Zdravo matej, drago mi je da smo se upoznali i hvala ti ?to si mi pomogao da re?im ovaj problem. mnogo cenjen. Odlu?io sam da zatvorim svoj instaspin kazino nalog, po?to sam bio na veoma lo?em mestu, nisam vi?e igrao za zabavu i nivo zabave. Bio sam nesre?an ?to sam gubio mnogo novca, a odnosi sa partnerom i porodicom su bili na niskom nivou. U su?tini, bio sam u o?aju, odlu?io sam da kontaktiram instaspin live ?askanje i izlo?io ga tamo, rekao sam da imam problema sa kockanjem, da budem iskren da sam problemati?an kockar, ali instaspin je bio od velike pomo?i u zatvaranju mog naloga i uverio me ni pod kojim okolnostima, nisam mogao ponovo da otvorim nalog i bio sam trajno zabranjen, jer nisam bio zadovoljan da kontroli?em pristup. nalog je bio van mojih ruku, Po?etkom februara sam imao te?ak period i nai?ao sam na e-po?tu od instaspina i upravo sam pitao live chat da li je moj nalog zatvoren slu?ajno, a live chat mi je odgovorio da je moj nalog zatvoren zbog problema sa kockanjem, i samo sam pitao da li mogu ponovo da otvorim nalog i iznena?eno je live chat rekao da ?u pogledati, ?to je dovelo do toga da im se ne ume?aju ?lanovi osoblja, rekao sam im da ne ume?u svoje ime, rekao sam benzin do plamena, postavljali su neka pitanja. I tek tako je beda ponovo po?ela, i kontrola je vra?ena u moje ruke problemati?ni kockar, kockao sam se par nedelja da je postalo previ?e, razgovarao sam sa nekim na forumu za kockanje, koji mi je rekao, da nikada nisam smeo da imam priliku da ponovo otvorim ra?un, ni pod kakvim obavezama kockanja u kazinu, kazina ne dolaze ponovo da otvaraju ra?un kada je neko ponovo otvorio ra?un, kada je u pitanju kockanje instaspin me je izneverio i zaista se nadam da ni?ta drugo nije pro?lo, mada se de?ava ista situacija, pa kada sam kontaktirao instaspin u vezi sa mnom da mogu ponovo da otvorim trajno zabranjen kazino nalog, oni su automatski isklju?ili ?askanje i kada sam poku?ao da se vratim na ra?un, zatvorili su ga, a da stvari budu jo? gore, gospo?a koja je ponovo otvorila moj trajno zabranjen nalog je mogla da se vratim na isti problem sa kojim nisam mogao da se vratim na isti problem. sa. To je ono ?to me je navelo da se obratim Casino Guruu i tebi matej.
Hello matej, nice meet you and thank you for assisting me to resolve this issue. much appreciated. I had chosen to close my instaspin casino account, as I was in a real bad place, I was no longer playing for entertainment and a fun level. I was unhappy I was losing lots of money and relationships with partner and family, were at a all time low. Basically I was in despair, and choose to contact instaspin live chat and layed it out there, I told there im experiencing gambling problems, to be honest I'm a problematic gambler, but instaspin were very helpful In closing my account and reassured me under any circumstances, I could not reopen account and was permanently banned which I was not too happy about as a gambling addict but was happy the control of being able to access account was out of my hands, At the start of February I was having a rough time of it and came across email from instaspin and just asked live chat is my account closed on the off chance which live chat replied that my account was closed due to gambling problems, and I just asked could I get account reopened and surprisely the live chat said I'll have a look, which lead to a member of staff who I will not name getting involved, I told them my gambling was under control, which was like putting petrol to a flame, they asked some questions. And just like that the misery had started again, and the control was put back into my hands the problematic gambler, I gambled for a couple of weeks to it became to much, I spoke to someone on a gambling forum, who told me, that I should never have had the chance to reopen account, under any casino gambling responsibilities, casinos don't reopen account when it come down to someone who in the past has stated they have gambling problems, instaspin have failed me and truly hope no else has went though are goes though the same situation, so when I contacted instaspin regarding me been able reopening a permanent banned casino account, they automatically shut chat down and when i tried to go back into account, they had closed it, and to make things worse the lady who reopened my permanently banned account is the same lady I tried to resolve this issue with, which I could not get anywhere with. That is what has lead me to reaching out to Casino Guru and yourself matej.
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