Osvojio sam 3533 evra u ovom kazinu, ovo je bilo moje drugo povla?enje, prvi put kada sam osvojio u ovom kazinu, iznos je bio manji, 4-500, i isplatili su mi.
Sada kada sam osvojio vi?e, direktno po?inju da me tra?e za dodatna dokumenta.
Prvo su tra?ili dokaz o uplatama i fakture sa mog posla.
Onda kada sam podneo zahtev da mi tra?e poresku prijavu, rekao sam im da mogu da dobijem poresku prijavu i da im je po?aljem, ali da ona ne?e odra?avati ni?ta sa mog rada jer sam se vratio na Novi Zeland pre ne?to vi?e od pola godine nakon ?to sam nekoliko godina ?iveo u Tajlandu.
Onda su ?eleli sve transakcije sa mog kripto ra?una za poslednja 3 meseca, preuzeo sam ga, ali po?to je bio u CSV formatu, tvrde da ga nisu primili i morao sam da konvertujem datoteke u pdf, a to je bilo veoma komplikovano jer su mogli da prime samo male datoteke.
U svakom slu?aju, nakon ?to im to pru?im, ka?u da nije dovoljno dobro jer ne prikazuje moje podatke.
Onda sam morao da kontaktiram podr?ku za moje kripto naloge i rekli su mi da je CSV jedini dostupan izvor, ali su rekli da mogu da mi naprave dokument sa svim transakcijama ulaznim i izlaznim, kao i svim mojim podacima.
Trebalo je vremena pre nego ?to su mi ovo poslali, ali kada jesu, poslao sam ga direktno u Kingpalas i naravno, kada su dobili taj dokument, samo su tra?ili jo?.
Ne vidim kako moji stari zapisi iz Tajlanda imaju ikakve veze sa ovim, a tako?e za?to nisu tra?ili ovo za moje prethodno ispla?ivanje i, ?to je najva?nije, za?to ne rade ove provere kada upla?ujem depozit?? Za?to sve ovo rade samo kada dobijem ve?i novac?
U izvodu transakcija koji su dobili od mene navedene su isplate iz drugih kazina i zar to ne bi trebalo da bude dovoljan razlog da se poka?e odakle dolazi moj novac?
Tako?e tvrde da im licenca ka?e da moraju da vr?e ove provere, ako je to zaista ta?no, onda sigurno treba da vr?e ove provere ve? u fazi depozita? U suprotnom bi kr?ili uslove licence jer primaju novac bez provere odakle je?
Drugi kazina iz kojih sam primao isplate imaju istu licencu kao i KingPalace.
U svakom slu?aju, dolazim kod tebe www.kpvfaw.com jer mislim da samo tra?e sve vi?e i vi?e stvari bez ikakvog razloga i umoran sam od toga.
Won €3533 at this casino, this was my second withdraw the first time I won at this casino it was a smaller amount of 4-500 and they paid me.
Now when I won bigger they directly starts to ask me for extra documents.
First they wanted proof of payments and invoices from my work.
Then when I submitted that they asked me for tax return, I told them I can get a tex return and send them but it will not reflect anything from my work since I just got back to New Zealand just over half a year ago after living in Thailand for a few years.
Then they wanted all transactions from my crypto account for the last 3 months, I downloaded it but since it was in CSV format they claim they did not receive it and I had to convert the files to pdf and that was very complicated since they could only receive small files.
Anyway after I provide that they say its not good enough beacuse it dont display my details.
Then I had to contact my crypto accounts support and they told me CSV is the only available source but they said they can make a documet for me with all transactions in and out and also all my details included.
Took a while before they sent me this but when they did I sent it to Kingpalace directly and ofcourse when they got that document they just ask for more.
I dont see how my old records from living in Thailand have anything to do with this and also why didnt they request this for my previous withdraw and most important, why dont they do these checks when I deposit?? Why only do all this when I win bigger?
In the transactions statement they got from me I have withdraws from other casinos and should that not be grounds enough to show where my money coming from?
Also they claim their license says they have to do these checks, if that is really true then for sure they should make these checks already at the deposit stage? Or else they would be breaking their license terms since they receive money without checking where its from?
Other casinos that I have received withdraws from have the same license as KingPalace.
Anyway I come to you www.kpvfaw.com because I think they are just asking for more and more stuff with no grounds and im tired of it.
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