Hello, I made a deposit of 90,000 which was deducted from my bank, but megapari states *Deposit transaction of 90000.00 ARS via electronic payment rejected by the operator!*

And when I requested support, I was only told to wait, without any further instructions. My bank has confirmed to me that the transaction was successful.

Hola, yo hice un deposito de 90.000 del cual se me descontaron del banco pero megapari dice *?Transacción de depósito de 90000.00 ARS a través de pago electrónico rechazada por el operador!*

y cuando pedi soporte solo me dijieron que espere pero no se que hacer. Mi banco ya me dijo que la transaccion fue exitosa.

Dear catejoa,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account or refunded to your bank account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Hello there, dear catejoa and the CasinoGuru team!

Dear catejoa, thank you for taking the time to bring your issue to our attention. We deeply regret to hear about the difficulties you've encountered with your deposit.

Upon reviewing your account, I can confirm that your deposit of 90000 ARS has been successfully credited to your gaming account. We appreciate your patience during this process.

Best regards,

MegaPari Team

Dear catejoa,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.