Po?tovani ajjohns02206,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va?e negativno iskustvo sa Ignition Casino-om.
Dozvolite mi da vam postavim nekoliko pitanja kako bih bolje razumeo situaciju.
Mo?ete li, molim vas, da nam ka?ete ?ta je ta?no opravdanje da kazino ne ispla?uje va?e dobitke?
Postavite snimke ekrana va?e interakcije sa kazinom ovde ili po?aljite ove informacije na moju e-po?tu na [email protected]
Mo?ete li tako?e podeliti relevantnu istoriju transakcija u kazinu?
Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e. Hvala vam unapred na odgovoru.
Srda?an pozdrav,
Tomas
Dear ajjohns02206,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Ignition Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Could you please share precisely what the justification is for the casino not paying your winnings?
Please post screenshots of your interaction with the casino here or send this information to my mail at [email protected]
Could you also please share the relevant transaction history in the casino?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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