Zdravo, verovatno nije potpuno vremenski ograni?eno i u zavisnosti od toga ?ta proveravaju, mogu biti razli?ita vremena. Dakle, kazino vam nije ni?ta rekao o tome i nemaju ni?ta u Uslovima? Obi?no bi trebalo da pi?e koliko bi trebalo da traje, barem otprilike.
Mogu li znati koji je kazino u pitanju i na osnovu ?ega su zapo?eli istragu? Sa?ekao bih jo? nedelju dana i ako kazino nema informacije, podneo bih ?albu na?em timu jer bih rekao da je mesec dosta.
Da li se sla?ete?
Hi, it's probably not completely time-limited and depending on what they check it could be different times. So the casino didn't tell you anything about it and they don't have anything in the Terms? It should usually say how long it should take, at least roughly.
Can I know what casino it is and on what basis they started the investigation? I would wait another week and if the casino has no information, I would lodge a complaint with our team because a month is quite a lot I would say.
Do you agree?
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