Vann €3533 p? detta casino, detta var mitt andra uttag. F?rsta g?ngen jag vann p? detta casino var det ett mindre belopp p? 4-500 och de betalade mig.
Nu n?r jag vinner st?rre pengar b?rjar de direkt be mig om extra dokument.
F?rst ville de ha betalningsbevis och fakturor fr?n mitt arbete.
N?r jag sedan skickade in att de bad mig om en skattedeklaration, sa jag att jag kunde f? en skattedeklaration och skicka in den, men att den inte skulle visa n?got fr?n mitt arbete eftersom jag precis kom tillbaka till Nya Zeeland f?r drygt ett halv?r sedan efter att ha bott i Thailand i n?gra ?r.
Sedan ville de ha alla transaktioner fr?n mitt kryptokonto under de senaste 3 m?naderna, jag laddade ner det men eftersom det var i CSV-format h?vdar de att de inte fick det och jag var tvungen att konvertera filerna till pdf och det var v?ldigt komplicerat eftersom de bara kunde ta emot sm? filer.
Hur som helst, efter att jag angett det, s?ger de att det inte ?r tillr?ckligt bra eftersom det inte visar mina uppgifter.
Sedan var jag tvungen att kontakta supporten f?r mitt kryptokonto och de sa att CSV ?r den enda tillg?ngliga k?llan, men de sa att de kunde skapa ett dokument ?t mig med alla transaktioner in och ut och ?ven alla mina uppgifter inkluderade.
Det tog ett tag innan de skickade mig detta, men n?r de gjorde det skickade jag det direkt till Kingpalace och n?r de fick dokumentet bad de s?klart bara om mer.
Jag f?rst?r inte hur mina gamla register fr?n Thailand har n?got med detta att g?ra, och varf?r beg?rde de inte detta f?r mitt tidigare uttag, och viktigast av allt, varf?r g?r de inte dessa kontroller n?r jag s?tter in pengar?? Varf?r g?r de bara allt detta n?r jag vinner st?rre?
I transaktionsutdraget de fick fr?n mig har jag uttag fr?n andra kasinon och borde inte det vara tillr?ckligt sk?l f?r att visa var mina pengar kommer ifr?n?
De p?st?r ocks? att deras licens s?ger att de m?ste g?ra dessa kontroller, om det verkligen ?r sant, borde de d? g?ra dessa kontroller redan vid depositionsstadiet? Annars skulle de bryta mot sina licensvillkor eftersom de f?r pengar utan att kontrollera var de kommer ifr?n?
Andra casinon som jag har f?tt uttag fr?n har samma licens som KingPalace.
Hur som helst, jag kommer till er www.kpvfaw.com eftersom jag tycker att de bara ber om mer och mer saker utan grund och jag ?r tr?tt p? det.
Won €3533 at this casino, this was my second withdraw the first time I won at this casino it was a smaller amount of 4-500 and they paid me.
Now when I won bigger they directly starts to ask me for extra documents.
First they wanted proof of payments and invoices from my work.
Then when I submitted that they asked me for tax return, I told them I can get a tex return and send them but it will not reflect anything from my work since I just got back to New Zealand just over half a year ago after living in Thailand for a few years.
Then they wanted all transactions from my crypto account for the last 3 months, I downloaded it but since it was in CSV format they claim they did not receive it and I had to convert the files to pdf and that was very complicated since they could only receive small files.
Anyway after I provide that they say its not good enough beacuse it dont display my details.
Then I had to contact my crypto accounts support and they told me CSV is the only available source but they said they can make a documet for me with all transactions in and out and also all my details included.
Took a while before they sent me this but when they did I sent it to Kingpalace directly and ofcourse when they got that document they just ask for more.
I dont see how my old records from living in Thailand have anything to do with this and also why didnt they request this for my previous withdraw and most important, why dont they do these checks when I deposit?? Why only do all this when I win bigger?
In the transactions statement they got from me I have withdraws from other casinos and should that not be grounds enough to show where my money coming from?
Also they claim their license says they have to do these checks, if that is really true then for sure they should make these checks already at the deposit stage? Or else they would be breaking their license terms since they receive money without checking where its from?
Other casinos that I have received withdraws from have the same license as KingPalace.
Anyway I come to you www.kpvfaw.com because I think they are just asking for more and more stuff with no grounds and im tired of it.
Automatiskt ?versatt:
