NaslovnaPritu?beGGBet Casino - Nalog igra?a je blokiran, a povla?enje odbijeno.
GGBet Casino - Nalog igra?a je blokiran, a povla?enje odbijeno.
Automatski prevedeno:
Iznos:
460 €
GGBet Casino
Index sigurnosti:Veoma visok
Sigurnosni indeks
Zajedno sa na?om metodologijom recenzija, mi smo izra?unali Sigurnosni indeks kazina baziran na vi?e od 20 faktora, uklju?uju?i finansije, fer Uslove i pravila, prigovore igra?a i drugo. ?to je vi?i Sigurnosni indeks, ve?e su ?anse da vam va?i dobici budu ispla?eni.
The player from Nigeria had his account blocked due to an alleged violation of clause 10.1.4. Even though he submitted proof that all payment methods were his and passed KYC checks, his withdrawal was blocked. He had been a player for over a month, playing Roulette Live, and had deposited a total of 1,960 Euros. The casino claimed he had been involved in activities related to money laundering, observing a pattern of him depositing funds, placing low-risk bets, and then withdrawing funds. The player denied these allegations, arguing that his play style was legal and common to other casinos where he had not experienced any issues. However, after reviewing the evidence and additional details provided by the casino, we concluded that the complaint had been unjustified as there were reasonable grounds to believe the account had been engaged in suspicious activity. The casino's decision to cancel the player's withdrawal and block his account was accepted.
Igra?u iz Nigerije je blokiran nalog zbog navodnog kr?enja klauzule 10.1.4. Iako je dostavio dokaz da su svi na?ini pla?anja njegovi i da su pro?li KYC provere, njegovo povla?enje sredstava je blokirano. Bio je igra? vi?e od mesec dana, igrao je Roulette Live i uplatio je ukupno 1.960 evra. Kazino je tvrdio da je bio ume?an u aktivnosti vezane za pranje novca, primetiv?i obrazac polaganja sredstava, postavljanja opklada niskog rizika, a zatim povla?enja sredstava. Igra? je negirao ove navode, tvrde?i da je njegov stil igre bio legalan i uobi?ajen u drugim kazinima gde nije imao nikakvih problema. Me?utim, nakon pregleda dokaza i dodatnih detalja koje je kazino pru?io, zaklju?ili smo da je ?alba bila neopravdana jer je postojao razuman razlog za verovanje da je nalog bio uklju?en u sumnjive aktivnosti. Odluka kazina da otka?e povla?enje sredstava igra?a i blokira njegov nalog je prihva?ena.
Dobio sam imejl da je moj nalog blokiran u skladu sa klauzulom 10.1.4 pravila koja ka?e:
" 10.1.4. u?estvovanje u bilo kojoj kriminalnoj aktivnosti uklju?uju?i pranje novca i bilo koju drugu aktivnost sa krivi?nim posledicama "
Poslao sam neophodan dokaz GGBET-u koji pokazuje da svi na?ini pla?anja koji se koriste na platformi pripadaju meni.
Sme?no je to ?to je povla?enje koje sam napravio pre ovog zadr?ano dok nisam pro?ao KIC, ?to sam i u?inio i moja sredstva su oslobo?ena, ali je slede?e blokirano, i nisam promenio nijedan od svojih na?ina pla?anja
I got an email that my account was blocked according to clause 10.1.4 of the rules which states :
" 10.1.4. taking part in any criminal activities including money laundering and any other activity with criminal consequences "
I've sent the necessary proof to GGBET that showa that all payment methods used on the plat form belongs to me.
The funny thing is that the withdrawal I made befroe this one was witheld till I passed the KYC, which I did and my funds was released, but the next one was blocked, and I didn't change any of my payment methods
Hvala vam puno, isikalujoshua01, ?to ste dali potrebne informacije. Va?u ?albu ?u sada preneti kolegi Branislavu ( [email protected] ) koji ?e vam biti na usluzi. ?elim vam puno sre?e i nadam se da ?e problem biti re?en na va?e zadovoljstvo u bliskoj budu?nosti.
Thank you very much, isikalujoshua01, for providing the necessary information. I will now transfer your complaint to my colleague Branislav ([email protected]) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.
Pre nego ?to pozovem kazino u temu, ?eleo bih da vam postavim nekoliko pitanja da razjasnim situaciju.
Koji na?in(e) pla?anja ste koristili za depozite i koji na?in(e) pla?anja ste koristili za povla?enje(a)?
Da li su va?a deponovana sredstva u potpunosti stavljena u igru u kazinu (u skladu sa AML pravilima)?
Koje ste se opklade naj?e??e kladili u rulet igrama? Da li je mogu?e da ste se kladili samo sa niskim rizikom u igrama na ruletu u?ivo da biste ispunili obavezne uslove kla?enja za depozit(e), a zatim zatra?ili povla?enje(a) odmah nakon takve igre, dok ponavljate ovaj proces?
Da li postoji ?ansa da je drugi korisnik/nalog koristio istu internet vezu/IP/ure?aj za pristup kazinu? Ako jeste, da li je mogu?e da je potencijalno povezani nalog igrao iste igre u isto vreme kada i vi ili da bi kazino na neki na?in mogao da pove?e va? sporni nalog sa drugim igra?em(ima)/korisnikom(ima)?
Imajte na umu da onlajn kazina tako?e mogu da pove?u igra?e tako ?to proveravaju njihove na?ine pla?anja/bankovne izvode tokom procesa verifikacije – sumnjive transakcije izme?u vlasnika mogu?ih povezanih kazino naloga u njihovim bankovnim izvodima.
Hello, isikalujoshua01,
From now on, I will assist you in resolving your issue.
Before I invite the casino to the thread, I would like to ask you a few questions to clarify the situation.
What payment method(s) did you use for deposits, and what payment method(s) did you use for withdrawal(s)?
Were your deposited funds fully put into play at the casino (in compliance with AML rules)?
What kind of bets did you make in Roulette games most? Is it possible that you made only low-risk bets in Live Roulette games to meet the mandatory wagering requirements for the deposit(s) and then requested withdrawal(s) immediately after such a play, while repeating this process?
Is there a chance that another user/account used the same internet connection/IP/device to access the casino? If yes, is it possible that a potentially linked account played the same games at the same time as you or that the casino could somehow link your disputed account with another player(s)/user(s)?
Please note that online casinos are also able to connect players by checking their payment methods/bank statements during the verification process - suspicious transactions between the owners of possible linked casino accounts in their bank statements.
lokalni bankovni transfer za depozite, usdt za isplate
da, ne mo?ete se povu?i dok ne ispunite uslove za opkladu, ina?e ?ete platiti kaznu
nekako (Igram na sigurno, povla?im se nakon ?to ispunim uslove za kla?enje da bih ostvario profit ili minimizirao gubitke, pre nego ?to ponovo krenem, tako sam uvek igrao, nije bitno da li su zahtevi 2k ili 10k)
ne
to ne bi trebalo da bude problem.
Verifikacija na njihovoj platformi se vr?i samo kada je to potrebno, a nakon vi?estrukih povla?enja, jedno od mojih povla?enja je zadr?ano i re?eno mi je da predam dokumente na verifikaciju, ?to sam i uradio, moj nalog je odobren i povla?enje je pu?teno slede?e povla?enje nakon toga je ono ?to je odr?ano, a ja sam i dalje igrao istu igru na isti na?in.
Hello Branislav
local bank transfer for deposits, usdt for withdrawals
yes, you can't withdraw till you meet the wager requirements , otherwise you pay a fine
kinda (I play safe, i do withdraw after meeting the wagering requirements to take profit or minimize losses, before I go again, thats how i've always played, dosen't matter if the requirements is 2x or 10x)
no
that shouldn't be a problem.
Verification on their platform is only done when required, and after making multiple withdrawals, one of my withdrawals was held and I was told to submit documents for verification, which I did, my account was appproved and the withdrawal was released the next withdrawal after that was what was held, and I still played the same game the same way.
Hvala na dodatnim detaljima. Me?utim, imajte na umu da je krajnje sumnjivo ako deponujete jednim na?inom pla?anja, a podi?ete drugim, posebno ako govorimo o povla?enju na kripto e-nov?anik.
Ako ste odigrali svoje depozite na minimum, samo da biste ispunili obavezne uslove kla?enja za depozite, a zatim ste odmah povukli dobitke, nekoliko puta, to ukazuje na kr?enje AML pravila.
Me?utim, hajde sada da pitamo kazino za detalje i obja?njenje.
Po?tovani timu GGBet kazina ,
Mo?ete li nam dati detaljnije obja?njenje situacije igra?a? Koje korake igra? treba da preduzme da deblokira ra?un i podigne svoj dobitak?
Ako govorimo o kr?enju Uslova i odredbi kazina, da li je kazino u stanju da potkrepi svoju odluku relevantnim dokazima? ?ta je po?inio?
Slobodno po?aljite potrebne dokaze na moju e-mail adresu ([email protected] ).
Hvala vam unapred na pru?anju informacija.
Alright, isikalujoshua01.
Thank you for additional details. However, please note it is extremely suspicious if you deposit by one payment method and withdraw by another, especially if we are talking about withdrawing to a crypto e-wallet.
If you played your deposits at minimum, just to meet the mandatory wagering requirements for the deposits, and then you immediately withdrew the winnings, several times, it indicates a breach of AML rules.
However, let's now ask the casino for details and an explanation.
Dear GGBet Casino Team,
Could you please provide us with an explanation of the player's situation in more detail? What steps should the player take to unblock the account and withdraw his winnings?
If we are talking about a breach of the casino's Terms and Conditions, is the casino able to substantiate its decision with relevant evidence? What did he commit?
Feel free to send the necessary evidence to my email address ([email protected]).
Thank you in advance for providing the information.
Hvala vam ?to ste nam se obratili. Sa ?aljenjem vas obave?tavamo da je utvr?eno da je va? nalog uklju?en u aktivnosti vezane za pranje novca, ?to predstavlja kr?enje na?ih uslova, posebno klauzule 10.1.4.
Nakon detaljnog pregleda, uo?eno je da je otkriven obrazac deponovanja sredstava, kla?enja sa niskim rizikom, a zatim i povla?enja sredstava, ?to je izazvalo sumnju u la?ne aktivnosti. Ovaj obrazac je bio u skladu sa sli?nim pona?anjem uo?enim kod drugih korisnika u Nigeriji.
Veoma ozbiljno shvatamo stvari vezane za prevaru i pranje novca i kao rezultat toga, va? nalog je blokiran u skladu sa na?im smernicama. Pokrenuli smo istragu o ovom slu?aju i svi relevantni dokazi ?e biti prosle?eni [email protected] .
Hi everyone!
Dear Joshua,
Thank you for reaching out to us. We regret to inform you that your account was found to be involved in activities related to money laundering, which is a violation of our terms and conditions, specifically clause 10.1.4.
Upon thorough review, it was observed that a pattern of depositing funds, placing low-risk bets, and subsequently withdrawing funds was detected, which raised suspicions of fraudulent activity. This pattern was consistent with similar behavior observed from other users in Nigeria.
We take matters related to fraud and money laundering very seriously, and as a result, your account has been blocked in accordance with our policies. We have initiated an investigation into this matter, and all relevant evidence will be forwarded to [email protected].
Da li vam je obja?njenje kazina dovoljno, pa mogu smatrati da je stvar zavr?ena ili da sa?ekam relevantne dokaze iz kazina?
Kazino jo? nije prosledio obe?ane dokaze na moju e-po?tu. Ali, ako su gorenavedene izjave kazina ta?ne i ta?ne, a kazino ih mo?e potkrepiti relevantnim dokazima, da li vredi posvetiti vi?e vremena ovoj stvari i ?ekati te dokaze?
Dear isikalujoshua01,
Can you please confirm the above-stated?
Is the casino's explanation enough for you, so I can consider the matter closed, or should I wait for the relevant evidence from the casino?
The casino has not forwarded the promised evidence to my email yet. But, if the casino's statements above are correct and true, and the casino can support them with relevant evidence, is it worth devoting more time to the matter and waiting for that evidence?
Ne, nije dovoljno dobro obja?njenje Branislave, ?ekao sam da vidim ?ta ?e mi dati kao dokaz pre nego ?to sam odgovorio.
Izraz niskorizi?na opklada za mene je relativan jer 50 evra na NEparno/Parno ne zaboravimo da NULA nije ba? mali rizik. Ali zaboravimo to, termin ovde je ?niskorizi?an", GGBET bi se slo?io sa mnom da postoji mogu?nost da izgubim opkladu za svaku igru, ma koliko ta mogu?nost bila mala. Dakle, moje opklade su bile validne.
?to se ti?e deponovanja, igranja i povla?enja, ja tako igram, to je deo onoga ?to ja nazivam svojim pravilima anga?ovanja, to je ono ?to koristim da ne izgubim sve, a ?eleo bih da istaknem da ja ne samo igrajte ovako na GGBET-u, mogao bih da donesem kao i ?etiri druga kazina na kojima sam igrao po istim pravilima svaki sa mnogo vi?e novca od GGBET-a, svaki nalog je jo? uvek va?e?i. neke sa razli?itim igrama, ali jedna ista igra kao i GGBET ista strategija, ?ak ima zahteve za kla?enje od 10k u pore?enju sa zahtevom za kla?enje od 2k za GGBET, i ja nemam problema sa svojim nalozima. Ako vam treba dokaz posla?u vam snimke ekrana.
Obrazac je bio u skladu sa sli?nim pona?anjem koje je prime?eno kod drugih korisnika u Nigeriji, niste sigurni kako da ovo nazovete, krivi ?to su iz iste zemlje? jer morate razumeti Branislava, sumnjam da je GGBET na listi 30 najboljih kladioni?ara u mojoj zemlji, slu?ajno sam ih na?ao. Sada smatram da je morao da verujem da od svih igara na GGBET-u, i sportske sekcije i kazina, da tamo gde ljudi iz moje zemlje igraju istu igru, ja sam bio isti kao i ja.
Prema njihovoj izjavi, na?in na koji sam deponovao i igrao nije bio problem, ve? ?injenica da sam iz Nigerije. To je samo profilisanje.
Nisam upu?en u njihov (GGBET) sistem, tako da ne mogu da potvrdim da li je ono ?to oni (GGBET) govore ta?no, ali ?ta je, ja sam analiti?ar sajber bezbednosti na obuci, tako da razumem da mora da se biti uskla?enost sa AML, ali tako?e znam da postoje procedure koje treba po?tovati.
Poslednje sam proveravao da je nevin dok se ne doka?e krivica, i tu je moj problem sa GGBET-om, ako sumnjate da je neko pranje novca u skladu sa va?im pravom da blokirate ra?un pomenute osobe, ali tako?e ima pravo lica da se brani, ali oni (GGBET) nisu obezbedili nikakav prostor za takve.
Dakle, ?ta ih spre?ava da jednostavno blokiraju ra?une ljudi i optu?uju ih za pranje novca kada oni (GGBET) ?ele da ostvare profit.
A evo najzbunjuju?ih delova:
Iako oni (GGBET) mogu da ka?u da su imali problem sa mojim stilom igre, potpuno je legalno da igram na taj na?in, ne postoje pravila koja ka?u da ne mogu da igram igre sa niskim rizikom.
Ispravite me ako gre?im, ali pranje novca koje sam poslednji put proverio odnosi se na to odakle va? novac dolazi i kuda ide, a oni (GGBET) su verifikovali moje metode depozita i povla?enja pre nego ?to su odobrili povla?enje koje sam napravio pre ovog, tako da su znam da bankovni ra?un i nov?anik koji koristim pripadaju meni, oni (GGBET) mogu to da potvrde. Dakle, ako oni (GGBET) znaju da su moji depoziti i isplate bili od mene i za mene, za?to me optu?uju za pranje novca?
Hello Branislav,
Trust you’ve been good.
No, the explanation is not good enough Branislav, I was waiting to see what they would provide as evidence before I replied.
The term low-risk bet to me is relative cause 50 euro on ODD/EVEN let’s not forget ZERO is not exactly low risk. But let’s forget that, the term here is "low-risk", GGBET would agree with me that there was a possibility of me losing my wager for every game no matter how small such a possibility was. So, my bets were valid.
On the matter of depositing, playing and withdrawing, that’s just how I play, it’s part of what I term my rules of engagement, it what I use to avoid losing it all, and I would like to point out that I don’t just play like this on GGBET, I could bring like four other casinos which I played on with the same rules each with way more money than GGBET, each account still valid. some with different games, but one the same game as GGBET same strategy, even has 10x wagering requirements compared to GGBETs 2x wagering requirement, and I have no issues with my accounts. If you require proof I’ll send screenshots.
On the pattern was consistent with similar behavior observed from other users in Nigeria, not sure what to call this, guilty by being from the same country? because you have to understand Branislav I doubt GGBET is in the list of top 30 bookies in my country, I found them by accident. Now I find it had to believe that out of all the games on GGBET, both the sport section and casino, that there where people from my country playing the same game I was the same way I was.
According to their statement the way I deposited and played wasn’t even the issue, the fact that I am from Nigeria is. That’s is just profiling.
I’m not privy to their (GGBET) system, so I can’t confirm if what they (GGBET) are saying is true, but what is I’m a Cyber Security analyst in training, so I do understand that there has to be compliance to AML, but I also know that there are procedures to follow.
Last I checked its innocent until proven guilty, and that is where my problem lies with GGBET, if you suspect one of laundering money its well within your rights to block said persons account, but its also the persons right to defend his or herself, but they (GGBET) did not provide any room for such.
So what’s stopping them from just blocking peoples accounts and accusing them of money laundering when they (GGBET) want to turn a profit.
And here are the most confusing parts:
While they (GGBET) can say they had a problem with my play style, its completely legal for me to play that way, there are no rules stating I can’t play "low-risk" games.
Correct me if I’m wrong but money laundering last I checked is about where your money is coming from and where its going to, and they (GGBET) verified my deposit and withdrawal methods before approving the withdrawal I made before this one, so they know that the bank account and wallet I use belong to me, they (GGBET) can confirm this. So, if they (GGBET) know that my deposits and withdrawals were from and to me, why accuse me of laundering money?
Jo? samo jedna napomena u vezi sa takvim na?inom igre – na primer , odmah povla?enje nakon ispunjavanja uslova obaveznog kla?enja depozita i uzastopno deponovanje novih sredstava na va? ra?un (posebno sa drugog na?ina pla?anja nego ?to je kori??en za isplate) uprkos tome ?to imate dovoljno sredstava za nastavak igranja ukazuje na jasne znake kr?enja AML pravila i zna?i da takav igra? ne igra iz zabave. Ako je re? o kr?enju pravila protiv pranja novca, to ne mora da bude samo sa pranjem novca. Postoji nekoliko razloga za?to igra?i igraju na takav na?in.
Na?alost, jo? nisam dobio tra?eni dokaz. Pa hajde da jo? jednom pitamo kazino za detalje.
Dragi GGBet Casino tim ,
Mo?ete li mi, molim vas, proslediti relevantne dokaze koje ste pomenuli gore?
Thank you, isikalujoshua01. I appreciate your appreciation.
Only one more note regarding such a way of play - for example, immediate withdrawing after meeting the deposit mandatory wagering requirements, and depositing new funds to your account repeatedly (especially from a different payment method than was used for withdrawals) despite having enough balance to continue playing indicate clear signs of AML rules violation, and means that such a player does not play for entertainment. If we are talking about AML rules violation, it does not have to be only with money laundering. There are several reasons why players play in such a way.
Unfortunately, I have not been provided with the requested evidence yet. So let's ask the casino for the details once again.
Dear GGBet Casino Team,
Can you please forward me the relevant evidence you mentioned above?
Mogu da potvrdim da su svi relevantni dokazi prosle?eni na navedenu adresu e-po?te. Obavestite nas ako vam je potrebna dodatna pomo? ili poja?njenje u vezi sa datim informacijama.
Hello,
I can confirm that all the relevant evidence has been forwarded to the provided email address. Please let us know if you need any further assistance or clarification regarding the information provided.
?eleo bih da budem upoznat sa pru?enim dokazima, ali ako to nije mogu?e, nema problema.
?to se ti?e va?eg primera iznad, kumulacija 3 gornja razloga mogla bi da dovede do kr?enja AML pravila, a vi ste koristili takav primer kao referencu na moj slu?aj jer su prili?no sli?ni.
Prvi razlog
?Odmah povla?enje nakon ispunjavanja uslova obaveznog kla?enja depozita"
samo po sebi nije problem, kao ?to sam objasnio, to su moja li?na pravila igranja, ali u kombinaciji sa slede?a 2 razloga bi predstavljala slu?aj za kr?enje AML pravila.
Drugi razlog
?Uzastopno deponovanje novih sredstava na va? ra?un uprkos tome ?to imate dovoljno sredstava da nastavite da igrate"
Ne odnosi se na moj slu?aj, kao ?to ?ete videti iz mog prilo?enog snimka ekrana, podigao sam sredstva na svom ra?unu, pre nego ?to sam ponovo uplatio i oti?ao u drugu rundu kada sam slede?i put ?eleo da igram.
?to se ti?e tre?eg razloga
?Uzastopno deponovanje novih sredstava na va? ra?un, posebno sa drugog na?ina pla?anja nego ?to je kori??en za isplate"
To je ono za ?ta znam da se obi?no ozna?ava kao kr?enje AML pravila, gre?ka le?i u GG.BET-u, ako ste upoznati sa sistemom GG.BET-a, zna?ete da nije svaki metod depozita dostupan na stranici depozita dostupan kao na?in povla?enja na stranici za povla?enje.
Imao sam prijatelja da mi otvori nalog da bih mogao da dobijem ove snimke ekrana.
Od danas, ovo je GG.BET stranica za depozit
Ovo je stranica za povla?enje
Vidite razliku. ?ak se pogor?alo od kada sam jo? bio aktivan, barem su tada Skrill, Neteller i Cripto bili dostupni za povla?enje. Ako bih danas igrao na sajtu GG.BET-a, odr?ive opcije depozita bi bile jedna od kripto opcija, a za povla?enje bi bio Jeton nov?anik, koji uzgred ima 2% naknade za transakciju i minimalno povla?enje od 200 evra.
Ovo je snimak ekrana moje stranice transakcije sa vild.io.
Igrao sam istu igru, na isti na?in kao ?to sam igrao na GG.BET ovde, iznos novca koji sam ovde obavio bio je otprilike 3 puta ve?i od iznosa koji sam uradio na GG.BET, zapravo sam ?ak imao profit od vild.io i to je sa njihovim zahtevom za kla?enje od 10k, moj nalog je i dalje aktivan do danas, kao ?to vidite, nikada nisam imao problema sa njim, iako sam od tada prestao da se kockam.
A Branislav u va?em rezimeu slu?aja ka?e ?navodno kr?enje klauzule 10.1.4", ali to je glavno pitanje ovde nije bilo optu?be, nije mi dat prostor za bilo kakvu odbranu, samo sam obave?ten o presudi, da su tako zvani ?tim" koji pla?aju, ?ija plata ili bonusi verovatno ovise o tome koliko sredstava mogu da dobiju od prijavljivanja naloga, isti tim koji je verifikovao moj KIC i izvor i odredi?te sredstava, da je taj isti tim rekao da sam kriv za transfer novca . Pro?lo je vi?e od godinu dana, iskreno govore?i, jo? uvek nema smisla kad pomislim na to, jer mislim da mora postojati odgovaraju?i proces, ?ta se desilo sa Branislave, na? sistem te je ozna?io za pranje novca pa smo blokirali tvoj ra?una, potrebno nam je da dostavite dokaz da je ovaj fond va? i da ga vi primate.
Mislim ko pere 1.464 evra?
Hello Branislav,
I would like to be privy to the evidence provided, but if that’s not possible, no problem.
As for your example above, the cumulation of the 3 reasons above could lead to AML rules violations and you used such an example as a reference to my case because they are quite similar.
The first reason
"Immediate withdrawing after meeting the deposit mandatory wagering requirements "
on its own is not an issue, as I explained that’s my personal rules of playing, but combined withe the next 2 reasons would make a case for AML rules violation.
The second reason
"Depositing new funds to your account repeatedly despite having enough balance to continue playing"
Does not apply to my case, as you’ll see from my attached screenshot I withdrew the funds in my account, before depositing again and going for another round when next I wanted to play.
As for the third reason
"Depositing new funds to your account repeatedly especially from a different payment method than was used for withdrawals"
This is what I’m aware usually flags as AML rules violation, the fault lies with GG.BET, if you’re familiar with GG.BET’s system you’ll know that not every deposit method available on the deposit page is available as a withdrawal method on the withdrawal page.
I had a friend open an account for me so I could get these screenshots.
As of today, this is GG.BET’s deposit page
This is the withdrawal page
You can see the difference. It has even gotten worse from when I was still active, at least back then Skrill, Neteller and Crypto were available for withdrawal. If I was to play on GG.BET’s site today, the viable deposit options would be one of the crypto options and for withdrawal would be Jeton wallet, which by the way has a 2% transaction fee and minimum withdrawal of 200 euros.
This is a screenshot of my transaction page from wild.io.
I played the same game, the same way as I played on GG.BET here, the amount of money I transacted here was ‘bout 3 times the amount I did on GG.BET, I actually even had profits from wild.io and that’s with their 10x wagering requirement, my account is still active till today as you can see, never had any issues with it, though I’ve since quit gambling.
And Branislav your case summary says "alleged breach of clause 10.1.4", but that’s the main issue here there was no allegation, I wasn’t given room for any sort of defence, I was just notified the of verdict, that their so called "team" which they pay, whose salary or bonuses probably hangs on how much funds they could get from flagging accounts, the same team which verified my KYC and source and destination of funds, that that same team said I was guilty of transferring money. Its’s been over a year an honestly speaking it still doesn’t make sense anytime I think ‘bout it, because I mean there has to be due process, what happened to hey Branislav our system flagged you for money laundering so we’ve blocked your account, we need you to provide proof that this fund is yours and that you’re the one receiving them.
Va?i zapisnici igara i istorija transakcija od decembra 2022. delimi?no pokazuju sve znakove koje ste poku?ali da razjasnite zasebno. Me?utim, jo? uvek nije jasno ?ta ste mogli da dobijete igraju?i na takav na?in.
Zbog toga sam tra?io od kazina dodatna obja?njenja/detalje i mogu?e re?enje.
Po?tovani GGBet kazino ,
Hvala vam puno na e-poruci i dodatnim podacima.
Mo?ete li molim vas da pogledate moju poslednju e-po?tu u vezi sa tim i odgovorite na moja pitanja?
Greetings all,
I am sorry for the delay.
Dear isikalujoshua01,
Your game logs and transaction history from December 2022 shows partially all the signs you tried to clarify separately. However, it is still not clear what you could have gained by playing in such a way.
Therefore, I asked the casino for additional explanation/details, and possible solution.
Dear GGBet Casino,
Thank you very much for your email and the additional data.
Could you please look at my last email regarding the matter and answer my questions?
Po?tovani Branislave , primio sam Va?u poruku i ve? sam kontaktirao na?e odeljenje rizika da prikupimo dodatne informacije u vezi sa ovim pitanjem. Ja ?u vam dati odgovor u najkra?em mogu?em roku.
Hello everyone,
Dear Branislav, I have received your message and have already contacted our risk department to gather additional information regarding the matter. I will provide you with a response as soon as possible.
Poslao sam dodatne informacije u vezi sa va?im zahtevom pre nekoliko dana, proverite svoju e-po?tu. Ako vam treba jo? ne?to, slobodno me kontaktirajte.
Hi Branislav,
I sent additional information regarding your request a few days ago, please check your email. If you need anything else, feel free to contact me.
Nakon ?to smo prikupili sve potrebne informacije i detalje iz kazina, odlu?ili smo da zatvorimo ovu ?albu kao neopravdanu. Postoje razumni razlozi da se veruje da je va? nalog bio uklju?en u sumnjive aktivnosti i da nije kori??en u svrhe igara, ili ?ak postoje znaci mogu?eg pranja novca i kori??enja vi?e naloga. Kazino je postupio u skladu sa svojim uslovima i odredbama i prihvatamo njegovu odluku da poni?timo va?e povla?enje i blokiramo va? kazino ra?un.
Ako niste zadovoljni re?enjem za pritu?bu, preporu?ujem vam da konsultujete organ za kockanje koji reguli?e rad kazina. U slu?aju bilo kakvih pitanja, slobodno mi pi?ite na [email protected] .
Hvala vam puno, GGBet Casino tim, na pru?anju informacija i saradnji.
Srda?an pozdrav,
Branislav, Kazino.Guru
Dear isikalujoshua01,
After gathering all the necessary information and details from the casino, we decided to close this complaint as unjustified. There are reasonable grounds to believe that your account was engaging in suspicious activity and was not used for gaming purposes, or there are even signs of possible money laundering and multiple accounts use. The casino acted in accordance with its terms and conditions, and we accept its decision to cancel your withdrawal and block your casino account.
If you are not satisfied with the complaint solution, I recommend you consult the gambling authority that regulates the casino. In case of any questions, feel free to write to me at [email protected].
Thank you very much, GGBet Casino Team, for providing information and for your cooperation.
www.kpvfaw.com je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve na?e recenzije i vodi?i su kreirani iskreno, u skladu sa najboljim znanjem i rasu?ivanjem na?ih ?lanova iz ekspertskog tima; ipak ovaj sadr?aj je napravljen u informativne svrhe i ne bi smeo i trebao da se tuma?i kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego po?nete igrati u odre?enom kazinu.
