Po?tovani juniash2014,
Hvala vam puno ?to ste podneli ?albu. ?ao mi je ?to ?ujem za va? problem. Proverio sam op?te uslove i evo ?ta sam na?ao ( ovde ):
?2.4 Korisnicima iz slede?ih zemalja i njihovih teritorija (?Zabranjene zemlje") nije dozvoljeno da pola?u i igraju igre sa pravim novcem: Albanija , Angola, Barbados, Belgija, Burkina Faso, Kajmanska Ostrva, Centralnoafri?ka Republika, ?e?ka Republika, Kongo , Kurasao, Obala Slonova?e, Holandska Zapadna Indija, Eritreja, Etiopija, Francuska i njene prekomorske teritorije (Gvadalupe, Martinik, Francuska Gvajana, Reunion, Majot, Sent Martin, Francuska Polinezija, Volis i Futuna, Nova Kaledonija), Gibraltar, Gr?ka, Haiti, Irak, Islamska Republika Iran, Izrael, Jamajka, D?ersi, Severna Koreja, Liban, Liberija, Libija, Litvanija, Mali, Mauricijus, Majot, Mjanmar, Nikaragva, Pakistan, Panama, Portugal, Ruanda, Sijera Leone, Srbija , Somalija, Ju?ni Sudan, ?panija, Sudan, Sirijska Arapska Republika, Uganda, Jemen, Zimbabve, Holandija, Ujedinjeno Kraljevstvo, Sjedinjene Ameri?ke Dr?ave. Kazino ne mo?e garantovati uspe?nu obradu povla?enja ili povra?aja sredstava u slu?aju da igra? prekr?i ovo Restricted Countr politike".
Po?to postoji mogu?nost registracije naloga iz ograni?ene zemlje i deponovanja sredstava (pogledajte snimak ekrana ispod), ?eleo bih da potvrdite da ste dostavili ta?ne podatke i da niste koristili VPN (virtuelna privatna mre?a) da promenite svoju lokaciju prilikom otvaranja naloga.

Va?a potvrda je od su?tinskog zna?aja za ovaj slu?aj i ne tra?im ovo da bih vas uvalio u nevolje, samo poku?avam da razumem kako kazino postupa sa sopstvenim pravilima. Nadam se da ?emo mo?i da vam pomognemo da re?ite ovaj problem ?to je pre mogu?e. Hvala unapred na odgovoru.
Srda?an pozdrav,
Petronela
Dear juniash2014,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked the general terms and conditions, and this is what I found (here):
"2.4 Users from the following countries and their territories ("the Restricted Countries") are not allowed to deposit and play real money games: Albania, Angola, Barbados, Belgium, Burkina Faso, Cayman Islands, Central African Republic, Czech Republic, Congo, Curacao, C?te d'Ivoire, Dutch West Indies, Eritrea, Ethiopia, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gibraltar, Greece, Haiti, Iraq, Islamic Republic of Iran, Israel, Jamaica, Jersey, North Korea, Lebanon, Liberia, Libya, Lithuania, Mali, Mauritius, Mayotte, Myanmar, Nicaragua, Pakistan, Panama, Portugal, Rwanda, Sierra Leone, Serbia, Somalia, South Sudan, Spain, Sudan, Syrian Arab Republic, Uganda, Yemen, Zimbabwe, the Netherlands, the United Kingdom, the United States of America. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy."
Since there is a possibility to register an account from a restricted country and deposit funds (please see the screenshot below), I would like you to confirm that you’ve submitted the correct data and haven’t used a VPN (Virtual Private Network) to alter your location, when opening the account.

Your confirmation is essential for this case and I’m not asking this to get you in trouble, I’m just trying to understand how the casino handles its own rules. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
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