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HemKlagom?lGGBet Casino - Spelaren kan inte ta ut sina vinster.
GGBet Casino - Spelaren kan inte ta ut sina vinster.
Automatiskt ?versatt:
Belopp:
871 €
GGBet Casino
S?kerhetsindex:V?ldigt h?gt
S?kerhetsindex
I enlighet med v?r granskningsmetodik har vi ber?knat casinots s?kerhetsindex baserat p? ?ver 20 faktorer, inklusive casinots ekonomi, sk?ligheten hos villkoren, spelarklagom?l och annat. Ju h?gre s?kerhetsindex, desto troligare ?r det att du f?r ut dina vinster utan n?gra problem.
The player from Malta had been unable to process a withdrawal due to the lack of a withdrawal option, even though his account had been verified. He had reached out to the casino through various channels but had received no response. The player's account had been verified over two years prior, and he had been an active player since that time. The casino had initially difficulties in addressing the player's issue due to confusion between different companies using the GGBet brand. However, upon the player's insistence, the casino managed to find a way for the player to manually process his withdrawal by contacting a specific email address. The player had confirmed the successful withdrawal and had expressed gratitude for the resolution.
Spelaren fr?n Malta hade inte kunnat behandla ett uttag p? grund av bristen p? ett uttagsalternativ, trots att hans konto hade verifierats. Han hade n?tt ut till kasinot via olika kanaler men hade inte f?tt n?got svar. Spelarens konto hade verifierats ?ver tv? ?r tidigare, och han hade varit en aktiv spelare sedan dess. Kasinot hade initialt sv?righeter att ta itu med spelarens problem p? grund av f?rvirring mellan olika f?retag som anv?nder varum?rket GGBet. Men p? spelarens insisterande lyckades kasinot hitta ett s?tt f?r spelaren att manuellt bearbeta sitt uttag genom att kontakta en specifik e-postadress. Spelaren hade bekr?ftat det framg?ngsrika uttaget och hade uttryckt tacksamhet f?r l?sningen.
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om ditt uttagsproblem. Till?t mig att st?lla n?gra fr?gor till dig s? att jag kan f?rst? hela situationen.
Kan du meddela om ditt konto har verifierats helt? Om ja, skicka bekr?ftelse om lyckad verifiering till [email protected] .
Har du f?tt tips om varf?r du inte kan ta ut dina vinster?
Samlades dina vinster med eller utan en aktiv bonus?
Jag tror att vi kommer att kunna hj?lpa dig att l?sa det h?r problemet och f? dina vinster s? snart som m?jligt. Ser fram emot att h?ra fr?n dig.
V?nliga h?lsningar,
Petronela
Dear ctrlfistal,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
Could you please advise if your account has been fully verified? If yes, please forward confirmation about successful verification to [email protected].
Have you been advised why you can’t withdraw your winnings?
Were your winnings accumulated with or without an active bonus?
I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.
Jag har blivit tillfr?gad om n?gra ytterligare dokument ang?ende min inkomstk?lla 2021. Jag har vidarebefordrat dig i din inkorg alla mejl de skickat till mig, inklusive det som s?ger att kraven ?r uppfyllda.
I have been asked few additional documents regarding my source of income in 2021. I have forwarded you in your inbox all the emails they sent me, including the one stating that the requirements are met.
Tack s? mycket, ctrlfistal, f?r att du tillhandah?ller all n?dv?ndig information. Jag kommer nu att ?verf?ra ditt klagom?l till min kollega Stefan ( [email protected] ) som kommer att hj?lpa dig. Jag ?nskar dig lycka till och hoppas att ditt problem kommer att l?sas till din bel?tenhet inom en snar framtid.
Thank you very much, ctrlfistal, for providing all the necessary information. I will now transfer your complaint to my colleague Stefan ([email protected]) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.
Jag ?r s? ledsen att h?ra att du inte har n?gra alternativ att ta ut pengarna p? ditt kasinokonto. Jag kommer att kontakta casinot och f?rs?ka l?sa problemet s? snart som m?jligt.
Nu skulle jag vilja bjuda in en GGBet Casino-representant att g? med i denna konversation och delta i att l?sa detta klagom?l.
B?sta GGBet Casino,
Kan du ange varf?r spelarens uttag inte har n?gra alternativ att ta ut pengarna?
Tack p? f?rhand f?r att du l?mnar informationen.
Hello ctrlfistal,
I am so sorry to hear you have no options to withdraw the funds in your casino account. I will contact the casino and try to resolve the issue as soon as possible.
Now I would like to invite a GGBet Casino representative to join this conversation and participate in resolving this complaint.
Dear GGBet Casino,
Could you please state why the player's withdrawal has no options to withdraw the funds?
Thank you in advance for providing the information.
Tack f?r att du h?rde av dig. S?vitt jag f?rst?r spelar du p? hemsidan GGGBET.COM. F?r n?rvarande har vi kontaktat ekonomiavdelningen f?r detta projekt f?r att l?sa ditt problem. N?r vi har f?tt all n?dv?ndig information kommer vi att kunna l?sa denna situation.
Hello!
Thank you for reaching out. As far as I understand, you play on the website GGGBET.COM. Currently, we have contacted the finance department of this project to address your issue. Once we receive all the necessary details, we will be able to resolve this situation.
Vi f?rs?ker fortfarande komma i kontakt med representanter f?r GGBET.COM. Grejen ?r att GG.BET och GGBET.COM ?r olika f?retag. GG.BET ?r en internationell bookmaker f?r e-sport. GGBET.COM har r?ttigheterna att anv?nda varum?rket GGBET och ?r en licensierad bookmaker, men vi ?r inte operativt anslutna till dem.
Vi rekommenderar att du kontaktar deras kundsupport direkt via alla tillg?ngliga kanaler f?r att l?sa detta problem, som [email protected] ?r inte v?r anv?ndare utan snarare en anv?ndare av GGBET.COM.
Hello!
We are still trying to get in touch with representatives of GGBET.COM. The thing is that GG.BET and GGBET.COM are different companies. GG.BET is an international esports bookmaker. GGBET.COM has the rights to use the GGBET brand and is a licensed bookmaker, but we are not operationally affiliated with them.
We recommend reaching out directly to their customer support through all available channels to address this issue, as [email protected] is not our user but rather a user of GGBET.COM.
Vi rekommenderar att du kontaktar deras kundsupport direkt via alla tillg?ngliga kanaler f?r att l?sa detta problem, som [email protected] ?r inte v?r anv?ndare utan snarare en anv?ndare av GGBET.COM.
Livesupporten 24/7 finns inte. Inget h?nder n?r jag f?rs?ker klicka p? knappen.
Jag har skickat 3 mail till [email protected] , ingen av dem besvarades.
Jag har skickat 3 biljetter till klagom?lsavdelningen p? https://ggbet.com/en/complaints , ingen av dem besvarades.
H?r ?r biljettnumren:
7249321+3A3V1
7249321+OQ510
7249321+8998E
Som rekommenderat p? hemsidan f?rs?kte jag n? den alternativa tvistl?sningsenheten Pardee Consulta, de svarade inte heller p? min e-post.
Jag har ringt +44 (203) 393-36-99 "Tyv?rr finns det ingen tillg?nglig operat?r f?r tillf?llet" 7 g?nger i rad.
We recommend reaching out directly to their customer support through all available channels to address this issue, as [email protected] is not our user but rather a user of GGBET.COM.
The Live Support 24/7 is non existant. Nothing happens when I try to click the button.
I have sent 3 emails to [email protected] , none of them were answered.
I have sent 3 tickets to the complaint section at https://ggbet.com/en/complaints , none of them were answered.
Here is the tickets numbers :
7249321+3A3V1
7249321+OQ510
7249321+8998E
As advised on the website, I tried to reach the Alternative Dispute Resolution entity Pardee Consulta, they didn't answer my email either.
I have called +44 (203) 393-36-99 "Unfortunately there is no available operator at the moment" 7 times in a row.
Vi f?rs?ker fortfarande komma i kontakt med representanter f?r GGBET.COM. Grejen ?r att GG.BET och GGBET.COM ?r olika f?retag. GG.BET ?r en internationell bookmaker f?r e-sport. GGBET.COM har r?ttigheterna att anv?nda varum?rket GGBET och ?r en licensierad bookmaker, men vi ?r inte operativt anslutna till dem.
Det ?r problemet, f?rst?r du inte?
Om huvudkontoret under de senaste veckorna inte skulle kunna n? en representant f?r ett dotterbolag som anv?nder ditt varum?rke, hur kan man f?rv?nta sig att en enkel kund ska n? dem?
Hoppas du hittar din v?g, det kan jag absolut inte!
H?lsningar.
We are still trying to get in touch with representatives of GGBET.COM. The thing is that GG.BET and GGBET.COM are different companies. GG.BET is an international esports bookmaker. GGBET.COM has the rights to use the GGBET brand and is a licensed bookmaker, but we are not operationally affiliated with them.
That's the problem, don't you see ?
if, in the past weeks, the headquarter company wouldn't be able to reach a representative of a subsidiary that is using your brand, how to expect a simple client to reach them ?
F?r att hj?lpa dig vidare, v?nligen skicka ett mail till [email protected] med f?ljande detaljer:
Spelar-ID/e-post
Detaljer f?r beg?ran om uttag, inklusive belopp
Bankkontoinformation f?r uttaget
N?r de har f?tt denna information kommer de att behandla ditt uttag manuellt. Vi uppskattar ditt t?lamod och din f?rst?else n?r vi arbetar f?r att l?sa detta ?rende ?t dig.
Hello,
To assist you further, kindly send an email to [email protected] with the following details:
Player ID/Email
Withdrawal request details, including the amount
Bank account information for the withdrawal
Upon receiving this information, they will process your withdrawal manually. We appreciate your patience and understanding as we work to resolve this matter for you.
Jag har kontaktat maxent.com, de svarade p? mitt mail inom dagen och behandlade mitt uttag. Pengarna finns nu p? mitt bankkonto.
Patronela, Stefan, GGBet Casino representant, stor shoutout till er. Jag ?r 100% s?ker utan din hj?lp skulle jag aldrig kunna f? tillbaka mina pengar s? tack s? mycket. Jag uppskattar det verkligen!
Du kan betrakta ?rendet l?st och avslutat nu!
Ha en underbar dag ?
Hey Guys, latest updates regarding the case.
I have good news.
I have contacted maxent.com , they answered my email back within the day and processed my withdrawal. The money is now on my bank account.
Patronela, Stefan, GGBet Casino representative, big shoutout to you guys. I am 100% sure without your help I would never be able to get my money back so thank you very much. I really appreciate it!
Jag ?r glad att h?ra att ditt problem har l?sts framg?ngsrikt. Jag kommer nu att markera klagom?let som "l?st" i v?rt system.
Tack f?r ditt samarbete, och tveka inte att kontakta v?rt center f?r l?sning av klagom?l om du st?ter p? problem med detta eller n?got annat casino i framtiden. Vi ?r h?r f?r att hj?lpa.
V?nliga h?lsningar,
Stefan, www.kpvfaw.com
Dear ctrlfistal,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
www.kpvfaw.com ?r en oberoende k?lla till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av n?gon speloperat?r eller n?gra andra institutioner. Alla v?ra recensioner och guider skapas med st?rsta objektivitet och ?rlighet, efter b?sta k?nnedom och bed?mning av medlemmarna i v?rt oberoende expertteam. De ?r emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, r?dgivning i juridisk mening. Du ska alltid sj?lv s?kerst?lla att du uppfyller alla r?ttsliga skyldigheter innan du spelar p? ett utvalt casino.
