Razumem odakle dolazite i razumem ose?aj koji izra?avate. Me?utim, klju?no pitanje ovde je da li ste svesno sklopili transakciju sa o?ekivanjem da ?ete dobiti robu ili usluge od te kompanije. Ako jeste, a posebno ako ste to nastavili da radite vi?e puta, onda u o?ima banke ili istra?itelja prevare, podno?enje zahteva za povra?aj sredstava mo?e izgledati kao pogre?no predstavljanje va?eg stava.
Jednokratno povra?anje sredstava verovatno ne?e izazvati veliku zabrinutost. Ali kada postoji 20 ili 30 transakcija sa istim trgovcem — posebno za digitalne ili onlajn usluge koje bi trebalo da budu isporu?ene odmah — to postavlja pitanja. Ako usluga nije isporu?ena prvi put, za?to nastaviti transakciju sa njima? A ako ste nastavili da trgujete sa njima, za?to ?ekati 30 dana (ili du?e) da biste pokrenuli problem?
Ovo je jo? relevantnije u kripto prostoru, gde su mnoge usluge na granici, neregulisane ili visokog rizika. To okru?enje ve? privla?i pa?nju zbog potencijalnog pranja novca ili prevarnih aktivnosti, tako da ponovljeni sporovi tamo privla?e dodatnu pa?nju.
Razumem da je primamljivo oslanjati se na odre?eni kod razloga za povra?aj sredstava ako tehni?ki odgovara va?em scenariju. Ali banke ne gledaju samo na pojedina?ne zahteve - one gledaju na celokupni obrazac. One ?e prikupiti podatke i ispitati razloge zbog kojih odre?eni trgovac dobija sporove i da li postoji trend. Banke gube zna?ajna sredstva zbog prevara u sporovima. Dakle, kako sve vi?e ljudi pokre?e sporove i podnosi prijave prevara, banka ?e biti obavezna da postupa u skladu sa propisima o spre?avanju pranja novca i potro?a?kim obavezama.
Dakle, ne radi se o tome da ka?ete da niste u pravu ?to pokre?ete spor — samo da morate biti svesni kako bi se to moglo do?iveti u ?irem kontekstu. ?to je va?e celokupno pona?anje doslednije i razumnije, to ?e va? stav biti ja?i ako se ikada istra?i.
I understand where you’re coming from, and I do get the sentiment you’re expressing. However, the key issue here is whether you knowingly entered into a transaction with the expectation of receiving goods or services from that company. If you did, and especially if you continued to do so multiple times, then in the eyes of a bank or fraud investigator, filing a chargeback may appear as a misrepresentation of your position.
A single chargeback probably won’t raise much concern. But when there are 20 or 30 transactions with the same merchant — particularly for digital or online services that are meant to be delivered instantly — it raises questions. If the service wasn’t delivered the first time, why continue transacting with them? And if you did keep trading with them, why wait 30 days (or longer) to raise an issue?
This is even more relevant in the crypto space, where many services are borderline, unregulated, or high-risk. That environment already attracts scrutiny for potential money laundering or fraudulent activity, so repeated disputes there draw extra attention.
I get that it’s tempting to lean on a specific chargeback reason code if it technically fits your scenario. But banks don’t just look at the individual claim — they look at the overall pattern. They will collate data and look at the reasons that particular merchant get disputes and if there is a trend. Banks lose significant funds due to dispute fraud. So as more and more people raise disputes and file action fraud reports, the bank will be required to act under AML regs and consumer duty
So it’s not about saying you’re wrong to raise a dispute — just that you need to be aware of how it might be perceived in a broader context. The more consistent and reasonable your overall behavior looks, the stronger your position will be if it’s ever investigated.
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