NaslovnaPritu?beGGBet Casino - Igra? ne mo?e da podigne svoj dobitak.
GGBet Casino - Igra? ne mo?e da podigne svoj dobitak.
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GGBet Casino
Index sigurnosti:Veoma visok
Sigurnosni indeks
Zajedno sa na?om metodologijom recenzija, mi smo izra?unali Sigurnosni indeks kazina baziran na vi?e od 20 faktora, uklju?uju?i finansije, fer Uslove i pravila, prigovore igra?a i drugo. ?to je vi?i Sigurnosni indeks, ve?e su ?anse da vam va?i dobici budu ispla?eni.
The player from Malta had been unable to process a withdrawal due to the lack of a withdrawal option, even though his account had been verified. He had reached out to the casino through various channels but had received no response. The player's account had been verified over two years prior, and he had been an active player since that time. The casino had initially difficulties in addressing the player's issue due to confusion between different companies using the GGBet brand. However, upon the player's insistence, the casino managed to find a way for the player to manually process his withdrawal by contacting a specific email address. The player had confirmed the successful withdrawal and had expressed gratitude for the resolution.
Igra? sa Malte nije mogao da obradi povla?enje zbog nedostatka opcije povla?enja, iako je njegov nalog verifikovan. Do?ao je do kazina preko raznih kanala, ali nije dobio odgovor. Nalog igra?a je verifikovan vi?e od dve godine ranije, i od tada je bio aktivan igra?. Kazino je u po?etku imao pote?ko?a u re?avanju problema igra?a zbog konfuzije izme?u razli?itih kompanija koje koriste GGBet brend. Me?utim, na insistiranje igra?a, kazino je uspeo da prona?e na?in da igra? ru?no obradi svoje povla?enje tako ?to je kontaktirao odre?enu adresu e-po?te. Igra? je potvrdio uspe?no povla?enje i izrazio zahvalnost na re?enju.
Tehni?ki je nemogu?e obraditi povla?enje mojih sredstava.
Kao ?to mo?ete videti na prilo?enoj fotografiji, u odeljku za povla?enje ne postoji dugme/opcija za povla?enje.
Podr?ka u?ivo 24/7 ne postoji. Ni?ta se ne de?ava kada poku?am da kliknem na dugme.
Poslao sam 3 e-poruke na [email protected] , ni na jedan od njih nije odgovoreno.
Poslao sam 3 tiketa u odeljak za ?albe na https://ggbet.com/en/complaints, ni na jednu od njih nije odgovoreno.
Evo brojeva karata:
7249321+3A3V1
7249321+OK510
7249321+8998E
Kao ?to je savetovano na veb stranici, poku?ao sam da do?em do entiteta za alternativno re?avanje sporova Pardee Consulta, ni oni mi nisu odgovorili na e-po?tu.
Zvao sam +44 (203) 393-36-99 "Na?alost, trenutno nema dostupnog operatera" 7 puta zaredom.
Za svaki slu?aj poku?ao sam da se prijavim koriste?i i Mozilla Firefok i Google Chrome, ali bez razlike.
Nepotrebno je re?i da je moj nalog o?igledno u potpunosti potvr?en i da jo? uvek mogu da koristim novac za kla?enje.
Ako znate na?in da do?ete do GGbet.com, zaista bih cenio va?u pomo? jer je njihova korisni?ka slu?ba u najmanju ruku lo?a.
Hvala vam : )
It is technically impossible to process the withdrawal of my funds.
As you can see in the attached photo, there is no withdrawal button/option in the withdrawal section.
The Live Support 24/7 is non existant. Nothing happens when I try to click the button.
I have sent 3 emails to [email protected] , none of them were answered.
I have sent 3 tickets to the complaint section at https://ggbet.com/en/complaints , none of them were answered.
Here is the tickets numbers :
7249321+3A3V1
7249321+OQ510
7249321+8998E
As advised on the website, I tried to reach the Alternative Dispute Resolution entity Pardee Consulta, they didn't answer my email either.
I have called +44 (203) 393-36-99 "Unfortunately there is no available operator at the moment" 7 times in a row.
Just in case I tried to log in using both Mozilla Firefox and Google Chrome but no difference.
Needless to say that my account is obviously fully validated and I can still use the money to place bets.
If you guys know a way to reach GGbet.com I would really appreciate your help because their customer service sucks to say the least.
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va? problem sa povla?enjem. Dozvolite mi da vam postavim nekoliko pitanja, kako bih u potpunosti razumeo celu situaciju.
Mo?ete li da nam ka?ete da li je va? nalog u potpunosti verifikovan? Ako jeste, prosledite potvrdu o uspe?noj verifikaciji na [email protected] .
Da li ste bili obave?teni za?to ne mo?ete da podignete svoj dobitak?
Da li su va?i dobici akumulirani sa ili bez aktivnog bonusa?
Verujem da ?emo mo?i da vam pomognemo da re?ite ovaj problem i da dobijete svoje dobitke ?to je pre mogu?e. Radujemo se Va?em odgovoru.
Srda?an pozdrav,
Petronela
Dear ctrlfistal,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you please advise if your account has been fully verified? If yes, please forward confirmation about successful verification to [email protected].
Have you been advised why you can’t withdraw your winnings?
Were your winnings accumulated with or without an active bonus?
I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.
Zatra?eno mi je nekoliko dodatnih dokumenata u vezi sa mojim izvorom prihoda u 2021. Prosledio sam vam u inbok sve mejlove koje su mi poslali, uklju?uju?i i onu u kojoj se navodi da su uslovi ispunjeni.
I have been asked few additional documents regarding my source of income in 2021. I have forwarded you in your inbox all the emails they sent me, including the one stating that the requirements are met.
Hvala vam puno, ctrlfistal, ?to ste dali sve potrebne informacije. Va?u ?albu ?u sada preneti kolegi Stefanu ( [email protected] ) koji ?e vam biti u pomo?i. ?elim vam puno sre?e i nadam se da ?e va? problem biti re?en na va?e zadovoljstvo u bliskoj budu?nosti.
Thank you very much, ctrlfistal, for providing all the necessary information. I will now transfer your complaint to my colleague Stefan ([email protected]) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.
?ao mi je ?to ?ujem da nemate mogu?nosti da povu?ete sredstva na svom kazino ra?unu. Ja ?u kontaktirati kazino i poku?ati da re?im problem ?to je pre mogu?e.
Sada bih ?eleo da pozovem predstavnika GGBet kazina da se pridru?i ovom razgovoru i u?estvuje u re?avanju ove ?albe.
Po?tovani GGBet kazino,
Mo?ete li molim vas da ka?ete za?to povla?enje igra?a nema opcije za povla?enje sredstava?
Unapred hvala na pru?anju informacija.
Hello ctrlfistal,
I am so sorry to hear you have no options to withdraw the funds in your casino account. I will contact the casino and try to resolve the issue as soon as possible.
Now I would like to invite a GGBet Casino representative to join this conversation and participate in resolving this complaint.
Dear GGBet Casino,
Could you please state why the player's withdrawal has no options to withdraw the funds?
Thank you in advance for providing the information.
Hvala vam ?to ste se obratili. Koliko sam razumeo, igrate na veb stranici GGGBET.COM. Trenutno smo kontaktirali odeljenje za finansije ovog projekta da bismo re?ili va? problem. Kada dobijemo sve potrebne detalje, mo?i ?emo da re?imo ovu situaciju.
Hello!
Thank you for reaching out. As far as I understand, you play on the website GGGBET.COM. Currently, we have contacted the finance department of this project to address your issue. Once we receive all the necessary details, we will be able to resolve this situation.
Jo? uvek poku?avamo da stupimo u kontakt sa predstavnicima GGBET.COM. Stvar je u tome ?to su GG.BET i GGBET.COM razli?ite kompanije. GG.BET je me?unarodna kladionica za esport. GGBET.COM ima prava da koristi GGBET brend i licencirana je kladionica, ali mi nismo operativno povezani sa njima.
Preporu?ujemo da se direktno obratite njihovoj korisni?koj podr?ci preko svih dostupnih kanala da biste re?ili ovaj problem, kao [email protected] nije na? korisnik, ve? korisnik GGBET.COM.
Hello!
We are still trying to get in touch with representatives of GGBET.COM. The thing is that GG.BET and GGBET.COM are different companies. GG.BET is an international esports bookmaker. GGBET.COM has the rights to use the GGBET brand and is a licensed bookmaker, but we are not operationally affiliated with them.
We recommend reaching out directly to their customer support through all available channels to address this issue, as [email protected] is not our user but rather a user of GGBET.COM.
Preporu?ujemo da se direktno obratite njihovoj korisni?koj podr?ci preko svih dostupnih kanala da biste re?ili ovaj problem, kao [email protected] nije na? korisnik, ve? korisnik GGBET.COM.
Podr?ka u?ivo 24/7 ne postoji. Ni?ta se ne de?ava kada poku?am da kliknem na dugme.
Poslao sam 3 e-poruke na [email protected] , ni na jedan od njih nije odgovoreno.
Poslao sam 3 tiketa u odeljak za ?albe na https://ggbet.com/en/complaints, ni na jednu od njih nije odgovoreno.
Evo brojeva karata:
7249321+3A3V1
7249321+OK510
7249321+8998E
Kao ?to je savetovano na veb stranici, poku?ao sam da do?em do entiteta za alternativno re?avanje sporova Pardee Consulta, ni oni mi nisu odgovorili na e-po?tu.
Zvao sam +44 (203) 393-36-99 "Na?alost, trenutno nema dostupnog operatera" 7 puta zaredom.
We recommend reaching out directly to their customer support through all available channels to address this issue, as [email protected] is not our user but rather a user of GGBET.COM.
The Live Support 24/7 is non existant. Nothing happens when I try to click the button.
I have sent 3 emails to [email protected] , none of them were answered.
I have sent 3 tickets to the complaint section at https://ggbet.com/en/complaints , none of them were answered.
Here is the tickets numbers :
7249321+3A3V1
7249321+OQ510
7249321+8998E
As advised on the website, I tried to reach the Alternative Dispute Resolution entity Pardee Consulta, they didn't answer my email either.
I have called +44 (203) 393-36-99 "Unfortunately there is no available operator at the moment" 7 times in a row.
Mo?ete li, molim vas, da poku?ate da po?aljete e-po?tu podr?ci, pozovete pozivni centar i po?aljete tiket na veb lokaciju da vidite da li imate vi?e uspeha od mene?
Stephan is it just me or the same for everybody ?
Could you please try to email the support, phone the call center and send a ticket on the website to see if you have more success than I ?
Jo? uvek poku?avamo da stupimo u kontakt sa predstavnicima GGBET.COM. Stvar je u tome ?to su GG.BET i GGBET.COM razli?ite kompanije. GG.BET je me?unarodna kladionica za esport. GGBET.COM ima prava da koristi GGBET brend i licencirana je kladionica, ali mi nismo operativno povezani sa njima.
To je problem, zar ne vidi??
ako poslednjih nedelja kompanija sa sedi?tem nije mogla da do?e do predstavnika podru?nice koja koristi va? brend, kako o?ekivati da ?e jednostavan klijent do?i do njih?
Nadam se da ?ete na?i svoj put, ali sigurno ne mogu!
Pozdravi.
We are still trying to get in touch with representatives of GGBET.COM. The thing is that GG.BET and GGBET.COM are different companies. GG.BET is an international esports bookmaker. GGBET.COM has the rights to use the GGBET brand and is a licensed bookmaker, but we are not operationally affiliated with them.
That's the problem, don't you see ?
if, in the past weeks, the headquarter company wouldn't be able to reach a representative of a subsidiary that is using your brand, how to expect a simple client to reach them ?
Da bismo vam dodatno pomogli, po?aljite e-po?tu na [email protected] sa slede?im detaljima:
ID igra?a/e-po?ta
Detalji zahteva za povla?enje, uklju?uju?i iznos
Podaci o bankovnom ra?unu za povla?enje
Po prijemu ovih informacija, oni ?e ru?no obraditi va?e povla?enje. Cenimo va?e strpljenje i razumevanje dok radimo na re?avanju ovog problema umesto vas.
Hello,
To assist you further, kindly send an email to [email protected] with the following details:
Player ID/Email
Withdrawal request details, including the amount
Bank account information for the withdrawal
Upon receiving this information, they will process your withdrawal manually. We appreciate your patience and understanding as we work to resolve this matter for you.
Hej momci, najnovija a?uriranja u vezi sa slu?ajem.
Imam dobre vesti.
Kontaktirao sam makent.com, odgovorili su na moju e-po?tu u toku dana i obradili moje povla?enje. Novac je sada na mom bankovnom ra?unu.
Patronela, Stefan, predstavnik GGBet kazina, veliki pozdrav za vas. 100% sam siguran da bez va?e pomo?i nikada ne bih mogao da vratim svoj novac, tako da vam puno hvala. Zaista cenim to!
Sada mo?ete smatrati da je slu?aj re?en i zatvoren!
?elim vam divan dan ?
Hey Guys, latest updates regarding the case.
I have good news.
I have contacted maxent.com , they answered my email back within the day and processed my withdrawal. The money is now on my bank account.
Patronela, Stefan, GGBet Casino representative, big shoutout to you guys. I am 100% sure without your help I would never be able to get my money back so thank you very much. I really appreciate it!
Drago mi je da ?ujem da je va? problem uspe?no re?en. Sada ?u ?albu ozna?iti kao ?re?enu" u na?em sistemu.
Hvala vam na saradnji i ne ustru?avajte se da kontaktirate na? centar za re?avanje ?albi ako budete imali problema sa ovim ili bilo kojim drugim kazinom u budu?nosti. Tu smo da pomognemo.
Srda?an pozdrav,
Stefan, Kazino.Guru
Dear ctrlfistal,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Stefan, www.kpvfaw.com
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