po?aljem dokaze koji ?e podr?ati povra?aj sredstava. Uradio sam to u ponedeljak i trenutno ?ekam da me menad?er za ?albe obavesti da li ?e biti podignute ili ne. ?ini se ?udnim ?to ih uop?te nisu podigli, s obzirom da su prva 2 bila uspe?na I trgovac je vratio ne?!
4. povra?aj (nakon relapsa)
Santander UK – Morao sam da ih nazovem danas i objasnim da sam ponovo oboleo (super sramotno) i da ih zamolim da podignu povra?aj sredstava za jo? 4 transakcije. Gospo?a na telefonu bila je od velike pomo?i i navela ih je kao 'roba i usluge nisu primljene' i ve? sam poslao dokaze putem internet veze. ?ini se kao da su posle borbe kroz koju sam pro?ao u prvom, ovde identifikovali problem. Tako?e je napomenula da su imali priliv ljudi koji su zvali o sli?nim stvarima, a ?ini se da ova kazina dobijaju ?e??u pa?nju u pogledu potra?ivanja i povra?aja sredstava. Mo?e li biti dobra stvar za budu?nost?
Ako neko ima bilo kakvih pitanja, otpusti. Napravio sam obilje istra?ivanja na ovu temu, i prili?no sam pro?itao ceo ovaj forum od glave do pete i rado bih pomogao ako mogu.
Hi everyone, thought I’d come back after my previous comments. Unfortunately at the end of last week, and most of this week, I relapsed again and stupidly signed up to more casinos and started losing. Don’t know why I even attempted this… Anyway, let me see if my situation can help anyone?
1st Chargeback:
Santander UK - After some back and forth, and nearly giving up, chargebacks got raised as ‘goods not received’ on 24th October, but they gave me 4 different reference numbers as they couldn’t group all the transactions into one. It has now been 49 days, and I called them today for an update. Santander are now saying that it can take up to 130 days for the chargebacks to be completed? I was told it would be 45 days to begin with…
2nd Chargeback (after relapsing)
Barclaycard UK - Raised instantly under incorrect MCC code, submitted evidence of deposits made on freshbet today, as well as proof of trying to contact the fake merchants that show on my statement. This should be an easy win as gambling on credit cards is not permitted.
3rd Chargeback (after relapsing)
NatWest UK - Raised chargebacks through the app, 2 out of 8 were successfully raised and the merchants instantly refunded (they obviously didn’t want to contest it). For the other 6, I received automated emails saying they wouldn’t raise it, and even insinuated that I was falsifying them. I put a complaint in right away, and got a response within 2 days asking me to send over evidence that will support a chargeback. Done this on Monday and am currently waiting for a complaints manager to let me know if they will be raised or not. Seems weird that they didn’t raise them in the first place, considering the first 2 were successful AND the merchant refunded no?!
4th chargeback (after relapse)
Santander UK - Had to call them up today and explain that I relapsed (super embarrassing) and ask them to raise chargebacks for 4 more transactions. Lady on the phone was very helpful and raised them as ‘goods and services not received’ and I have already sent over the evidence via online link. It seems as though after the struggle I went through in the first one, they have identified the issue here. She also mentioned that they have had an influx of people calling about similar things, and these casinos seem to be getting more frequent attention with regards to claims and chargebacks. Could be a good thing for future?
If anyone has any questions, fire away. I’ve done an abundance of research on this subject, and pretty much read this whole forum head to toe and would be happy to help if I can.
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