Situacija sa Megadice je krajnje ?udna i sumnjiva. U po?etku, moj ID i verifikacija lica su pro?li glatko i trajala je samo nekoliko minuta. Me?utim, ispostavilo se da je provera adrese nemogu? zadatak.
Moj prvi dokaz adrese je odbijen nakon samo nekoliko sati, bez jasnog razloga. Tek nakon ?to sam se obratio podr?ci, zatra?ili su telefonski ili internet ugovor. Dao sam ta?no ono ?to su tra?ili — pe?atiran ugovor dobijen direktno iz kancelarije provajdera — i predao ga 23.-24. aprila.
Posle su jednostavno prestali da pregledaju moj dokument. Tokom dve nedelje, vi?e puta sam kontaktirao podr?ku putem ?askanja u?ivo i e-po?te, samo da bih svaki put dobijao isti op?ti odgovor: ?Va? dokument je u pregledu; odgovori?emo uskoro putem e-po?te."
Na kraju su odlu?ili da u potpunosti blokiraju moj nalog, navode?i slede?i razlog:
?Pi?emo da vas obavestimo da je nakon detaljnog pregleda va? ra?un kod nas zatvoren i da su sva preostala sredstva konfiskovana.
Ova odluka je doneta u skladu sa na?im uslovima i odredbama, koji navode okolnosti pod kojima mo?e do?i do zatvaranja ra?una i konfiskacije sredstava."
Moja sredstva u iznosu od oko 9300 USD su ve? zaplenjena, a istakli su da je ova odluka kona?na i da se ne mo?e pregovarati. U ovoj fazi, ?ini mi se kao ?ista prevara, jer za ovu akciju nisu dati dokazi niti adekvatno obja?njenje.
U ovom trenutku, ve? sam ostavio recenziju na Trustpilot-u, a tako?e sam podneo ?albu na Askgamblers-u, ali mi nigde ne odgovaraju. Samo su mi uzeli novac - bez re?i.
The situation with Megadice is extremely strange and suspicious. Initially, my ID and face verification went smoothly and took just a few minutes. However, address verification turned out to be an impossible task.
My first proof of address was rejected after only a couple of hours, without any clear reason. Only after I reached out to support did they request a phone or internet contract. I provided exactly what they asked for—a stamped contract obtained directly from the provider’s office—and submitted it on April 23-24.
Afterwards, they simply stopped reviewing my document. For two weeks, I repeatedly contacted support via live chat and email, only to receive the same generic response every time: "Your document is under review; we’ll respond via email soon."
Ultimately, they decided to block my account entirely, providing the following reason:
"We are writing to inform you that following a thorough review, your account with us has been closed and any remaining funds have been confiscated.
This decision was made in accordance with our terms and conditions, which outline the circumstances under which account closure and fund confiscation may occur."
My funds, amounting to approximately $9300 USD, have already been confiscated, and they emphasized that this decision is final and non-negotiable. At this stage, it seems to me like outright fraud, as no evidence or adequate explanation was provided for this action.
At this point, I’ve already left a review on Trustpilot, and I’ve also filed a complaint on Askgamblers, but they’re not responding to me anywhere. They just took my money—no words.
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